1. James Crowley C3 – Crowley Computer Consulting

2. Presentation  Available at www.crowleycomputers.com/ncts.html www.crowleycomputers.com/ncts.html

3. Quiz #1  User  Home  Business user  IT Support

4. Quiz #2  Expertise  Novice  User  Afficianado

5. Quiz #3  Is all your data backed up?  Yes  No  Maybe

6. Quiz #4  How old is your last backup?  Less than a day  A few days  A week  A month  What backup?

7. Who should backup?  Everyone!

8. Corrupt Exchange email database. Example to avoid

9. Accounting files lost from old server needed for tax filing. Example to avoid

10. Salesperson USB key of documents stepped on and broken in half. Example to avoid

11. Several years of deceased husband / father photos. Example to avoid

12. 18 months of lost baby pictures. Example to avoid

13. Excuses for not backing up  Cost  It’s not important.  It’s all in the cloud.

14. Reasons for not backing up  Unimportant to user or company.  Lazy.  Don’t understand.  When am I supposed to rotate media?  Error message? What error message?  Logs? What logs?

15. Requirements  Scheduled  Monitored  Redundant  Breadth – what is getting backed up  Depth – how long it is getting backed up, versions  Off site  Testing

16. Other factors  Cost effective  Automated backups  Requires no user intervention  Ease of monitoring  Levels  Workstation  Workgroup  SMB  Corporate

17. Types of backups  Local  Remote or cloud  Combination

18. Methods  Disk to tape  Disk to disk  removable  external  network  Disk to cloud

19. Selection factors  Capacity  Speed  Backup  Restore  Redundancy

20. Selection factors  Cost  Startup  Software  Hardware  Recurring  Maintenance  Recurring fees

21. RAID  Is RAID a backup?

22. Software  Not all hardware solutions will include software.  Or they may not include adequate software.  Options  Agents  Open File  SQL databases  “Other” operating systems

23. Software  Options  Paid  Included  Open source

24. Accelerating changes  Hard drive prices dropping, tape prices stable  Cloud  Reliability  Cost of bandwidth and ability to backup off peak  Increased trust

25. Backup types

26. Disk to Tape  Advantages  Local  Redundancy  Archiving  Easy off site  Known  Disadvantages  Medium reliability  Speed  Cost

27. Disk to Disk  Advantages  Medium reliability  Speed  Cost  Disadvantages  Off site

28. Disk to Cloud  Advantages  Startup costs  Off site  Disadvantages  Recurring costs  Speed

29. Cloud Backup Options  Many choices  Beware of new companies that may not survive.  Do you need to worry about regulations?  Research, preferably third party.  If it’s a year old, it’s probably wrong. Be sure the review is current.

30. Some Cloud Backup examples  Carbonite  IDrive  Mozy  Norton Online

31. Some summaries and comparisons  http://www.pcmag.com/article2/0,2817,22887 45,00.asp http://www.pcmag.com/article2/0,2817,22887 45,00.asp  http://en.wikipedia.org/wiki/Comparison_of_o nline_backup_services http://en.wikipedia.org/wiki/Comparison_of_o nline_backup_services

32. Limit disadvantages of any single backup system Combination backups

33. D2D2T: Disk to Disk to Tape  Disadvantages  Cost  User intervention

34. D2D2C: Disk to Disk to Cloud  Disadvantages  Costs  Startup  Recurring

35. Some combination options  Buffalo Technolgy TeraStation and LinkStations  Ctera  Iomega iConnect and StorCenter  Qnap Turbo NAS

36. Carbonite Home & Home Office  Single system backups start at $59 per year, unlimited data.  Files are encrypted, then transmitted  Plus adds external hard drive capability, $99  Premium adds Courier Recovery, $149

37. Tray icon and menu

38. InfoCenter

39. Carbonite in Windows Explorer  Folder list  File list

40. Carbonite in context menu

41. Version restore

42. Carbonite Business  Business  $229 per year for unlimited computers, external hard drive and NAS devices  250GB backup  BusinessPremier  $599 per year plus Windows servers  500GB backup  Additional storage  $46 per year for 50GB add on, $89 for 100GB

43. Ctera  On premises appliance  Cloud based storage  All in one solution

44. Costs DeviceCloudPlugC200C400 Cost$199.00$499.00$1499.00 Drive costAdd your own 1TB to 3TB drives! Workstation agents included 102050 Cloud storage 10GB14.9924.9944.99 25GB22.4932.4952.49 50GB34.9944.9964.99 50GB add on25.00 Additional considerations $199.00Server agent for Exchange, SQL Server and Active directory backup.

45. CloudPlug  External USB or eSATA  Capacity depends on attached drive  Recommended for up to 10 users

46. C200  2 bay SATA for up to 6TB internal storage  RAID 0/1  Recommended up to 50 users

47. C400  4 bay SATA for up to 12TB internal storage  RAID 5/6  Recommended up to 100 users

48. C800  8 bay SATA for up to 24TB internal storage  RAID 5/6  Recommended up to 200 users

49. Agent icon and interface

50. Windows Explorer interface

51. Configuration

52. Agents

53. Cloud backup

54. Alerts

55. Snapshot (versions)

56. Other / future considerations  Mobile users  Tablets and cell phones

57. Backup Effectively and Automatically James Crowley C3 – Crowley Computer Consulting www.crowleycomputers.com jim@crowleycomputers.com 315-394-7008 Questions?