2. 800 MHz Voice/Radio MCFRS Technology Training

3. Model II Portable Radio & W4 Mobile Radio Scan Dir Page Call Sel

4. Portable Radio Overview Power On/Off Volume Control Mode Select Push-To-Talk (PTT) Button Call Response/ Direct Nuisance Delete Emergency Keypad Lock 7 A DISP ZONE MUTE SCAN Zone Select Display Light

5. Status Icons Battery Status MonitorSecurePrivate Call Scan Program Direct

6. Tone NameTone Information Button PressA valid key key was pressed, on the keypad Call AlertReceipt of a Call Alert Page sent to your radio EmergencyEmergency alarm was sent from your radio FailsoftRadio has lost communication with the central controller Low BatteryWeak battery indication Power-upRadio has successfully powered on Private CallReceipt of a Private Conversation Call sent to your radio ProhibitTalkgroup or channel is not accessible System BusyChannel, System or target radio is busy Talk PermitChannel is ready to use Time OutTime out timer limit (60 seconds) has been reached Status Alert Tones

7. LED Status Red Solid - PTT is pressed, radio is transmitting Flashing - Radio is receiving - Weak battery while transmitting Green Solid - Self-test being performed Flashing - Incoming Private Call RED LEDGREEN LED

8. Charging the Battery Memory effect is a phenomenon that causes a loss in battery capacity or voltage due to repetitive shallow discharging or long-term overcharging. It is still recommended that you discharge your battery as much as possible before recharging it. Recharging after each shift is good standard practice. Turn the radio off to ensure a full charge. Note: Each EMS unit has a charger on board.

9. Changing the Battery Remove the Battery: Turn off the radio. Hold the radio with the back of the radio facing upward. Push the battery release button on the bottom of the radio. Lift the battery away from the radio and remove. Reverse this process to install a radio battery.

10. Transmitting Transmit: Turn the radio on. Proceed with your call if the talkgroup is clear. Press the PTT button to transmit and wait for the Talk Permit tone. When speaking, keep the microphone 1-2” from your mouth. Release the PTT button to listen. Push-to-Talk (PTT)

11. Zone Select Switch (ABC Switch) Select a Zone: Move the switch up or down to select zones:  7 (A)  71 (B)  72 (C) Zone Switch

12. Keypad Lock (Concentric Switch) Lock the Keypad: Rotate the Keypad Lock Concentric Switch to the locked position (Ø). Unlock the Keypad: Rotate the Keypad Lock Concentric Switch to the unlocked position (Ο). Concentric Switch

13. Mode Select (Knob) Select a Mode: Select the desired zone. Rotate the 16-position knob to the desired position. The new group name will appear on the display. Mode Selector Radio Display 7 A DISP ZONE MUTE SCAN

14. Zone Select (Menu) Select a Zone: Ensure the mode selector is in position A and the concentric switch is in the unlocked position (Ο). Press the key below ZONE. (The talkgroup will flash.) Press either arrow key until the desired zone name appears. Press the HOME key. (The talkgroup will stop flashing.) 7 A DISP ZONE MUTE SCAN Push-to-Talk (PTT)

15. Emergency Alarm (EB Button) Activate the EB Button: Press the Emergency button and hold for three seconds A tone will sound. (Note: This will not work on FDTA.) Cancel an Emergency: Press and hold the Emergency button until you hear a continuous exit tone. Notify ECC as needed. Remember to do this quickly if you initially launched the EB button accidentally. Emergency

16. Display Light (Top Side Button) Turn the Light on: Press the Display Light button. The light will turn off automatically after five seconds. Turn the Light off: Press the Display Light button if you prefer not to wait five seconds. Display Light Button

17. Call Response (One Dot) Button Answer a Private Call: Press the One Dot Button. The last ID number received appears on the display. Press the PTT button to talk and release to listen. Press the HOME button or the One Dot Button to exit the call. ZONE MUTE SCAN LED CALL RECEIVD Push-to-Talk (PTT) Call Response Button

18. Keypad Tones (On or Off) Mute Keypad Tones: Press the key below MUTE. Press the key below ON. The radio automatically returns to the Home display. Turn Keypad Tones On: Press the key below MUTE. Press the key below OFF. The radio automatically returns to the Home display. ZONE MUTE SCAN 7 A DISP

19. ZONE MUTE SCAN Scan On or Off (Menu) Turn Scan on: Press the button below SCAN. Press the button below ON. The Scan icon will be displayed. Turn Scan off: Press the button below SCAN. Press the button below OFF. The Scan icon will no longer be displayed. 7 A DISP

20. View ID Lists View the ID List: Press the button below VIEW. The display shows the Lists available for viewing: SCAN and PAGE. Press the button below the option desired. The programming icon will display. Press the left or right arrow key to scroll within the ID list. Press the HOME button to exit the feature. Zone Switch PAGE 7 A DISP Channel Select Knob SCAN

21. Call Alert Page – Send (Menu) Send a Call Alert Page: Press the key below PAGE. Press the HOME key to exit the call. ID: HCH PAGE Push-to-Talk (PTT)

22. Call Alert Page – Send (Menu – Continued) Select an ID from the Call List: Press the key below PAGE. Press the button below LIST, or the right arrow button, to enter the Call List. Scroll through the list of programmed IDs by pressing either arrow button. Press the PTT button to dial the displayed number. Push-to-Talk (PTT) ID: HCH LIST

23. View Your ID Number View your ID number: Press the button below PAGE. The last incoming or outgoing ID appears. Press the left arrow key until you see the words MY ID flashing. Press the HOME key to exit and return to the main display. LNUM MY ID: 701234

24. Model W4 Mobile Radio

25. W4 Mobile Radio Overview While the Portable and Mobile radios are very similar in function, the actual use of the radios differs slightly in a few areas. The following slides detail only those differences.

26. Mobile Radio Overview Scan Dir Page Call Sel PTT Button Home Button Emergency Button Mode Selector Volume/Power 7 B OPS

27. LED Status Red Solid - PTT is pressed, radio is transmitting Yellow Flashing - Talkgroup is busy 7 A DISP Scan Dir Page Call SelEmer 7 A DISP Scan Dir Page Call SelEmer

28. Home Button Return to 7A (FIRE Units) or 72A (EMS Units) by pressing the Home button at any time. Scan Dir Page Call Sel Home Button 7 B OPS

29. Zone and Mode Selectors Change zones using up and down Zone Arrows. Switch modes (A-O) using the Mode Selector. Scan Dir Page Call Sel Mode Selector Zone Arrows 7 B OPS

30. Call Alert Page Go to the desired hospital’s designated talkgroup. Press the Page button. Use the pre-stored ID list by turning the Mode knob to the desired hospital ID. Press the Sel button or the microphone PTT button. Press the Home button. Scan Dir Page Call Sel HCH Home Button Page Button Mode Selector

31. MCFRS Radio Template Navigation Scan Dir Page Call Sel

32. Units and Stations monitor the Dispatch Talkgroup (DISP TG). When dispatched on an incident units will be assigned to the Operations Talkgroup (OPS) unless assigned to an Incident Talkgroup (INC) by ECC. Dispatch and Operations Talkgroups ZONENAMEAB 7MC MAINDISPOPS 71MC ALTDISPOPS 72MC EMSDISPOPS

33. Unit personnel should switch back to DISP (without advising ECC) to await their next incident. Dispatch and Operations Talkgroups ZONENAMEAB 7MC MAINDISPOPS 71MC ALTDISPOPS 72MC EMSDISPOPS

34. Complex Incident Talkgroup Blocks A complex incident is assigned to an Incident Talkgroup Block at the time of dispatch. The block contains three talkgroups for the Incident Commander to assign at his discretion.  ECC only monitors the first Talkgroup in the block.  The Incident Commander is responsible for monitoring the other Talkgroups assigned. The Announce Talkgroup broadcasts across the entire block to communicating to everyone simultaneously. ZoneNameABCDEF 7MC MainDISPOPSINC10INC11INC12ANN10

35. The additional incident TG blocks function similarly. The 7K-7M block is slightly different, as there are only two talkgroups plus one announce talkgroup. ECC often assigns 7K and 7L for business-related chit-chat instead of assigning incidents there. Multiple sets of incident talkgroups can be assigned to a single very complex incident (e.g., train wreck). Multiple Talkgroup Blocks ZoneNameABCDEFGHIJKLMNOP 7MC MainDISPOPSINC10INC11INC12ANN10INC20INC21INC22ANN20AL7KAL7LAN7MVRSFDTAOPS

36. Zone 71 contains the INC30 and INC40 series as well as the two chit-chat talkgroups (K and L). Zone 71 ZoneNameABCDEFGHIJKLMNOP 7MC MainDISPOPSINC10INC11INC12ANN10INC20INC21INC22ANN20AL7KAL7LAN7MVRSFDTAOPS 71MC ALTDISPOPSINC30INC31INC32ANN30INC40INC41INC42ANN40AL71KAL71LAN71MVRSFDTAOPS 72MC EMSDISPOPSCALLCNSL1CNSL2 INC 50 INC 51 INC 52 ANN 50 INC 60 INC 61 INC 62 ANN 60 VRSFDTAOPS

37. The CALL Talkgroup (72C) enables you to contact EMRC. (Note: Inform EMRC that you are using an 800 MHz radio.) After contacting EMRC a Consult Talkgroup (CNSLT) will be assigned by EMRC. Zone 72: EMS ZoneNameABCDEFGHIJKLMNOP 7MC MainDISPOPSINC10INC11INC12ANN10INC20INC21INC22ANN20AL7KAL7LAN7MVRSFDTAOPS 71MC ALTDISPOPSINC30INC31INC32ANN30INC40INC41INC42ANN40AL71KAL71LAN71MVRSFDTAOPS 72MC EMSDISPOPSCALLCNSL1CNSL2 INC 50 INC 51 INC 52 ANN 50 INC 60 INC 61 INC 62 ANN 60 VRSFDTAOPS

38. Zone 72: EMS Zone 72 is the EMS default zone, where all EMS personnel begin. The INC 50 and INC 60 series are also here. ZoneNameABCDEFGHIJKLMNOP 7MC MainDISPOPSINC10INC11INC12ANN10INC20INC21INC22ANN20AL7KAL7LAN7MVRSFDTAOPS 71MC ALTDISPOPSINC30INC31INC32ANN30INC40INC41INC42ANN40AL71KAL71LAN71MVRSFDTAOPS 72MC EMSDISPOPSCALLCNSL1CNSL2 INC 50 INC 51 INC 52 ANN 50 INC 60 INC 61 INC 62 ANN 60 VRSFDTAOPS

39. FDTA Channel and OPS Talkgroup The Fire Department Talk-Around channel is O (across 7-71-72) and is for use when the trunked radio system is out of range.  This channel cannot be heard by ECC.  All radios should be set to scan FDTA so any possible vocal emergencies may be heard. The OPS TG is repeated in the last position on the Talk Group dial so that it is easy to reach help - either end of the dial. ZoneNameABCDEFGHIJKLMNOP 7MC MainDISPOPSINC10INC11INC12ANN10INC20INC21INC22ANN20AL7KAL7LAN7MVRSFDTAOPS 71MC ALTDISPOPSINC30INC31INC32ANN30INC40INC41INC42ANN40AL71KAL71LAN71MVRSFDTAOPS 72MC EMSDISPOPSCALLCNSL1CNSL2 INC 50 INC 51 INC 52 ANN 50 INC 60 INC 61 INC 62 ANN 60 VRSFDTAOPS

40. 7-71-72N: What is VRS? What: VRS is short for Vehicular Repeater System – All the Battalion Chiefs’ buggies have had repeaters installed in them and a few engines in border areas. Why: With a VRS on-site, we can add to existing coverage by bringing a conventional channel to the repeater. Where: The VRS may be used in areas where coverage is weak for portable radios, including near the river and (to some degree) parking garages and other underground structures. When: The VRS won’t be needed very often, but it provides another tool for life safety.

41. How Does the VRS Work? User switches to the VRS Channel (Repeat Mode)

42. What Happens If You Can’t Reach the VRS? User Switches to Direct User Switches to Direct Radio Receives on Direct Mode Like the Scan Feature User Switches back to Repeat

43. VRS Channel Similar to FDTA, VRS is a simplex channel on which you can talk with other personnel on direct mode.  This channel cannot be heard by ECC.  This channel is only scanned by other radios on 7N, 71N, 72 N. ZoneNameABCDEFGHIJKLMNOP 7MC MainDISPOPSINC10INC11INC12ANN10INC20INC21INC22ANN20AL7KAL7LAN7MVRSFDTAOPS 71MC ALTDISPOPSINC30INC31INC32ANN30INC40INC41INC42ANN40AL71KAL71LAN71MVRSFDTAOPS 72MC EMSDISPOPSCALLCNSL1CNSL2 INC 50 INC 51 INC 52 ANN 50 INC 60 INC 61 INC 62 ANN 60 VRSFDTAOPS

44. How to Switch between Repeat and Direct Modes? The concentric ring switch (the key pad lock/unlock ring) will enable you to toggle between direct and repeat modes 7-71-72N (November) Concentric Ring Switch Repeat ModeDirect Mode

45. How to Determine When to Use 7-71-72 N

46. Zone 79: Hospitals Zone 79 is for direct communication with the hospitals. 79G is a Talkgroup shared by all of the hospitals. ZoneNameABCDEFGHIJKLMNOP 79HospHCHMGHNVYMDSGAHSUBWAHHOSPHANNCMEDSTCHILDSIBLYGEORGGWHINOVABLANKHCGH

47. Zone 79: Hospitals 79J and 79K are on the Montgomery County system (not DC’s radio system) and you are not required to be within DC’s range to use these talkgroups. 79H allows communication with all in-county hospitals simultaneously. All Hospitals listed to the right of 79H are outside Montgomery County so the radio must be in coverage of the respective system.  Note: When switched to an out-of-County Talk Groups the radio is not visible to the County system. ZoneNameABCDEFGHIJKLMNOP 79HospHCHMGHNVYMDSGAHSUBWAHHOSPHANNCMEDSTCHILDSIBLYGEORGGWHINOVABLANKHCGH

48. Zone 74: Major Incident Zone Zone 74 is intended to be used on major incidents that involve numerous agencies and senior County leadership. This zone would normally be used by senior County managers to coordinate multiple County, State and Federal resources. ZoneNameABCDEFGHIJKLMNOP 74Maj IncCMDSAFTYLIASPIOMOPSPLANSLOGFINHAZMTWRSCUUS&R

49. Zone 75: Coordination Zone Zone 75 is used for intra-county coordination between agencies. The Public Safety Talkgroups are available to all MCG public safety users (Fire/Rescue, Police, Sheriff and Corrections) via ECC. The most common uses for Zone 75 involve 75 K-L-M, the Special Events Talkgroups. These are used for events such as the golf tournament and the fair. ZoneNameABCDEFGHIJKLMNOP 75Coord911PS#1PS#2PS#3MCDRMCDR2FEDLGEMLGEM2LGEM3SEV1SEV 2SEV 3

50. Zone MA: Council of Governments Zone MA is the National Mutual Aid 800Mhz system. Any jurisdiction in Canada, the United States or Mexico that has 800Mhz capability can utilize these talkgroups to communicate with each other. These talkgroups are monitored by a State level agency; Maryland is monitored by MEMA (Maryland Emergency Management Agency). ZoneNameABCDEFGHIJKLMNOP MAMutual Aid8CAL908TAC918TAC928TAC938TAC94RINS1RINS2RINS3RINS4RINS5RINS6

51. Zones 76: Administrative and 73: Police Zone 73 enables users to monitor the primary dispatch talkgroups of County and Municipal law enforcement agencies. You can only listen to these talkgroups; the radios will not let you be heard. ZoneNameABCDEFGHIJKLMNOP 76AdminOPADMINSPCPRGSPPSTA1PSTA2PSTA3PSTA4LFRD1LFRD2CISMHDSK1HDSK2RADIO 73PD Mon. DIS 1DIS 2DIS 3DIS 4DIS 5DIS 6TPDISRCDISGPDTCMSPR1PKPD ROCKBETHSSWHEATGERMGAITH

52. Failsoft Similar to Windows Safe Mode, the trunking system has a built-in safety net called Failsoft. In this mode, your radio automatically switches to the assigned Failsoft channel for the talk-group on which the radio is operating. Your display will alternately flash FAILSOFT and the talkgroup to which your radio is set. NOTE: During this event, your radio will emit a medium-pitched tone every 10 seconds.

53. Failsoft During Failsoft Mode: Talk on the radio only when absolutely necessary. Remain on the talkgroup on which you were positioned before the system went into Failsoft mode. MUTE PAGE CALL FAILSOFT

54. MCFRS Portable Radio Template

55. MCFRS Mobile Radio North Template

56. MCFRS Mobile Radio South Template

57. Failsoft Fleetmap