1. Production, productivity and Recognition S.Ramesh, EDS, TPR

2. Requirements For Today’s Managers In alignment (to be on the team) Thinking out the box (be creative) Empowering employees Maintaining core competencies Managing change

3. Requirements For Today’s Employees (1 of 2) Flexibility - accept change readily Clock speed - move faster, think faster Accept ambiguity & uncertainty Stay current - commit to life-long learning Contribute - add more value than you take

4. Requirements For Today’s Employees (2 of 2) Manage yourself - fixer not finger pointer Don’t get a job, make a job

5. Job Design Techniques for Improving Productivity Job simplification Job rotation Job enlargement Job enrichment Job sharing

6. Teams and Productivity Content (goals and outcomes) and process (how the team accomplishes tasks) - productive teams pay attention to both. Cohesion - Team must be cohesive but must not want agreement more than accuracy (or quality of outcome).

7. Undercurrents in Team Dynamics (Continued) Relationships between team members Effects on rank and positions Friendship and formality Openness Personality preferences

8. Employee Involvement Employee involvement means allowing employees to participate in work-related decisions and improvement activities that affect them. This doesn’t mean anarchy, but it means that management shares its responsibilities in decision-making with employees.

9. What Are the Potential Benefits of Employee Involvement?

10. Benefits of Employee Involvement Increases trust and commitment. Improves employee communications and attitudes. Involved employees are more likely to generate new ideas and achieve a higher quality of work life Reduce the workload of managers

11. Levels of Employee Involvement Information sharing Dialogue Individual problem solving Intra-group problem solving Inter-group problem solving Focused problem solving Limited self- direction Total self-direction

12. Approaches to Involving Employees Commitment from management Must be long-term, ongoing attempts Communications efforts feedback “bottom-up” communications employee surveys and suggestion systems Training and education

13. Conclusions Productivity improvement (PI) is critical to every organization for survival Every employee should have basic knowledge and skills to contribute to PI Organizations need to have clear PI strategies Successful PI does not ensure long-term profitability nor competitiveness