1. Internet Access In Argyll & Bute
Pat McCann
Area Librarian & IT Systems Development Manager
Argyll & Bute Library Service

2. Contents of Presentation
People’s Network in Argyll & Bute
Acceptable Use Policy
Internet Filter
Operational Problems

3. People’s Network Background
NOF Funding
£274,202 (CALL Programme)
£48,605 (Staff ICT Training)
Library Branding
elibraries
LITE
Charging Policy
Charge only for consumables

4. People’s Network Background
Learning Centres (2MB)
Helensburgh (April 02)
Oban (April 02)
Campbeltown (May 02)
Dunoon (July 02)
Rothesay (July 02)
Lochgilphead (Sept. 02)
Information Points (256KB)
Tarbert (August 02)
Cardross (December 02)
Cove (December 02)
Garelochhead (Dec. 02)
Rhu (January 03)
Rosneath (January 03)
Tobermory (January 03)

5. Acceptable Use Policy Users Must Always Read and sign AUP
Adults (age 16+)
Children (age )
Arrange Internet access via library staff
Logout correctly at the end of each session
Treat equipment and other users with respect

6. Acceptable Use Policy Users Must Never
Access, create or transmit offensive material
Transmit illegal material
Disclose their Login ID or Password
Respond to nasty, suggestive or rude s
Read s intended for others
Load personal software on to the PC
Use the system for commercial and political activities or sending chain letters and spreading viruses

7. Acceptable Use Policy Personal Safety
Take care disclosing home address and phone no.
Take care disclosing bank details
Take care making arrangements to meet someone
Avoid staying in chat rooms if they make you feel uncomfortable
Always be yourself
Save unsolicited attachments to file before opening
Offers appearing too good to be true probably are

8. Internet Filter
Internet content security provided by I-Gear (Symantec)
Two levels of filter
Adult (age 18+)
Children (age 17 and under)
Access by Login ID and Password
Two Login IDs and Passwords per PC
ie. one for adults and one for children

9. Internet Filter Filter Restrictions Blocks DDR settings
Subject categories
Unresolved IP addresses
Home directories
File extensions - zip, wav, sit, mpg, mov, moov, hqx, exe
DDR settings
Outgoing threshold = 10 / Incoming threshold = 75
Autolock after 30 blocks in a 10 minute period
Timeout of 20 minutes

10. Operational Problems Problems Resolved
Blocked access to legitimate websites
DDR settings too low
Users logging out incorrectly
Frequent system timeouts

11. Operational Problems Problems Unresolved Access to I-Gear software
Method of logging on users
Network security