1. Submitted by Distribution Company Process Flow Diagram
RXQ Customer Drop
Submitted by Distribution Company Process Flow Diagram
Document 06-5J
Customer
Supplier required
to send Drop
Confirmation
to Distribution
Company
Supplier receives
Drop
Request
Account identity confirmed (??)
Yes No 1 No
Yes
Supplier
sends Drop
Confirmation to
Distribution Company
Supplier sends Drop
Rejection to
Distribution Company
(??) (??) (??)
Supplier
Distribution Company receives
Drop Rejection
Distribution Company
receives Drop
Confirmation
Distribution Company
sends Drop
Request
to Supplier 2
Distribution Company

2. Submitted by Distribution Company Process Flow Diagram
RXQ Customer Drop
Submitted by Distribution Company Process Flow Diagram
Document 06-5J
No further
action required
No further
action required No No
Customer receives
drop confirmation letter(s)
Customer permitted to Rescind Drop
(??)
Yes
Customer wants to Rescind Drop
Yes 3
Customer
Supplier
required to send drop confirmation letter to Customer
(??)
No further
action required
Supplier sends drop confirmation letter to Customer No
Yes 1
Distribution Company
sends drop
confirmation letter
to Customer
(??)
Yes
Distribution Company required to send Drop confirmation letter to Customer
(??) 2 No
No further
action required
Distribution Company
Revised 8/212006

3. Submitted by Distribution Company Process Flow Diagram
RXQ Customer Drop
Submitted by Distribution Company Process Flow Diagram
Document 06-5J
Customer notifies
Distribution Company to rescind Pending Drop and maintain the relationship with this Supplier
(??)
Distribution Company 4
Customer
contacts Supplier or Distribution Company
to rescind Drop 3
Customer notifies the
Supplier to rescind Pending Drop
(??)
Supplier
Customer
Supplier
sends Reinstatement Request to Distribution
Company
Supplier receives Reinstatement Rejection
Supplier
receives Reinstatement
Confirmation
Supplier
Distribution Company
receives
Reinstatement Request
Distribution
Company sends Reinstatement Rejection to Supplier
Account
identity confirmed (??) No
Yes
Distribution Company
processes
Reinstatement Request
and sends Reinstatement
Confirmation to Supplier
Distribution Company

4. Submitted by Distribution Company Process Flow Diagram
RXQ Customer Drop
Submitted by Distribution Company Process Flow Diagram
Document 06-5J 4
Customer
Supplier required
to send Reinstatement Confirmation
to Distribution
Company
Account
identity confirmed (??)
Supplier receives
Reinstatement Request
Yes No
No further
action required No
Yes
Supplier
sends Reinstatement
Rejection to Distribution
Company
Supplier sends Reinstatement
Confirmation
to Distribution Company
Supplier
Distribution Company
processes the Customer’s
Rescission request
(??)
Distribution Company
sends Reinstatement
Request to Supplier
(??)
Distribution Company receives Reinstatement Rejection
Distribution Company
receives Reinstatement
Confirmation
Distribution Company