1. The National Center for Victims of Crime is pleased to provide the slides used in our October 22, 2014 Webinar, “When the Fraud is Stamped: Prevention, Enforcement, and Recovery for Victims of Mail and Lottery Fraud.” Please be advised that these materials are provided through the generosity of our presenter faculty. All copyright laws apply to the proper use and crediting of these materials.

2. Mass Marketing Fraud Recovery Webinar National Center for Victims of Crime FINRA Investor Education Foundation

3. FINRA & FINRA Foundation Financial Industry Regulatory Authority (FINRA) ► Independent, non-governmental regulator for all securities firms doing business with the public in the U.S. ► Protects investors and maintains market integrity in a public-private partnership with the SEC ► Created through consolidation of NASD and NYSE Regulation ► Regulation, enforcement, education FINRA Investor Education Foundation ► Awards grants and manages targeted projects focused on investor education and protection

4. National Center for Victims of Crime ► Mission: Forge a national commitment to help victims of crime rebuild their lives. ► Dedicated to serving individuals, families, and communities harmed by crime. ► Through collaboration with local, state, and federal partners, the National Center: ─Advocates for Stronger Rights, Protections, and Services for Crime Victims ─Provides Education, Training, and Evaluation ─Serves as a Trusted Source of Current Information on Victims' Issues

5. Financial Crime Resource Center ► Affiliate of the National Center for Victims of Crime ► Mission: Help victims of financial crime recover their assets, and recover control of their lives ► Partner with organizations around the U.S. who work with victims of fraud, identity theft and other financial crimes to ensure that victims have access to the best possible recovery ► Advocate for fair compensation and restitution for all crime victims

6. THE ROLE OF U.S. POSTAL INSPECTORS IN COMBATTING FOREIGN LOTTERY FRAUD

7. There are strong indications the order of magnitude of global mass marketing fraud losses is in the tens of billions of dollars Mass Marketing Fraud 2010 Threat Assessment FIGHTING LOTTERY FRAUD SCOPE OF MASS MARKETING SCHEMES

8. 8 “We have a massive, massive problem and everyone knows it” –C. Steven Baker, Midwest Regional director, FTC FIGHTING LOTTERY FRAUD LOTTERY AND SWEEPSTAKES SCAMS

9. 9 FIGHTING LOTTERY FRAUD FOREIGN LOTTERIES

10. FIGHTING LOTTERY FRAUD ‘YOU’VE WON!’

11. 11 FIGHTING LOTTERY FRAUD PHONE NUMBERS OF EASY TARGETS LAW ENFORCEMENT SENSITIVE (S/UC)

12. 12 FIGHTING LOTTERY FRAUD PILES AND PILES

13. 13 FIGHTING LOTTERY FRAUD TACTICS USED BY SCAMMERS

14. “My father, age 85, spent over $10,000 on the scams. He had a garage full of unopened boxes, closets and drawers. He stopped buying food and paying bills. When the family took over, we couldn’t believe it.” 14 FIGHTING LOTTERY FRAUD ‘WE COULDN’T BELIEVE IT!’

15. False Interest / Friendship TACTICS USED BY SCAMMERS

16. Intimidation TACTICS USED BY SCAMMERS

17. In the last-dollar crime, the scammer does not stop until the victim has sent him their last dollar. Unable to pay bills, these victims are often devastated. FIGHTING LOTTERY FRAUD VICTIM IS LEFT PENNILESS

18. Why are they targeted? Why are they duped? FIGHTING LOTTERY FRAUD PREYING ON THE ELDERLY

19. One Time Interventions Don’t Work FIGHTING LOTTERY FRAUD BREAKING THE CYCLE

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23. Collaboration with Jamaican Constabulary and other international authorities Collaboration with other federal agencies Collaboration with Local Law Enforcement FIGHTING LOTTERY FRAUD RELYING ON PARTNERSHIPS

24. Working with Customs and Border Patrol officers and ICE agents, Postal Inspectors support efforts to identify and stop victims’ cash payment packages before the packages leave the United States. FIGHTING LOTTERY FRAUD VICTIMS’ FUNDS RECOVERED

25. Victims should notify banks, credit reporting agencies, and any wire transfer services they’ve done business with. WESTERN UNION FRAUD HOTLINE: 800-448-1492 MONEY GRAM (CUSTOMER SERVICE): 800-666-3947 GREENDOT FRAUD HOTLINE: 866-795-7597 FIGHTING LOTTERY FRAUD RESPONDING TO VICTIMS

26. FAX police reports to: 312-669-5651 To report a crime committed through the mail, call our complaint center at: 877-876-2455 and follow the prompts for reporting mail fraud FIGHTING LOTTERY FRAUD CONTACT POSTAL INSPECTORS

27. NAME Clayton Gerber TITLE Postal Inspector/Team Leader AGENCY US Postal Inspection Service Email :CEGerber@uspis.gov postalinspectors.uspis.gov