1. 1 28. 02. 2013. www.infodom.hr How to foster (national) e-Business development project Darko Gulija, InfoDom, Croatia

2. 2 AgendaAgenda 1. Legal Framework & Barriers 2. Interoperability & Knowledge sharing: keys to success 3. CEN e-Invoicing Workshop & Gateway 4. About InfoDom

3. 3 10-30 %>30 % EU Legal Framework E-Invoice in In EU E-Invoice used by 31 % companies 42 % large 22 % SME 20 % houshold (Eurostat, Billentis) EU Legal Frame- work VAT Directive 2010/45/EU - Equal treatment “Reapping the benefits of e-Invoicing for Europe” ( Communication (2010)712) : - “e-Invoice predominant form of an invoice by 2020” Source: Billentis, e-Invoicing Market Report, 2012

4. 4 Croatia - Legal framework 2002. E-Signature Act 2003. E-Commerce Act 2012. National Multi Stakeholder Forum 2005. Electronic Document Act 2 007 Strategy of E-Business Development in the Republic of Croatia 2007-2010 Established E-Invoice Standardization Committee 2008 Act on Amendments to the Electronic Signature Act Act on Amendments to the E-Commerce Act 2009 Act on Amendments to the E-Commerce Act 2010. Subordinate legislation adopted pursuant to the E-Signature Act Established National E-Business Council 2011. Participation in European Multi Stakeholder Forum on Electronic Invoicing Ordinance on VAT – Amendments - July 27, 2011

5. 5 Croatia: Ordinance on VAT ammendments Implemented EU directive 2010/45/EU  3 methods for VAT compliance –Electronic signature, EDI, Process controls –Explicitly expressed acceptance of the recipient needed before sending the first invoice  Specific: –Requires recording of date & time of sending AND receiving the invoice –Invoices must be archived in the same format as they were sent –Authenticity of the sender and integrity of the content must also be ensured during the invoice transmission –Uncertainty regarding the tax audit requirements

6. 6 National E-Business Council & Multi Stakeholder Forum  Counseling body of the Croatian Government Tasks of the National E-Business Council: –Proposing measures for sustainable development of e-Business, as well as the information and communication technology in the Republic of Croatia; –Providing opinion on documents (legal regulations, strategies, programms and reports) in the field of e-Business in the Republic of Croatia –Providing opinions and recommendations on harmonizing the state e- Business development policy in the Republic of Croatia with the EU policy; –Promoting cooperation between business sector, science and education and the state administration in order to implement projects for e-Business development in the Republic of Croatia

7. 7 AgendaAgenda 1. Legal Framework & Barriers 2. Interoperability & Knowledge sharing: keys to success 3. CEN e-Invoicing Workshop & Gateway 4. About InfoDom

8. 8 The interoperability challenge  eInvoicing, as well as eProcurement, is more than just the exchange of electronic messages! 1.What is the business process? 2.Who is exchanging business documents and in what sequence? 3.What are the business rules governing the business process? 4.What is the content of each message? 5.What are the business rules governing the information content? 6.I which form (syntax and version) should the messages be represented 7.Which infrastructure should be used for transport? Process level Semantical level Technical level

9. 9 Standardization initiatives – global view Global organiasations Industrial Associations EU Initiatives National Initiatives Source: Dimensions of standardisation Peter Potgieser, CBI 2011, Milano

10. 10 e-Business Implementation Value Chain

11. 11 National e-Business Council Future activities E-Invoice Pilot Project Identification of the remaining barriers Creation of knowledge (best practices) Tax audit rules and practices Service Provider Regulation Code of Practice - Based on CEN Code of Practice Association of Service Providers Interoperability between service providers Central Directory - Addressing and Routing National e-Invoice standard Awareness & Promotion Activities Advisory support system for e-business - with Croatian Agency for SME (HAMAG) Knowledge base - Targeted mainly to SME segment

12. 12 AgendaAgenda 1. Legal Framework & Barriers 2. Interoperability & Knowledge sharing: keys to success 3. CEN e-Invoicing Workshop & Gateway 4. About InfoDom

13. 13 CEN eInvoicing Workshop III E-INVOICE GATEWAY

14. 14 Portal Content Structure Knowledge-Base: Contains high quality content such as CEN documents, best practice documentation and country related information Country Information Manager (CIM): National e-Invoicing experts who provide, on a voluntary basis, information relating to e-invoicing in their country and are able to refer relevant organizations and/or companies Organizations: Lists solution provider and/or initiative in your country. Companies self-elect to enlist onto this section. The information provided is not subject to independent verification Events : Section populated by event organizers and is not subject to independent verification E-INVOICE GATEWAY

15. 15 32 CIM’s of which: 25 EU Member States 3 EU Accession Countries (Croatia, Iceland, & Turkey) European Countries: Norway & Switzerland USA Chile Portal Content Country Information Manager (CIM) E-INVOICE GATEWAY

16. 16 Compliance guidelines CWA Source: CEN eInvoicing Compliance Guidelines CWA, 2011

17. 17 AgendaAgenda 1. Legal Framework & Barriers 2. Interoperability & Knowledge sharing: keys to success 3. CEN e-Invoicing Workshop & Gateway 4. About InfoDom

18. 18 Partners & standards: 1.CEN, 2.PMI, 3.Microsoft 4.Oracle 5.IBM 6.Alfresco 7.EMC 8.Adobe 100 + employees - ILBA Institute –scientific unit - ILBA academy INFODOM Group: 1.InfoDom Zagreb 2.InfoDom WE SPRL Brussels 3.InfoDom Sarajevo 4.InfoDom Belgrade 5.TeleDom Zagreb

19. 19 Reference projects Interoperability Framework (EIF 2.0) National Interoperability Framework (HR, BA) Core Components Library & XML Schema System architecture, application development standards and registry development strategy Enterprise/Government Service Bus Service bus - e-Govevrnment portal Serbia Service bus – Ministry of Agriculture (HR) Service bus & e-Business platform of Ministry of maritime affairs, transport and communications (HR) E-Invoice Public procurement e-Invoice Service Provider Platform & Consulting – Croatian Telecom (DT Subsidiary) Public Procurement portal of Official Gazette (HR) - Notifications, e-Tendering, e-Auctions Public procurement management system (SPIN) Knowledge & content management E-Inspector – state inspections services - Expert system and knowledgebase (HR, BA) E-Government operations platform Business consulting

20. 20 X2X – Service Provider Platform Architecture

21. 21 Darko.Gulija@infodom.hr www.infodom.hr