1. Division of Child Support Services

2. Enforcement Intake Court Order Establishment Financial
Division of Child Support Services Workflow
Intake
Applications
Walk-ins
Mail
CSP/On-line
IV-A Referrals
Foster Care Referrals
Locate
Automated Interfaces and Manual Searches are performed to locate Non-Custodial Parents
Paternity
Establishment
DNA Paternity Test
Court Order Establishment
Financial Support
Medical Support
* Process service (Sherriff or private process server)
Financial
Centralized Payment Processing by the Family Support Registry (FSR)
Enforcement
Administrative and Judicial Actions are taken to collect delinquent payments (drivers license suspension, passport denial, tax intercept, lottery winning intercept, tag lien) etc.
Review & Modification
Administrative and/or Judicial Review of court orders that are 36 months old or older for possible modification of support amount.

3. Enforcement Intake Court Order Establishment Financial
Division of Child Support Services Workflow
Intake
Applications
Walk-ins
Mail
CSP/On-line
IV-A Referrals
Foster Care Referrals
Locate
Automated Interfaces and Manual Searches are performed to locate Non-Custodial Parents
Paternity
Establishment
DNA Paternity Test
Court Order Establishment
Financial Support
Medical Support
* Process service (Sherriff or private process server)
Financial
Centralized Payment Processing by the Family Support Registry (FSR)
Enforcement
Administrative and Judicial Actions are taken to collect delinquent payments (drivers license suspension, passport denial, tax intercept, lottery winning intercept, tag lien) etc.
Review & Modification
Administrative and/or Judicial Review of court orders that are 36 months old or older for possible modification of support amount.

4. Division of Child Support Services Court Order Establishment
Court Order Establishment can be done by Judicial or Administrative Process during
official Court Hearings or by Local Office Appointment, if consent:
DCSS must establish an order of financial/medical support or complete service of process
necessary to establish an order:
Within 90 calendar days of locating the NCP, -or-
Document unsuccessful service process attempts if there has been diligent efforts
made
Expedited Process – Success per Federal Timeframes as deemed from date of service
process to final disposition are:
75 % within 6 months, and
90% within 12 months
Long-Arm Jurisdiction – All of the above applies, with exception of disposition timeframe,
which is: 12 months
A core service in the Support/Order establishment process is to establish paternity for
all children who are born out of wedlock.

5. Division of Child Support Services Court Order Establishment
Paternity Establishment:
Paternity Establishment is included in the timeframes noted above for Financial/Medical
Support Order Establishment and must be resolved as follows:
Upon non face-to-face request from the NCP, DNA Testing should scheduled within 5
days. NCP must sign a Paternity Stipulation before testing is done.
Upon face-to-face request from the NCP, DNA Testing should be performed on-site either
by vendor if currently present on site or by trained local staff. NCP must sign a Paternity
Stipulation before testing is done.
Each child support office has staff that are trained to conduct DNA testing.
DCSS established a successful partnership with the Georgia Department of Corrections
for a Prison Paternity Project.
678 out of 874 children had paternity resolved via this project in FY10
90% of inmates voluntarily cooperated
17-20% are excluded as the father
DCSS in cooperation with the Vital Records and Georgia birthing hospitals created a
highly successful hospital-based voluntary paternity and legitimation acknowledgment
(PA) program.
43,158 children had paternity established via the PA program in FY10
Approximately 95% or 41,000 were legitimated through the PA program