1. CommittedEffective Caring Person focused What Works in Employment Support Carrie-Ann Mills (Specialist Operations Manager) John Cameron (Skills 2 Employment Coordinator) 11 th November 2009

2. What Works in Employment Support Our Services 700+ staff 14000 service users Community Residential Prisons

3. What Works in Employment Support Phoenix Futures Approach to ETE 6% of workforce are graduates Skills & Employability Programmes in Scotland and England in community and Residential Services Development of Client to Drug Worker training

4. What Works in Employment Support How our Services Deliver Employment Support Our employability workshops Understanding work experience Disclosure Scotland Expectation of employers Expectation of colleagues The changing workplace Looking for and entry to work Guest speaker DWP Pathways Transferable Skills Identification of strengths Reading job adverts

5. What Works in Employment Support Benefits of Employment Support in the Workplace Improved productivity Clarify pathways to work and remove barriers Benefits for employers- Decreased staff turnover Good attitudes in the workplace Improve Britain’s economy

6. What Works in Employment Support Lessons Learnt Not everyone learns in the same way we therefore need to deliver flexible and innovative approaches to training and education opportunities. Employment support is a two- sided equation with benefits to the individuals and the employer.

7. CommittedEffective Caring Person focused Carrie-Ann Mills, Specialist Operation Manager John Cameron, Skills2 Employment Co-ordinator carrie-ann.mills@phoenix-futures.org.uk john.cameron@phoenix-futures.org.uk www.phoenix-futures.org.uk john.cameron@phoenix-futures.org.uk