1. FIRO – B:FUNDAMENTAL INTERPERSONAL RELATIONSHIP ORIENTATION -- BEHAVIOR Presented by: Amrita Gulati Anjali Mohite Anusha Mehta

2. Humans Interact
If people need
people, then.…
how do people
need people,
...and to what
degree?

3. HISTORY OF FIRO-B
It became evident for example during the Korean war that different leadership groups onboatd the american naval vessels differed quite a bit in effectiveness. Even though they were composed of persons with identical competence and training. To find the answer to this difference in efficiency and its causes, Will Schutz, an american psychologist, performed a study requested by amongts others the american marine.

4. THREE MAIN PHASES:
In his research he discovered that a group that
has three different main needs that the
individuals strive to meet.
How well these are met determine much of the
effectiveness of the group. Later these were put
in a graphic model with three main phases
(inclusion,, control and openess) and two resting
phases in between.
A group that strives for togetherness and effeciency
must go through these phases in the mentioned
order to achieve success.

5. A group that through development has reached the third phase – openess – will from time to time go back through the previous phases, for example depending on the fact that new members arrive in the group, or that a new task has fallen outside the previous framework for the group.

6. FIRO – B MEASURES ALL HUMAN INTERACTIONS: INTERPERSONAL NEEDS: INCLUSION CONTROL AFFECTION

7. FIRO - B
When you are aware of the behavior patterns you can better decide when to act in your normal way and when it seems more appropriate to act differently.
As you change your habits by making different choices in your behavior , your FIRO scores will also change

8. FIRO - B
Your answers to FIRO - B questions put you somewhere within a range of scores .You may be on the high or the low end of the range or somewhere in-between.
Because of this some of the descriptions may fit you to a “ T “ while others may be less accurate.

9. FIRO - B
Your FIRO _ B scores can change . The scores and descriptions are a guide to how you view interpersonal relationships at this point of time and will help you to think about your strengths and weaknesses

10. Benefits of the FIRO-B
The FIRO-B is an ideal tool to use for interpersonal behavior
measurement and assessment, including:
management and supervisor development
leadership development (used with MBTI as part of the
Leadership Report)
identifying leadership preferred operating styles
employee development
team building and explaining team roles
improving team effectiveness
advancing career development

11. INCLUSION
CONTROL
AFFECTION
EXPRESSED
How much do I connect to others?
How much do I take charge?
How much do I share myself with others?
WANTED
How much do I want others to connect with me?
How much do I want others to be in “driver’s seat”?
How much do I want others to reach out to me?

12. Different categories given in the matrix measure how much interaction a person wants in the areas of socializing, leadership and responsibilities, and more intimate personal relations. FIRO-B was created, based on this theory, a measurement instrument with scales that assess the behavioral aspects of the three dimensions. Scores are graded from 0-9 in scales of expressed and wanted behavior, which define how much a person expresses to others, and how much he wants from others.

13. FIRO-B Inclusion
How much do you
connect with others
or want attention and
recognition from them?

14. charge or want others to
FIRO-B Control
How much do you take
charge or want others to
give directions?

15. FIRO-B Affection / Openness
How much do I share about
myself and want others to
share with me?

16. DIMENSIONS OF BEHAVIOUR
FIRO-B
DIMENSIONS OF BEHAVIOUR
Expressed
How we interact
with others
Wanted
How we want others to
interact with us

17. (significance, contact, involvement)
Inclusion
(significance, contact, involvement)
e :I include others
in my activities
w :I want to be included
and belong

18. Expressed Inclusion Behaviour: Talking and joking with others, Involving others in projects, Intiating contact and showing interest.

19. Wanted Inclusion Behaviour
Being around
Seeking recognition
Getting involved in high
profile projects

20. Control e: I exert control and influence over people and things
w :I want others to control and influence me
(competence, influence, authority)

21. Expressed Control Behaviour
directing people
decision-making
assuming responsibility

22. Wanted Control Behaviour
requesting clarification wanting direction and guidance concern for rules

23. Affection /Openness e: I make efforts to be close to people
w: I want others to try to
become close to me
(Warmth, self-disclosure

24. Expressed Affection reassuring and supporting colleagues,
giving gifts to show appreciation,
coaching and developing others

25. Wanted Affection being flexible and accommodating,
listening carefully to others,
trying to please people.

26. For each area of interpersonal need the following three types of behavior would be evident:
(1) deficient, (2) excessive, and (3) ideal.
Deficient was defined as indicating that an individual was not trying to directly satisfy the need.
Excessive was defined as indicating that an individual was constantly trying to satisfy the need.
Ideal referred to satisfaction of the need. From this, there were identified the following types:
Inclusion types.
the undersocial (low EI, low WI)
the oversocial (high EI, high WI)
the social (moderate EI, moderate WI)
Control types
the abdicrat (low EC, high WC)
the autocrat (high EC, low WC)
the democrat (moderate EC, moderate WC)
Affection types
the underpersonal (low EA, low WA)
the overpersonal (high EA, high WA)
the personal (moderate EA moderate WA)

27. Temperament by APS (all 3 areas)
In 1977, a clinical psychologist who worked with FIRO-B, Dr. Leo Ryan, produced maps of the scores for each area, called "locator charts",
and assigned names for all of the score ranges in his Clinical Interpretation of FIRO-B:
Score
Inclusion
Control
Affection
Temperament by APS (all 3 areas)
Low e and w
The Loner
The Rebel
The Pessimist
Melancholy
moderate e, low w
"Now You See Him, Now You Don't" Tendencies
Self-Confident
"Image of Intimacy" Tendency
Phlegmatic Melancholy / Phlegmatic Choleric
High e, low w
Now You See Him, Now You Don't
Mission Impossible
Image/(Mask) of Intimacy
Choleric
high e, moderate w
The Conversationalist
"Mission Impossible" with Narcissistic Tendencies
Living Up To Expectations
Sanguine Phlegmatic / Choleric Phlegmatic
high e and w
People Gatherer (formerly, "Where are the People?")
Dependent-Independent conflict
The Optimist
Sanguine
moderate e, high w
Hidden Inhibitions
Let's Take a Break
Cautious Lover In Disguise
Phlegmatic Supine / Phlegmatic Sanguine

28. Individual Cell Scores
• 0 to 2 – low
rarely displayed
• 3 to 6 – medium
noticeable some of the time
• 7 to 9 high
noticeable in most situations
Total Need Score
0 - 17Low
Low/Medium
Medium/High
High

29. Overall Score: Higher Scores:more involvement with others.
Lower Scores:less interpersonal involvement
ss interpersonal
involvement

30. Total Expressed/Wanted
e>w:comfortable taking action
e<w:seeing what others do first
e=w:balanced v.caution

31. THE FIRO-B QUESTIONNAIRE

32. I try to be with people
I let other people decide what to do
I join social groups
I try to have close relationship with people
I tend to join social organisations when I have an opportunity
I let other people strongly influence my action
I try to be included in informal social activities
I try to have close, personal relationship with people
I try to include other people in my plans
I let other people control my actions
I try to have people around me

33. I try to get close and personal with people
when people are doing things together, I tend to join them
I am easily led by people
I try to avoid being alone
I try to participate in group activities
I try to be friendly to people
I let other people decide what to do
my personal relations with people are cool and distant
I let other people take charge of other things
I try to have close relationship with people
I let other people strongly influence my action

34. I try to get close and personal with people
I let other people control my actions
I act cool and distant with people
I am easily led by people
I try to have close and personal relationship with people
I like people to invite me to things
I like people to act close and personal with me
I try to influence strongly other people's actions
I like people to invite me to join in their activities
I like people to act close towards me
I try to take charge of things when I am with people

35. I like people to include me in their activities
I like people to act cool and distant towards me
I try to have other people do things the way I want them done
I like people to ask me to participate in their discussions
I like people to act friendly towards me
I like people to invite me to participate in their activities
I like people to act distant towards me
I try to be the dominant person when I am with others
I like people to invite me to things
I like people to act close to me
I try to have other people do things I want done

36. I like people to invite me to join in their activities
I like people to act cool and distant towards me
I try to influence strongly other people's action
I like people to include me in their activities
I like people to act close and personal with me
I try to take charge of things when I am with people
I like people to invite me to participate in their activities
I like people to act distant towards me
I try to have other people do things the way I want them done
I take charge of things when I am with people

37. least willing to sacrifice.
Total Need Scores
The highest score may be the one you feel the most comfortable pursuing and
least willing to sacrifice.
The need with the lowest score may be the one you are the most willing to give up.

38. Your FIRO-B Results INCLUSION CONTROL AFFECTION EXPRESSED 7 3
Total expressed behaviour 13
WANTED 4 5
Total wanted behaviour 14
Total need for Inclusion 11
Total need for control 8
Total need for affection
Overall interpersonal needs 27

39. INTERPRETATION OF YOUR FIRO-B RESULTS7 3 4 5
CHARACTERISTIC BEHAVIOR
WHAT YOUR RESULTS INDICATE ?
Expressed Inclusion (eI)
I make an effort to include others in my activities. I try to
belong, to join social groups, and to be with others as much as possible.
Your result of 7 suggests that you will usually
agree with these statements and probably enjoy
having a steady amount of interpersonal
contact at work.
Wanted Inclusion (wI)
I want other people to include
me in their activities and to
invite me to belong. I enjoy it
when others notice me.
Your result of 4 suggests that you will
sometimes agree with these statements, but
you keep your visibility and involvement
appropriate to the situation at hand.

40. Expressed Control (eC)
I try to exert control and
influence over things. I enjoy
organizing things and
directing others
Your result of 3 suggests that you will
sometimes agree with these statements; you
are comfortable providing structure and
direction in those situations where it is sensible
and expected
Wanted Control (wC)
I feel most comfortable
working in well-defined
situations. I try to get clear
expectations and
instructions.
Your result of 5 suggests that you will
sometimes agree with these statements, but
you tolerate influence from others in selected
situations
Expressed Affection (eA)
I make an effort to get close
to people. I am comfortable
expressing personal feelings
and I try to be supportive of
others.
only show your warm and supportive side to
particular people and when the circumstances
are appropriate.
Wanted Affection (wA)
I want others to act warmly
toward me. I enjoy it when
people share their feelings
with me and when they
encourage my efforts.
sometimes agree with these statements, and
have a chosen set of circumstances when you
are comfortable letting others get close to you
and support you.

41. The indicator of your Overall Interpersonal Needs is the total of all six individual needs (eI + wI + eC + wC + eA + wA). This result represents the overall strength of your interpersonal needs; it shows how much you believe that other people and human interaction can help you attain your goals and achieve personal satisfaction.Your indicator of Overall Interpersonal Needs is 27, which falls in the medium high range. This suggests that:
• Your involvement with others is usually a source of satisfaction, but relationships may become frustrating and interfere with your job.
• When interacting with others, you work best with small groups and with regular contacts.

42. • You probably consider yourself more extroverted than introverted.
You probably enjoy work that involves opportunities to gather input from others, but you do not rely on them for decision making or implementation.
• You prefer to work with others, but occasionally need time alone to think and reflect.
• You probably consider yourself more extroverted than introverted. 13

43. THANK YOU

46. Three main phases
In his research he discovered that a group that has three
different main needs that the individuals strive to meet.
How well these are met determine much of the
effectiveness of the group. Later these were put in a
graphic model with three main phases (inclusion,, control
and openess) and two resting phases in between.
A group that strives for togetherness and effeciency must
go through these phases in the mentioned order to
achieve success.

47. A group that through development has reached the third
phase – openess – will from time to time go back through the previous phases, for example depending on the fact that new members arrive in the group, or that a new task has fallen outside the previous framework for the group.

48. INCLUSION
CONTROL
AFFECTION
EXPRESSED eI eC eA
WANTED eW wC wA

51. FIRO -B
The FIRO - B examines the way you typically act with other people .
Helps you become more aware of your interpersonal behavior habits

52. FIRO - B
When you are aware of the behavior patterns you can better decide when to act in your normal way and when it seems more appropriate to act differently.
As you change your habits by making different choices in your behavior , your FIRO scores will also change

53. FIRO - B
Your answers to FIRO - B questions put you somewhere within a range of scores .You may be on the high or the low end of the range or somewhere in-between.
Because of this some of the descriptions may fit you to a “ T “ while others may be less accurate.

54. FIRO - B
Your FIRO _ B scores can change . The scores and descriptions are a guide to how you view interpersonal relationships at this point of time and will help you to think about your strengths and weaknesses

55. INCLUSION
Your FIRO - B Inclusion results describe how much you want to include other people in your life and how much attention and recognition you want from them - not in your close one to one relationships , but with people in general.

56. CONTROL
Your FIRO - B Control results describe the way you usually react to taking charge of situations or being directed by others They examine categories like authority , responsibility , decision making and influencing.

57. AFFECTION
Your FIRO - B Affection score results describe your interpersonal relationships with people you may be close to - like your mate , a good friend , or someone you that you work with.

58. Facade of self sufficiency Under social Over Social Socially Compliant
Inter
personal Needs
Expressed Behavior
Wanted Behavior
Low(0-3)
Low (0 -3)
High (6-9)
High( )
Facade of self sufficiency
Under
social
Over Social
Socially Compliant
Inclusion
Autocrat
Abdicract
Submissive
Rebellious
Control
Facade of self sufficiency
Under
personal
Over
personal
Personally Compliant
Affection

59. Social Interaction Index
=Activity Level (AL) E
=Need Level (NL) W II II II II
Assuming Responsibility
Importance of people
Social Interaction Index
Importance of Affection =

60. ACTIVITY LEVEL More than 18.. is more outgoing and active than average
Less than 9.. is seldom an initiator, is more passive than average or is getting all the interpersonal contact he needs

61. NEED LEVEL
More than 20 ..a high desire for people to make contact with him
Less than Low desire for people to relate to him possibly because of
Indifference to people or
Distaste for the role of a relatively passive receiver or
Greater involvement in some other activity like work
Getting all the interpersonal contact he needs

62. Importance of people
More than Being with people is very important to him and worth effort on his part
Less than 9.. Being with people is not something he particularly wants or seeks

63. Assuming Responsibility
More than More than average willingness to be held responsible and hold others responsible
Less than 5 .. Tendency to avoid task responsibility, preferring to “ live and let live” and to value freedom over responsibility

64. Importance of Affection
More than Regularly prefers and seeks closeness and human warmth
Less than 6.. Tends either to avoid close relations in general or he is quite selective about those with whom he becomes intimate

65. Social Interaction Index
More than 38.. for him people are important he desires and seeks out relations with them
Less than Low people needs because he is interested in other things , people make him nervous Being with people is a lower priority than success at work.

66. Interchange Compatibility
Measures compatibility in involvement in any one area
IC = ( Ae + Aw ) - ( Be + Bw )
Scores = Complete Compatibility
18 = Extreme Incompatibility
Equal to & greater than 6 = Indicates Incompatibility

67. Reciprocal Compatibility
Is an index of whether A’s expressed behavior matches what B wants and whether B’s expressed behavior matches what A wants
RC = ( Ae - Bw ) + ( Be - Aw )
Scores = Complete Compatibility
18 = Extreme Incompatibility
Equal to & greater than 6 = Indicates Incompatibility

68. Originator Compatibility
The extent to which there may be conflict between two people because both want to initiate in one area , or because neither wants to initiate
OC = ( Ae - Aw ) + ( Be - Bw )
Scores 0 to 6 = Complete Compatibility
-6 to = Apathetic incompatibility
+ 6 to = Competitive Incompatibility

69. THANK YOU