1. Motivating People to Change John Robinson

2. Motivating People to Change Credentials to speak - from William Booth to Hartlepool via 3 generations of trying to change people’s behaviour The Hartlepool Context Why we need to look at the things we do What are the cases we remember most? Roseanne Seb Green

3. Motivating People to Change Vulnerability tool kit Risky Behaviour tool kit Think Family Toolkit My Family Tool Kit

4. Motivating People to Change What do families say? –“I don’t understand what they (workers) want” –“Too many people are involved” –“People say different things” –“Small things (targets) make it easier to change” –“Why cant we have one person throughout?” –“Workers don’t have time for me” –“My family is not 9-5”

5. Motivating People to Change Values Customer Service – A whole systems approach Respect goes two ways Difference in language and understanding Coach and Prod Enjoy and believe

6. Motivating People to Change Families as partners Assessment from a family perspective Clear shared analysis Agreed Goals Robust planning Solution focussed Shared monitoring

7. Motivating People to Change Managing Risk Providing support Rewarding signs of progress Changing a state of mind Being clear about sanctions and boundaries Understanding the nature of power Meetings

8. Motivating People to Change Diamond 9 Priorities in motivating people to change.

9. Motivating People to Change Use the Team around the child model Identify those cases that need an intervention that you are skilled to do Commit to doing it Enjoy it!!! Make a difference, motivate people to change.