1. “South Africa Works because of Public Works” Department of Public Works Capacity Buildings – Skills Transfer

2. 2 Values DPW Arup "To be world-class Public Works Department" “South Africa Works because of Public Works" “…serious commitment to a better life for all the country’s citizens…” Open Communication, Integrity, and Decisiveness Teamwork and Collaboration with public and private entities Opportunities Constraints Method

3. 3 Values Arup “We Shape a better World" “Mutual Respect and ethical dealings" Sustainable Design and Development Total Architecture: Multidisciplinary Services Technical Excellence and Quality Research and Innovation

4. 4 Civil and Structural Engineering Transportation Planning, Design H&S/Enviro/Sustainability/ICT, Major and Industrial Projects, Planning and Development, Facades, Management Conculting, Architecture, Interchange Design, etc. Arup Capability Values Opportunities Constraints

5. 5 DPW Capability Values Opportunities Constraints Civil and Structural Engineering Transportation Planning, Design H&S/Enviro, Major Projects, Maintenance, Service Delivery, Custodianship etc.

6. 6 Values Opportunities Constraints DPW DPW Mandate Asset Management Expanded PWProgram – Job Creation Service Delivery Improvement Construction Industry Regulator/Leadership Needs Project Management Capacity Building Quality Management System

7. 7 Values Opportunities Constraints Project Management Capacity Building Quality Management System 1.Procurement Systems 2.Monitoring and Maintenance 3.Project Inception and Planning 4.Project Risk Management 5.Documentation and Records 6.Schedule and Programme 7.Cost Control 8.Quality Control / Assurance 9.Change Control 10.Project Review 11.Health & Safety Management 12.Environmental/Sustainability 1.QMS/ISO9001 Gap Analysis 2.Training, Learning and Development 3.Adapting the Service Delivery Model 4.Writing Operating Procedures 5.Document Management System 6.Quality Management System 7.Risk Management 8.System Improvement Database 9.Internal Auditing 10.Client Satisfaction System 11.Objective Performance Measurement 12.ISO9001 Audit (non certification)

8. 8 Values Opportunities Constraints 1.Procurement Systems 2.Monitoring and Maintenance 3.Project Inception and Planning 4.Project Risk Management 5.Documentation and Records 6.Schedule and Programme 7.Cost Control 8.Quality Control / Assurance 9.Change Control 10.Project Review 11.Health & Safety Management 12.Environmental/Sustainability 1.QMS/ISO9001 Gap Analysis 2.Capacity Building and Training 3.Adapting the Service Delivery Model 4.Writing Operating Procedures 5.Document Management System 6.Quality Management System 7.Risk Management 8.System Improvement Database 9.Internal Auditing 10.Client Satisfaction System 11.Objective Performance Measurement 12.ISO9001 Audit (non certification) Arup

9. 9 Values Opportunities Constraints 1.Zimisele 2.DPW-KZN with CIDB 3.DPSA - Service Delivery Model 4.Batho Pele 5.Other Stakeholders – Public ? 6.Other Consultants – Private ? 7.Internal development of each office 8.Legislative and Judicial changes 9.EPWP – Targets and Labour Intensivity DPW What has been done ? What is happening now ?

10. 10 Values Opportunities Constraints Budget – Availability of Funding High Staff Turnover (Regrettable) DPW Arup Resistance to Change Limited Facilities, Resources, Skills Decision Making Process ICT and Technology Lack of Systematization

11. 11 Values Opportunities Constraints DPW Method Understand what is required Plan and implement with the staff Staff Interaction and integration Agreed achievable milestones Develop systems together Document System and Procedures Training and Skills Transfer Monitor and Support Handover Functional systems with well trained system operators and users, administrators and managers! Minimize Arup Fee Staff Workshop and Awareness Streamline Processes Define Responsibilities and Authorities Arup Meetings and Sharing Information

12. 12 Contact Walied Jassat Combined Systems Manager | Arup South Africa Arup No 10 High Street, Melrose Arch, Johannesburg Postnet Suite No 93, Private Bag X1, Melrose Arch, 2076, South Africa t +27 11 218 7600 direct. 011 218 7643 ext. 66343 f +27 87 741 2201 m +27 71 604 2089 www.arup.com Shupikai Chihuri Associate | Arup Major Projects Arup No 10 High Street, Melrose Arch, Johannesburg Postnet Suite No 93, Private Bag X1, Melrose Arch, 2076, South Africa t +27 11 218 7600 d +27 11 218 7653 f +27 11 218 7601 m +27 82 558 9022 www.arup.com