1. Vertical Communications, Inc1 Wave 3.0 Overview

2. Wave 3.0 Key Features Vertical Communications, Inc2

3. ViewPoint Mobile Features Included Vertical Communications, Inc3

4. Applications Delivered to Mobile Vertical Communications, Inc4

5. Applications Delivered to Mobile Vertical Communications, Inc5 Mobile Agents Can Sign in Using Statuses Can Take & Make Queue Calls Call Control IM conversations Can See Real-Time Queue Statistics Real-Time Call Statuses Listen to Automatic Queue Recordings

6. Wave 3.0 Key Bug Fixes Vertical Communications, Inc6 Live Image Update Viewpoint Reports on 64-Bit Systems TAPI Dialing on 64 Bit Systems Audio recordings are slow. Call Waiting Stat in Queues Shows Negative Number

7. Future Release Roadmap Vertical Communications, Inc7