2. Develop top quality résumé & cover letter Utilize available resources (Cardinal Career Network) to apply for positions Use a professional voicemail message and email address What’s on your FACEBOOK? Reply promptly to messages from potential employers Networking! Are you on LinkedIn or have an E-portfolio? Earning the Interview www.svsu.edu/careers

3. Be aware of any “ring back” tones that callers may hear before you answer. Many jobs are lost because “cool” ring back tones are not set properly. Don’t “Rick Roll” away a chance your dream job!

4. The Value of Internships Overall first-job offer to new college graduates with NO internship experience: $37,621 Overall first-job offer to new college graduates with an internship experience: $41,580 Difference of $3,959 Source: 2013 NACE Salary Survey www.svsu.edu/careers

5. Source: 2013 NACE Salary Survey www.svsu.edu/careers

7. Cardinal Career Network (page 3) www.svsu.edu/careers

8. Career Services Cardinal Career Network Activity Summary (MAY 7, 2013 – MAY 4, 2014) Total Employers4,818 (+38%) New Employers*1,329 Total Contacts8,074 (+36%) New Contacts*2,137 Total External Jobs Posted*7,098 (+65%) Unique Student/Alumni Logins*7,958 (+13%) Total External Job Views*247,296 As of 9/22/14 we had 5,100 employers www.svsu.edu/careers

9. Career Services 2013-2014 Jobs by Position Type FrequencyPercent Career/Degreed 0-5 yrs experience3,08943.5% Career/Degreed 5+ yrs experience1,11115.7% Co-op1932.7% Full Time4,85168.3% Internship / Externship4576.4% On-Campus Student Employment2803.9% Part Time1,28718.1% Seasonal / Temporary3234.6% Volunteer410.6% *Jobs posted between 5/7/13-5/4/14 #Unique jobs posted = 7,098 www.svsu.edu/careers

10. Login at http://www.svsu.edu/careershttp://www.svsu.edu/careers Cardinal Job Postings Recruited / posted exclusively for SVSU NACElink Extended Job Search National Association of Colleges & Employers Create Job Search Agents Personalize resumes/cover letters for positions that accept them in CCN Cardinal Career Network Tips www.svsu.edu/careers

11. Who is your competition? www.svsu.edu/careers

12. Winning Résumés Pages 9-13 www.svsu.edu/careers

13. What is the purpose of a resume? www.svsu.edu/careers

14. What will you bring to the organization? Do you have the skills necessary to do the work? Do you have the experience that the organization desires? Value Proposition www.svsu.edu/careers

15. Importance of Effective Bullet Statements (Page 10)  “A picture is worth 1,000 words”  Paint a picture in the employer’s mind  Statements should be clear, concise and detailed  “Presented to a group of students” vs. “Presented to a group of 35 college freshmen” www.svsu.edu/careers

16. If this is what you have on your resume, you have work to do! Fry Cook McDonald’s Restaurant  Helped customers  Stocked shelves  Used cash register  Cleaned store  Dealt with complaints  Not very impressive  Tasks implied by the title  Add no value to resume www.svsu.edu/careers These are known as: “Level ONE” and should never be used on your resume

17. This is a little better, but still not great - Crew Member McDonald’s Restaurant  Assisted customers in a warm and friendly manner  Stocked shelves during down times to ensure a professional environment  Processed financial transactions through the cash register in a fast and efficient manner  Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction www.svsu.edu/careers These are known as: “Level TWO” and should be used occasionally on your resume Don’t rely on these to earn you an interview

18. “Say More with Less”  Describe accomplishments and achievements  Increase something good or decrease something bad?  Employers want individuals who will make a difference Crew Member McDonald’s Restaurant  Earned Crew Member of the Month in June 2012 for consistently providing outstanding service www.svsu.edu/careers These are called “Level THREE” and should be used as often as possible!

19. Writing Level Three Bullet Statements  How are the things you have done been measured?  What were the outcomes of projects?  Think cause & effect Any Position Any Location, City, MI  Created _______ that led to ________ over a _____ period of time  Oversaw the development of _________ that resulted in ___________  Managed a team of ____ co-workers that _______  Processed over $___ worth of transactions over a ___ hour shift with a 100% accuracy rate www.svsu.edu/careers

20. Volunteer, Big Brothers / Big Sisters of MidlandMay 2006 – Present * Received ultimate brother award by successfully logging over 1,000 hours of volunteer service, assisting four youths who all went on to attend college Member, Delta Sigma Pi Business FraternitySept. 2008 – Present * Served as treasurer for an on-campus organization of over 50 members and $10,000 in resources Recipient, SVSU Award for Excellence Scholarship Aug. 2007 – May 2008 Marketing Project, Saginaw Valley State Tennis Jan. 2006 – May 2006 Marketing 331 Course, Saginaw Valley State University * Created a brochure using Adobe InDesign to advertise a series of summer tennis fundraising tournaments generating a total ROI of more than $2,000 * Organized a bowling-event fundraiser that generated over $600 in revenue Other Activities www.svsu.edu/careers

21. Review, review, review! Career Services 964-4954 Appointments & Workshops with staff SVSU Writing Center Faculty members Guidelines and Tutorials available: http://www.svsu.edu/careers Last words on documents… www.svsu.edu/careers

22. Common Dress Code Mistakes (Page 20) Don’t be THAT person! MEN suits that don’t fit properly and are wrinkled mismatched socks mismatched belt and shoes facial hair that is not trimmed or shaven properly inappropriate ties strong scented cologne WOMEN skirts that are too short strong scented perfume too much make-up no hosiery with skirts lack of hygiene improper jewelry large, mismatched purse www.svsu.edu/careers

23. “Business Casual” vs. “Professional” www.svsu.edu/careers

24. Males – It’s all about the suit www.svsu.edu/careers

25. Research the organization Internet – how do they present themselves? Contact HR for company packet Assess culture through current employees Prepare copies of résumé Select or purchase proper attire Develop sample questions and answers Videotape practice interview Preparation before the Interview www.svsu.edu/careers

26. Boston Marathon bombing victim Halloween costume makes Michigan woman target on social media A photograph posted to Alicia Lynch's Twitter account, @SomeSkankinMI, shows the Michigan woman wearing an SVSU race shirt with fake scars on her legs. The photograph has gained national attention and led to death threats following the costume tweet. http://www.buzzfeed.com/rachelzarrell/wh at-happens-when-you-dress-as-a-boston- marathon-victim Manage your online presence – PAGE 21

27. Firm handshake Eye contact Posture and grace Do not sit until offered a seat Greet everyone you meet with a smile, introduction & handshake Treat everyone as though they are a decision maker General Rules of Etiquette Page 22 www.svsu.edu/careers

28. Step 1: Introductory State First impressions are made Building a rapport Step 2: Review your qualifications 30 Second Pitch Focus on your strengths & skills Use your research and establish that you are a good fit in their culture Give concise and thorough responses Interview Process www.svsu.edu/careers

29. Step 3: Matching Will you fit in the corporate culture Are you coach-able Do you have the passion and drive to be successful in the position Interviewer may explain job in detail Step 4: Conclusion Ask questions and discuss selection timeline Collect business cards for writing thank you notes Interview Process www.svsu.edu/careers

30. Types of Interview Questions Page 23 www.svsu.edu/careers 1.Traditional 2.Behavioral 3.Situational 4.Experiential

31.  Common interview questions  “Tell us a little bit about yourself.”  “Where do you see yourself in five years?”  “If you were a type of salad dressing, what one would you be?”  Describe yourself with 30 second pitch  Clear, concise and thorough  Describe thought process when necessary Traditional Questions www.svsu.edu/careers

32.  Question about something that happened  Past actions are predictors of future behavior  “Describe a time when you had to work in a team environment.”  “Tell me about a time you had to deal with a co-worker who didn’t complete their ‘fair share’ of the workload  Be specific: “A time” is one event Behavioral Interviewing www.svsu.edu/careers

33.  Hypothetical circumstances  Predictor about how you would handle an event if it actually happened  “What would you do if you had a dispute with a co- worker?”  “How would you handle a client who is upset with the organization?”  Tell a story of anecdote if one is available Situational Interviewing www.svsu.edu/careers

34. Experiential Interviewing  Experience with a certain task  “Have you ever completed tax audits?”  “What type of experience do you have managing clients?”  “Have you ever completed a marketing plan?”  Be thorough and specific  Elaborate upon the depth of your experience www.svsu.edu/careers

35. Situation Briefly provide a broad description of the background where your example is taking place Task Share more details about the problem, challenge, or task that you needed to address Action Describe several possible courses of action and explain why the one you chose was best. Give details that illustrate what you were like in action Result Analyze the outcome of your action and the resolution of the situation. Indicate whether or not you would follow the same course in the future S.T.A.R Approach (Page 22) www.svsu.edu/careers

36. Interact with the entire panel  Make direct eye contact with the individual asking the question  Begin by directly responding to the interviewer  Make eye contact with remaining panel members as you answer  Finish response with initial interviewer Steps for Managing an Interview www.svsu.edu/careers

37. Resources available from Career Services Resume and cover letter building and critiques Online Tutorials Resume, Cover Letter, Interviewing, Job Search Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment www.svsu.edu/careers

38. Morley Companies, Inc. www.morleynet.com Hantz Group www.hantzgroup.com Saginaw Bay Underwriters www.sbuins.com Employer Partners with us Today www.svsu.edu/careers

39. T H A N K Y O U careers@svsu.edu 989.964.4954 www.svsu.edu/careers 39