1. United We Ride

2. the vision is… whether it’s a trip to work, the doctor, shopping, or a place of worship, it should be as easy as picking up the phone and making one call.

3. United We Ride is an initiative of the Federal Interagency Coordinating Council on Access and Mobility (CCAM) working to promote the goal of coordinated human service transportation

4. United We Ride Human service transportation addresses the mobility needs of all individuals with disabilities, persons with low incomes, seniors, and youths. is an initiative of the Federal Interagency Coordinating Council on Access and Mobility (CCAM) working to promote the goal of coordinated human service transportation

5. United We Ride Coordinated transportation ensures access to healthcare, education, recreation, employment, and other life sustaining activities. Human service transportation addresses the mobility needs of all individuals with disabilities, persons with low incomes, seniors, and youths. is an initiative of the Federal Interagency Coordinating Council on Access and Mobility (CCAM) working to promote the goal of coordinated human service transportation

6. The vision is a simple one

7. It sets a benchmark on the horizon The vision is a simple one

8. and gives everybody a clear goal. It puts a benchmark on the horizon The vision is a simple one

9. Everyone moving in the same direction toward the same goal is key.

10. A Simple Idea 1 The goal of making One Call for a ride accomplishes many things

11. A Simple Idea 1 It puts customers first

12. A Simple Idea 1 Putting customers first requires increased coordination among human service transportation providers.

13. Making It Happen This presentation summarizes the One Call vision And outlines strategies for making the vision happen

14. Making It Happen SparkplugsLeadership is needed

15. Making It Happen TeamworkEssence of coordination SparkplugsLeadership is needed

16. Making It Happen Common InterestsFind common ground TeamworkEssence of coordination SparkplugsLeadership is needed

17. Making It Happen Evolving TechnologyTechnology creates opportunities Common InterestsFind common ground TeamworkEssence of coordination SparkplugsLeadership is needed

18. Making It Happen Successful ModelsModels provide guidance Common InterestsFind common ground TeamworkEssence of coordination Evolving TechnologyTechnology creates opportunities SparkplugsLeadership is needed

19. Sparkplugs Leaders spark change

20. Sparkplugs Leaders are like sparkplugs in engines

21. Sparkplugs Leaders are like sparkplugs in engines

22. Sparkplugs Leaders create power Leaders are like sparkplugs in engines

23. Teamwork

24. Success comes with working as a team

25. Teamwork Success comes with working as a team

26. Teamwork economizing on existing resources by sharing assets and reducing redundancy

27. Teamwork pursuing joint funding opportunities, and raising customer and public awareness of service availability economizing on existing resources by sharing assets and reducing redundancy

28. Teamwork promoting acceptance of the changes that are usually associated with coordination proposals. economizing on existing resources by sharing assets and reducing redundancy pursuing joint funding opportunities, and raising customer and public awareness of service availability

29. Common Interests Each community is unique

30. Common Interests and has differences and shared interests. Each community is unique

31. Framework for Action Framework for Action is a self- assessment tool

32. Framework for Action Helps communities and states unify human service transportation Framework for Action is a self- assessment tool

33. Framework for Action Framework process focuses on common interests

34. Framework for Action Process produces coordination plan Framework process focuses on common interests

35. Framework for Action Plan may be required to receive certain federal $ Framework process focuses on common interests Process produces coordination plan

36. Framework for Action The Framework for Action may obtained by calling 1(800) 527-8279 or from the United We Ride website: www.unitedweride.gov

37. Evolving Technology New technologies make One Call vision a possibility. Advances in ITS enable better coordination between customer and provider

38. Evolving Technology Mobility Services for All Americans (MSAA) strives to improve service through technology, and funds testing of new technologies

39. Evolving Technology MSAA applies ITS to advance human service transportation delivery. United We Ride and MSAA work together to provide simple, unified, customer- based travel services

40. Successful Models Provide Guidance

41. Successful Models Lead Agency Model One Organization serves as responsible party

42. Successful Models Brokerage ModelA fee from human Service agencies given For arranging rides Lead Agency Model One Organization serves as responsible party

43. Successful Models Administrative Agency Model Public agency takes Responsibility for coordination Brokerage ModelA fee from human Service agencies given For arranging rides Lead Agency Model One Organization serves as responsible party

44. For More Information United We Ride website offers one stop shopping for information

45. For More Information United We Ride website offers broad range of information including reports

46. For More Information United We Ride website offers links to other agencies and organizations

47. For More Information For more information, call 1(800) 527-8279 or visit United We Ride’s website at: www.unitedweride.gov

48. United We Ride believes it should be easy for all Americans to arrange for a ride. As easy as making one call.