1. Ebrahim Mohamed Executive MBA Programme Director & Senior Teaching Fellow Benchmarking Teaching Innovation at Imperial College Business School: with MIT-Sloan and Harvard Business School

2. Strategic Use of Learning Technologies at the Business School Blended Learning Courses The use of blended learning, where students study part of their course online, is increasing at the School. Implementing a blended learning format on our Executive MBA programme allowed us to reach out to students across a wider geographical area. Students are required to participate in online activities before and after their visit to the campus. Online Pre-Study Courses Students on management and finance programmes have varied backgrounds. We use online pre-study courses to ensure all students have the basic knowledge and skills they will require on their programme when they arrive on campus. In-Class Technology We are steadily moving towards the technology enhanced classroom' by adopting technologies such as audience response systems (or 'clickers') and automated lecture capture. For example we use the Echo 360 automated video recording system to record some of our lectures. This has a number of benefits, one of which is that being able to review recordings of lectures can help international students mitigate some of the language difficulties they face. Supplementary Materials We use computer based activities such as simulations and online tests to increase interactivity in our classes. Administration Placing course information and communications into a virtual learning environment streamlines administration and enables students to increase time spent on learning.

3. Learning technology at the Business School How can we teach students when they are not on campus? How can we increase feedback and assessment without increasing the marking burden for teaching staff? How can we add more interactivity to our classes? How can we support students whose first language is not English?

4. Setting the Scene 2001 heralded the start of e-learning development at the business school with an appointment of a learning technologist post and a pilot learning environment project. The pace of growth and innovation since then has been pushing forward the e- learning agenda at Imperial College. Harvard Business School was already an established player in paper based case studies and had some electronic based content MIT announced the OpenCourseWare (OCW) project at the peak of the stock market boom in information and communications technology sector

5. Setting the Scene The benchmarking opportunity arose from a field trip to Cambridge, Massachusetts where we were able to compare and contrast approaches to teaching innovation at MIT-Sloan and Harvard Business School. A key theme that emerged from discussion with both schools is the need to localise learning technology infrastructure (software/hardware/staff) to effectively meet local pedagogic requirements. A clear focus at both schools was the use of learning technology to maximise the scarce resource of faculty time. Roles in the e-learning field at Imperial are generic whereas our field-trip revealed an evolution emphasising specialisation: technical developers, instructional/graphic/interactive designers and writers.

6. Harvard Business School – Strategic Approach Chief Information Officer - CIO gives strategic input on IT issues Pedagogy drives technology Large localized team comprising have a team of 22 Learning technologists (Generalists, interactive designers, video production, graphic designers, writers and instructional designers), 20 AV specialists and around 60 IT support staff. Focus on student engagement

7. Harvard Business School - Environment AV: High specification Each lecture has 3 broadcast quality cameras + dedicated editing suite Inbuilt electronic voting system to facilitate case teaching Refit every 5 years Technicians check equipment at start of every class Cohorts stay in one classroom for all their classes. Lecturers move around.

8. Harvard Business School - Facilitation Aim is to have time efficient engagement with faculty - 'We drive' Faculty assistants work closely with faculty to incorporate e-learning Focus is on recruiting talented staff rather than staff with direct experience e.g., skilled and creative writers Approach is to supplement and adapt centrally provided IT but not rely on it. Harvard uses their own in-house developed VLE (soon to be updated). The course content is mapped closely to the timetable by design. Harvard Business School retains IPR

9. Harvard Business School - Publishing Can build a 10 hour online course in 10 hours of faculty time. Simulations now an integral part of the Harvard teaching method – tentative strategic embrace Some simulations are built using Forio web based simulation building tools. They develop their own and also in collaboration with Forio directly. E-learning project initiation: 1. Lecturer writes a proposal and submits it to a Research committee for approval 2. If approved sent to Education Technology team to develop 3. HSBP can try to make changes based of potential commercial exploitation once published 4. However priority is always for use by the lecturer for the classroom The average simulation costs around $50-100,000 to develop. Everest took 18 months to build

10. MIT - Sloan OpenCourseWare (OCW) heralded as a success and has $4million ongoing funding and expect this to continue by philanthropic donations by alumni Should we open up our e-learning course material to alumni? Approach is to supplement and adapt centrally provided IT services but not rely on it. Centrally provided VLE is adapted and customised at Sloan IP issues are vague

11. Recommendations Approach to IT Infrastructure Harvard/MIT Sloan approach increases ability to innovate and meet student expectations. Organizational Infrastructure Need to create a more formal and richer structure for learning technology team. Executive Responsibility Executive ownership of teaching technologies. Need input at a strategic level. Incorporate AV into teaching technology unit (TTU). Advisory Input Set up external advisory input to TTU. Need to Bring IT Infrastructure to International Business Schools Standard

12. Harvard Business School Lecture Theatre

13. Harvard Video Editing Suite

14. MIT Trading Room

15. Thank You Q&A