1. SMILE – home of: A collaborative approach in awareness raising François Thill Brussels, 12th June 2012

2. AGENDA Starting the wrong way Improving Closing the loop

3. In 2003, launch of www.cases.lu focussed on technical security aspects in layman language.www.cases.lu not technical enough for specialised press too technical for our main target groups Nevertheless : we offered an online helpline it is still successful to date Starting the wrong way Target oriented Focussed on real needs

4. In 2004, courses were provided to pupils aged 13 on an ad-hoc basis : teachings still rather technical only a few behavioural aspects taken into account children were already over-age Nevertheless : teachings included risk assessment (impact, threat, vulnerability) contacts with children enabled to hear real-life stories Improving Target oriented Focussed on real needs

5. In 2006, first information security policy for SMEs published : paper based - static (no ISMS) mostly focussed on organisational aspects Nevertheless : focussing on risk assessment and risk treatment (impact, threat, vulnerability) addressing organisational aspects Improving Security methodologies need to become less discriminatory

6. In 2006, courses for pupils aged 13 became compulsory children are over-aged Nevertheless : teachings are focussed on their needs pool of real-life stories class per class teachings “Facebook” and “Chat-roulette” at its roots Improving Lack of computer knowledge Children refrain from speaking to adults because of double victimisation

7. Since 2007 : communication to the press weekly newspaper articles weekly radio shows specialised press feeds Because we know the story behind the scene people’s interests people’s fears and how to address them In the press People are interested in getting solutions for THEIR problems They do not want to get scared Security is a cultural challenge

8. In 2007 : first “lessons learnt” from teaching the children. The report summarizes problems encountered and solutions found. Children are lacking computer skills are left to themselves surf freely on the Internet Nevertheless : Ministry of Family joined the team Ombudswoman for the children’s rights reacted on the report with recommendations to the parliament Enlarging the team Lack of computer instructions Parents have a wrong perception of impacts Children refrain from speaking to adults because of double victimisation

9. In 2007, a first tool was created by a private company, enabling to : manage security services for SME including a firewall segregates the networks runs anti-virus including an Internet filter Because people want to protect their assets Technology at last SMEs also need tools Tools are often discriminatory in terms of costs and complexity Security is a behavioural, organisational and technological matter

10. In 2009-2010, first large-scale campaign Partners : 12 Impact on population : 4-5 % In 2010-2011, a second campaign Partners : 30 Impact on population : 15-17% 2011-2012, a third campaign about 50 partners – reached about 18% 2012-2013 campaign is in preparation Partners : > 50 Because we are not the focus of the campaign partners benefit from the initiative security is not the most important thing in life Large scale campaigns OCDE : “Culture of security” Let others spread your message

11. In 2009, the first schoolbook published. Since then, we reached nearly 100% of all pupils aged 13 nearly 25% of pupils aged 9 – 12 Our knowledge benefits from : testimonials, real-life examples top ten problems feedback from teachers, parents and children Schools OCDE: “Culture of security” On the field experience

12. Since 2009, 15% of government staff sensitized Our knowledge benefits from : testimonials, real-life examples top ten problems feedback Government OCDE “ Culture of security”

13. Outlook OCDE : “Culture of security” Reduce the digital divide in security BEE-SECURE compulsory for teachers compulsory for pupils aged 9, 12, 16 enlargement of campaigns

14. Outlook Reduce the digital divide in security Reduce complexity of methodologies Reduce solutions’ costs CASES Include lessons learnt from BEE-SECURE into the behavioural, organisational and technological layers of experise Produce less discriminatory methodologies Provide risk assessment platform for all through a dynamic risk assessment, including metrics from CERT Foster product and services

15. Outlook Provide relevant information Create networks CIRCL Security dash board BGB ranking passive DNS information exchange Improve readiness Provide metrics for risk assessments

16. Why act as if you were still alone?

17. Together, let’s aim for cybersecurity!

18. Thank you francois.thill@eco.public.lu SMILE – home of: