1. Kathy Bearce 2005 My Portfolio

2. Site Map Work History/DetailsWork History/DetailsHistoryDetailsHistoryDetails SkillsSkillsSkills Project SamplesProject SamplesProject SamplesProject Samples EducationEducationEducation InternshipInternshipInternship Volunteer WorkVolunteer WorkVolunteer WorkVolunteer Work Letters of RecommendationLetters of RecommendationLetters of RecommendationLetters of Recommendation IntroductionIntroductionIntroduction

3. Introduction I worked as an Office Assistant, an Office Support person, and an Office Manager. I have taken classes at Spokane Falls Community College in Access, Excel, Microsoft Word, Microsoft Publisher, Quickbooks, and PowerPoint. I have maintained a 3.84 grade point average, and will complete my program spring 2005. I have experience doing data entry, filing, answering multi-line phones, customer service, sorting/delivering mail, preparing mailings, drafting correspondence, scheduling deliveries, and operating office machines. I also have the abilities to multi-task, meet deadlines, troubleshoot and I am a team player. Site Map Site Map - Work History –Work Details - Education – Skills – Internship –Work History Work Details EducationSkillsInternship Project Samples – Volunteer Work – Letters of RecommendationProject Samples Volunteer Work Letters of Recommendation

4. Work History Community Colleges of SpokaneSpokane Falls Community College School and College Relations/Recruitment Community Support Center Spokane, WA (509) 434-5162 Spokane, WA (509) 533-3042 Office Assistant 2005 Office Assistant 2004—2005 Northwest BeddingEcocycle Composting Spokane, WA (509) 244-3000 Spokane, WA Overlock Sewer / Flanger Office Manager 07/2000—10/2003 06/1998—08/1999 N.W. MicrofilmPrestige Cars Spokane, WA (509) 326-9128 Spokane, WA (509) 467-2804 Secretary / Lab Tech. Office Manager 03/1996—06/1998 01/1996—03/1996 Site Map Site Map - Work Details – Education – Skills – Internship –Work Details Education SkillsInternship Project Samples – Volunteer Work – Letters of RecommendationProject Samples Volunteer Work Letters of Recommendation

5. Work History Details I answered customer questions and handled complaints. I maintained files, keeping them updated and in order. I scheduled deliveries, making sure the driver had the directions to the delivery site and that he was staying on schedule. I processed accounts receivable and accounts payable using QuickBooks. I performed quality control in my production positions. I maintained confidentiality when filming and processing clients’ documents (medical records, legal documents, etc.) I have done data entry using Microsoft programs. I have drafted correspondence. Site Map Site Map - Work History – Education – Skills – Internship –Work History EducationSkillsInternship Project Samples Project Samples – Volunteer Work – Letters of RecommendationVolunteer Work Letters of Recommendation

6. Education Everett High School Everett, WA General Business Everett Community College Everett, WA High School Completion (High School Diploma) Spokane Falls Community College Spokane, WA Office Assistant (Certificate) My college transcript My college transcript Site Map Site Map – Introduction – Work History – Details – Skills – Internship – IntroductionWork History Details SkillsInternship Project Samples Project Samples – Volunteer Work – Letters of RecommendationVolunteer Work Letters of Recommendation

7. Skills Keyboarding (60 wpm) Outlook Excel PowerPoint Access QuickBooks Graphics Presentations Photoshop Microsoft Publisher Multi-line phones Data entry Incoming/outgoing mail Filing Customer service Cash handling Scheduled deliveries Ordered supplies Accounts receivable/payable Site Map Site Map – Introduction – Work History – Details – Education – Internship – IntroductionWork History Details Education Project Samples Project Samples – Volunteer Work – Letters of RecommendationVolunteer Work Letters of Recommendation

8. Internship I completed my Administrative Internship in the Administrative Office Systems Department at Spokane Falls Community College, Winter 2005.Administrative Office Systems Department My advisor was Linda Roth, Department Chair and my supervisor was Lou Dunham, Instructor. This was an opportunity to use the office skills I acquired while attending SFCC. (Reflection of my Internship) Site Map Site Map – Introduction – Work History – Details – Education – Skills – IntroductionWork History Details EducationSkills Project Samples Project Samples – Volunteer Work – Letters of RecommendationVolunteer Work Letters of Recommendation

9. Internship Reflection When I first met with Linda to talk about my internship, I was a little nervous because didn’t know where I would be working. When she said she wanted me to work with her and Lou, I was excited, yet at the same time I was apprehensive. I wasn’t sure if I could do the job to their expectations; I didn’t want to let them down. I wouldn’t trade this experience for anything! They made me feel confident and comfortable in my position. I was able to take the projects they gave me and complete them within the deadlines assigned to each one. There were many days that I felt overwhelmed by the things I needed to do, but I put those feelings aside and focused on the tasks at hand. Doing this internship has given me confidence in myself and made me aware that I can do any job I am given. Site Map Site Map – Introduction – Work History – Details – Education – Skills – IntroductionWork History Details EducationSkills InternshipInternship – Project Samples – Volunteer Work – Letters of RecommendationProject Samples Volunteer Work Letters of Recommendation

10. Project Samples Spokane County Going Home Project PHONE (509) 939-4489 9832 N. Nevada Fax (509) 465-3032 Spokane, WA 99218 Please note: The logo was provided by the organization. Spokane County Going Home Project Percy Watkins Community Advisor 9832 N Nevada Spokane WA 99218 And… this is the letterhead I designed, which they are also using! This is the mailing label I made for the Going Home Project in my Graphics Presentation class. They are being used by the organization. Percy Watkins, Community Advisor Spokane County Going Home Project 9832 N Nevada Spokane W 99218 (509) 939-4489 E-Mail: percyw@giin.org This is the business card I designed for the same organization. Site Map Site Map – Introduction – Work History – Details – Education – Skills – IntroductionWork History Details EducationSkills InternshipInternship – Reflection – Volunteer Work – Letters of RecommendationReflectionVolunteer Work Letters of Recommendation For more samples click here To see remarks regarding my work on these documents see recommendations (Linda Kraus-Perez)

11. Volunteer Work Spokane County Library, Airway Heights Branch –Shelved returned books, assisted patrons, helped with story time, packaged books to return to other branches Airway Heights Community Center, After School Program –Helped with activities for children ages 7 – 12. Assisted Head Start instructor when needed Snohomish County Prosecuting Attorney’s Office, Everett WA –Assisted Secretaries with dockets, files, destruction of files, other miscellaneous office duties Site Map Site Map – Introduction – Work History – Details – Education – Skills – IntroductionWork History Details EducationSkills InternshipInternship – Reflection – Project Samples – Letters of RecommendationReflectionProject Samples Letters of Recommendation

12. Recommendations Letter from Linda Kraus-Perez, Chair, Spokane County Going Home Strategic Planning Committee Recommendation from Lou Dunham, SFCC Instructor Recommendation Sandra Journey, Administrative Assistant, Community Colleges Spokane, School and College Relations/Recruitment Department Letters Site Map Site Map – Introduction – Work History – Details – Education – Skills – IntroductionWork History Details EducationSkills InternshipInternship – Reflection – Project Samples – Volunteer WorkReflectionProject Samples Volunteer Work

13. Kathy Bearce Thank you for viewing my Portfolio. katiedid462003@yahoo.com Site Map