1. Library Statistics Database of the National University of La Plata (Argentina): A cooperative experience Lic. Marcela Fushimi Prof. Norma Mangiaterra Lic. Mariana Pichinini A.S. Gustavo Archuby IFLA Satellite Conference: Library Statistics for the 21 st century world – August 18-19, 2008

2. IFLA Conference: Library Statistics 20082 Location of La Plata city

3. IFLA Conference: Library Statistics 20083 The National University of La Plata Founded in 1905 by Dr. Joaquín Victor González Modern concept of university to serve the needs of younger generations Pilars: teaching, research and extension programs Third university in the country, after UBA and UNC Public university Free and open access

4. IFLA Conference: Library Statistics 20084 UNLP: some features 17 Faculties and 5 Secondary and Primary Schools 116 grades and 150 postgraduates courses 130 R&D Institutes, Centers, Labs and Units 90.000 students, 10.000 professors and 2.500 professional, administrative and services staff 280.000 m2 total area Also: Museum of Natural Sciences, Astronomical Observatory, Editorial House, AM-FM Radio, Public Library and Library Network, Institute of Physical Education and Open Sports Center, etc.

5. IFLA Conference: Library Statistics 20085 UNLP libraries 1887 Public Province Library --> 1905 is transfered to UNLP Other libraries were created parallel to the creation of schools and faculties Public library was the head of the system during some time, but political and institutional crisis caused the disaggregation of the system With the advance of the computarisation in the 90's, there were formed the InterLibraries Task Forces (ITF's)‏ By 2001, 3 ITF's were formed: - Portal ROBLE, - Formats/Software - Evaluation of Information Units

6. IFLA Conference: Library Statistics 20086 ROBLE: The Library Network Created in 2001 and formed by: 1 public and central library 16 faculty libraries 5 school libraries Specialiced libraries from R&D Centers, Institutes and Labs + 1.000.000 monographic volumes 19.000 total serials titles (2.000 are current)‏ 35% of total collection is computarized 40% of libraries have library management systems 14.000 m2 total area 250 total staff (about 40% are professional librarians)‏

7. IFLA Conference: Library Statistics 20087 ITF Evaluation of Information Units Goal To develop management indicators applicable to all libraries of the UNLP in order to measure and diagnose them, to facilitate and improve decision making processes Products Statistical Yearbooks of UNLP Libraries Statistical Surveys and Documentation

8. IFLA Conference: Library Statistics 20088 Background of the ITF-EIU 1997First statistical survey (parcial) to know about technical procedures and computarization advance 1999 Primeras Jornadas de Intercambio de Experiencias de las Bibliotecas. Statistical design based on REBIUN, survey and publication of the 1999 Statistical Report 2001 Creation of the ROBLE Network and ITF Evaluation IU 2002 Statistical Survey of data collected during 2001 2003 Publication of the 2001 Statistical Yearbook of UNLP Libraries (24 indicators)‏ 2004 Revision and upgrade of the Statistical Form 2005 Statistical Survey 2004 – Workshop and training of librarians 2006 Publication of the 2004 Statistical Yearbook of UNLP Libraries (32 indicators)‏

9. IFLA Conference: Library Statistics 20089 Problems faced with the surveys  Manual processing of the data was extremely cumbersome and prone to human errors in typing  Two years delay for publication of the Statistical Yearbooks  Data were inaccesible for subsequent studies  Absence of data or indicators from other libraries in our country  Lack of National Standars for University Libraries

10. IFLA Conference: Library Statistics 200810 WEB Aplication Data entry vía WEB Database of UNLP library statistics Automatic calculation of indicators Automatic generation of reports and graphs Distribution and exchange with other libraries Cooperative and interactive work environment

11. IFLA Conference: Library Statistics 200811 Models consulted REBIUN Red de Bibliotecas Universitarias y Científicas (España) http://www.rebiun.orghttp ASIBU (Francia) Annuaire Statistique Interactive des Bibliotheques Universitaires http://www.sup.adc.education.fr/asibu/ http://www.sup.adc.education.fr/asibu/ SCONUL Society of College, National and University Libraries (Reino Unido) http://www.sconul.ac.uk/statistics/http://www.sconul.ac.uk/statistics/

12. IFLA Conference: Library Statistics 200812 Some features Security, group and users administration Online Statistical form and contextual help Error validation Automatic generation of views, reports and Statistical series for all libraries Look and feel like ROBLE Portal Accesibility standards, XHTML and CSS2 Software de base: Linux + Python + Zope + Plone Virtual Work Space

13. IFLA Conference: Library Statistics 200813 Development of the WEB aplication Interdisciplinary Team work: librarians + software developer Technical specifications --> Design and programming --> Data Testing --> Corrections --> Data Loading 2004 y 2001 System was ready to start the Survey 2006 for the end of June 2007 Workshop for training and assistance of librarians during the survey 2006 Data control and correction Design and programming of tables and views with resulting indicators (37)‏ 1.For each library in a year 2.For each library through time 3.For all libraries in a year

14. IFLA Conference: Library Statistics 200814 Structure of the system

15. IFLA Conference: Library Statistics 200815 Selected Indicators 1/2 Percentage of penetration of the library services in the population served Opening hours Available surface per user Space distribution (users, collections, staff)‏ Proportion library / academic unit Users per seats Proportion of collection located in open access Computers per librarian and Internet computers per users Monographic volumes per field, grade, and user Current serials per professor Special materials per user Electronic resources per user Monographic volumes added per user Percentage of computarisation advance Electronic information (website, opac, loan management system)‏

16. IFLA Conference: Library Statistics 200816 Selected Indicators 2/2 Total services use registered by day, hour and user (in house use + loans + information requests + interlibrary lending + user training)‏ Loans and in house use by day Loans and in house use per user Percentage of the total populations reached by user training activities Other services indicators Percentage of librarians from total staff Users by staff Capital expenditure used to the acquisition of bibliography, per user Total capital expenditure available per user Operating expenditure per opening day and hour Operating expenditure per user Operating expenditure per loan Total budget available per user Budget distribution (collection development, equipment, salaries and ordinary expenses)‏ Budget origin (parent institution, external funds)‏ Percentage of the parent institution in relation to the library budget

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26. IFLA Conference: Library Statistics 200826 ROBLE: The Library Network today The 2007 evaluation of the network sumarize the following conclusions: It is urgent to complete the online catalogs of the libraries (only 35% of the collections are registred)‏ The UNLP must discuss and aprove a budget to support library acquisition materials The infraestructure of libraries (buildings and equipment) should be improved and increased Personnel training is needed New and better services are needed (like users training, access to electronic resources, etc.)‏

27. IFLA Conference: Library Statistics 200827 Conclusions This application allowed us to hold and create the UNLP library statistics database We now have a solid base to perform a regular and objective evaluation process, with no extra effort And we have the basis to move on to a better analysis, to combine our indicators with other data to obtain valuable information to “put libraries in the Agenda” There are so many things to improve, but we have learned a lot during this project, specially working together all the libraries in a virtual environment

28. IFLA Conference: Library Statistics 200828 Future lines of work Improvement of the statistical form and the WEB application (tables, graphs)‏ Adaptation to the ISO 2789 Launch of the “Project BDEBUA: Base de datos estadísticos de las Bibliotecas Universitarias Argentinas”, based on the accumulated experience of the UNLP

29. IFLA Conference: Library Statistics 200829 Contacts and further information Thank you very much for your attention! ROBLE Web Portal www.roble.unlp.edu.ar E-mail: mfushimi@fahce.unlp.edu.ar