1. ISO 9001:2008 certified “ Education makes people easy to lead, but difficult to drive; easy to govern, but impossible to enslave.” Lord Brougham, House of Commons, Jan 29, 1828

2. ISO 9001:2008 certified The Fundamentals Training Centre Certified by BEE Verification CC BBBEE Status Level 3 Fully accredited by the ETDP SETA (Accreditation number ETDP10163) CELEBRATE LEARNING! www.onlineftc.com Fully accredited by the ETDP SETA (Accreditation number: ETDP10163) Certified by the International Organisation for Standardisation ISO 9001: 2008 Certified by BEE Empowered Rating Agency BBBEE Status Level 3

3. ISO 9001:2008 certified The Fundamentals Training Centre (FTC) has been delivering, leadership and management training programmes for over 7 years to corporates, government and communities, both locally and internationally…

4. ISO 9001:2008 certified … by providing quality, needs-based training interventions that is designed to cater for the specific requirements of the client.

5. ISO 9001:2008 certified OUR VISION An internationally acclaimed leadership and management training provider.

6. ISO 9001:2008 certified OUR MISSION We consistently provide quality needs-based learning programmes that are geared towards helping participants achieve their professional and career goals.

7. ISO 9001:2008 certified The way we structure and deliver our courses The programmes we are able to offer Our accreditation status Our people Our systems and facilities Our networks Our Customers

8. ISO 9001:2008 certified ETDP SETA Fully accredited by the ETDP SETA (Accreditation number ETDP10163)

9. ISO 9001:2008 certified ETDP SETA ISO 9001:2008 Certified by the International Organisation for Standardisation ISO 9001:2008

10. ISO 9001:2008 certified ETDP SETA ISO 9001:2008 BBBEE CERTIFICATE Certified by BEE Empowered Rating Agency BBBEE Status Level 3

11. ISO 9001:2008 certified Adult Learning Institutions Financial Management Institutions Financial Companies International Oil Companies Local, Provincial and National Government Agencies Universities (Higher Education Inst.) Medical and Hospital Services Non- governmental Organisations Not for Profit Organisations Research Institutions Safety Associations Sector Education Training Authorities (SETAs)

12. ISO 9001:2008 certified

13. All our courses are customised to meet the client’s needs, timeframes and budget. We produce our own material or source reputable materials on the open market. We are able to provide on and off-site training.

14. ISO 9001:2008 certified Leadership and Management ISO Management Business Administration Human Resource Management Financial Management Customer Relationship Management Business Communication Peer Relationship Management Train the Trainer Personal Growth Development Community Development

15. ISO 9001:2008 certified These courses address the day to day challenges that managers face in implementing the latest ideas and theories in the workplace Courses offered include: Leadership and Management; Leadership and Management in the African Context; Leadership and Management for Business Performance

16. ISO 9001:2008 certified

17. Our Business Communication courses are especially designed for people who need to improve the range of English language techniques used by those in leadership and management positions Courses offered include: Speaking with Confidence, Professional Writing Skills, Reading for Enrichment, Integrated Communication, Language in Leadership and Management.

18. ISO 9001:2008 certified

19. These courses are based on the premise that building and maintaining relationships are essential to the successful functioning of a business. Courses offered include: Conflict Management; Time and Stress Management; Negotiation Skills; Groups and Multi- functional Teams; Team Building, and Emotional Intelligence

20. ISO 9001:2008 certified

21. FTC offers a Higher Education and Training Certificate in Development Practice for aspirant Community Development Practitioners and youth. Courses offered include: Establish a Resource Project; Understanding HIV/ Aids; Planning Advocacy Campaigns and Workshops; Facilitation of Learning Programmes

22. ISO 9001:2008 certified

23. Some of our Graduates in 2012

24. ISO 9001:2008 certified All trainers undergo regular monitoring and evaluation to meet our stringent performance standards. We have access to more than 500 highly qualified trainers who are specialists in a wide range of fields and are drawn from all sectors: business, academic, government and developmental organisations.

25. ISO 9001:2008 certified

29. Visit www.onlineftc.com for more information

30. ISO 9001:2008 certified The Fundamentals Training Centre CELEBRATE LEARNING! www.onlineftc.com Address:17 Garlandale Crescent Garlandale, Cape Town, 7764 PO Box 20, Rondebosch, 7701 Tel:++27 (0)21 696 5003 Fax:++27 (0)21 696 5002 Email: info@onlineftc.cominfo@onlineftc.com Website: www.onlineftc.comwww.onlineftc.com