2. Y2K Response New Challenges The traditional response to disasters is based on the ability to move resources from an unaffected area to the area of impact. Short term - resources and people, long term - financial

3. Y2K EM Response New Challenges Y2K response, everyone is potentially affected at the same time in each time zone Response is dependent on critical infrastructure

4. Critical Infrastructures President's commission on critical infrastructure protection Critical infrastructures are systems whose incapacity or destruction would have a debilitating impact on the citizens of Florida.

5. Critical Infrastructures Telecommunications * Electric power * Emergency services* Banking and finance

6. Critical Infrastructures Transportation Gas and oil Water supply systems Government services

7. Consequence Response Public panic and social order??? Y2K impacts on critical infrastructures –Outages –Shortages –Reductions in service –Higher cost

8. Impacts of Y2K by Sector What are the likely impacts of Y2K On a scale of 1 (no impact) - 6 (outages) Concerns about other sector impacts

9. Exercise Scenario December 31, 1999 11:59 p.m. Weather? Events leading up to Y2K Public Confidence State EOC at a Level 2 Activation

11. The following slides do not represent real events and are for exercise purposes only. Failures or impacts of Y2K presented here do not reflect current industry efforts to mitigate Y2K disruptions.

12. Exercise Coordinator presents slides of possible outcomes Each participant representing a community (city/county) rolls the dice to determine the impact of Y2K by Infrastructure/event. Participants determine the accumulative effects on their community of Y2K related impacts. Participants will then identified if the event could be managed with available resources or would mutual aid and/or request for state assistance be required.

13. Public Confidence Issues 1 - Public Confidence is High - No issues 2 - Public begins hoarding cash 3 - Spot gas shortages due to lack of confidence in Y2K preparedness 4 - Spot food/water shortages due to lack of confidence in Y2K preparedness 5 - Any two of the above (2, 3 OR 4) 6 - All of the above (2, 3, & 4)

14. Electrical Power Part 1 1 - No impact 2 - Brown outs, less than 25% of county/city wide customer base 3 - Power outages, less than 25% of base 4 - Power outages, less that 50% of base 5 - Power outages, greater than 50% of base 6- County/city wide power outage

15. Electrical Power Part 2 1 - Outage less than 1 hour 2 - Outage 1 to 2 hours 3 - Outage 2 - 4 hours 4 - Outage 4 to 8 hours 5 - Outage 8 to 24 hours 6 - Outage greater than 24 hours

16. Cellular Phone Service 1 - No impact 2 - No Roaming 3 - No long distance access 4 - Local service only, busy signal less than 25% of attempts 5 - Local service only, busy signal greater than 50% of attempts 6 - No service

17. Phone Service 1 - No impact 2 - No International access 3 - No long distance access 4 - Local service only, busy signal less than 25% of attempts 5 - Local service only, busy signal greater than 50% of attempts 6 - No service

18. Internet Access 1 - No impact 2 - E-mail server fails 3 - Slow access due to reduce capacity 4 - local internet service provider fails 5 - regional internet hub fails, backup hub overloaded 6 - total internet access failure

19. Major Hospital 1- No impact 2 - Hospital PBX Fails 3 - Hospital HVAC System Control’s Fail 4 - Patient Record Management System Fails 5 - 2 & 4 6 - 2 & 3 & 4

20. County 911 System 1- No impact 2 - No impact 3 - No impact 4 - ALI Fails on E-911 Systems 5 - ALI/ANI Failure on E-911 Systems 6 - 911 rings busy on both basic and E-911 systems ALI - Automatic Location Indicator ANI - Automatic number Indicator

21. Emergency Services Radio 1 - no impact 2 - no impact 3 - Mobile Data Terminals in failure 4 - Remote Receiver sites in failure 5 - Remote Transmitter sites in failure 6 - Total System Failure