1. The ‘Public’ Housing Sector Landlord & Support Services Nick Parker Vestia Community Trust part of The Community Housing Group

2. History of ‘social’ Housing –Philanthropic Movement –Homes for Hero’s –‘mixed’ economy Tenant Involvement Support Services –Local Employment –Worcestershire Family Intervention Project

3. Philanthropic Movement Octavia Hill (1838 – 1912) Provision & Management of housing for working people: – ‘Hands on’ working directly with tenants – meeting housing needs – employment – education

4. Philanthropic Movement Peabody Trust (Victorian banker), Bournville Housing (Industrialist) and many more A good home Healthy Labour Force Communities Quality of life

5. Homes for Hero’s First World War Shock at ‘public health’ Decent homes for returning soldiers Owned by municipal authorities

6. Co-regulation Tenants GovernmentLandlord

7. Tenant Involvement Governance Policies & Procedures Shaping Services Performance & Monitoring Services

8. More than Just Landlord Services

9. Vestia - Training Housing Providers are: –large employers –have a significant supply chain Help tenants into work Vestia Training focus on training young people

10. Families are our tenants Some have multiple and complex problems Service designed around needs of families Asertive help Partnership working Five Partner Housing Providers Children Services West Mercia Police Schools Worcestershire Family Intervention Project

11. WFIP staff many backgrounds Families involved in interviews Person Specification  Good inter-personal skills  assertive  Good all round education Inductions and staff training for remaining skills Staff

12. nick.parker@vestia.org.uk www.vestia.org.uk nick.parker@vestia.org.uk www.vestia.org.uk