1. e-Skills Fostering Competitiveness, Growth and Jobs

2. e-Skills: Definitions ICT Practitioner skills Capabilities required for researching, developing, designing, strategic planning, managing, producing, consulting, marketing, selling, integrating, installing, administering, maintaining, supporting and servicing ICT systems ICT User skills Capabilities required for the effective application of ICT systems and devices by the individual. At the general level, they cover “digital literacy” which relates to the confident and critical use of ICT for work, leisure, learning and communication. In the workforce, ICT users apply systems as tools in support of their own work. ICT user skills cover the use of common software tools and of specialised tools supporting business functions within industry. e-Business skills (also called e-Leadership skills) Capabilities needed to exploit opportunities provided by ICT, notably the Internet, to ensure more efficient and effective performance of different types of organisations; to explore possibilities for new ways of conducting business/administrative and organisational processes and/or to establish new businesses

3. A Broad Set of Skills Successful innovation with ICT also requires: cross-disciplinary, cognitive and problem-solving skills understanding of the fundamentals of business communication skills competence in foreign languages These skills should be provided in a lifelong learning context and in the wider context of a core set of competences equipping all citizens for a knowledge-based society

4. The e-Skills Pyramid e-Business skills ICT practitioner skills ICT user skills digital literacy ICT practitioner skills: these are the capabilities required for researching, developing, designing, strategic planning, managing, producing, consulting, marketing, selling, integrating, installing, administering, maintaining, supporting and servicing ICT systems. ICT user skills: these represent the capabilities required for the effective application of ICT systems and devices by the individual. ICT users apply systems as tools in support of their own work. User skills cover the use of common software tools and of specialised tools supporting business functions within industry. At the general level, they cover "digital literacy". e-Business skills (also called e-leadership skills): these correspond to the capabilities needed to exploit opportunities provided by ICT, notably the Internet; to ensure more efficient and effective performance of different types of organisations; to explore possibilities for new ways of conducting business/administrative and organisational processes; and/or to establish new businesses.

5. Europe’s Pyramid Ratings

6. ICT Practitioners in Europe Overall trend: steady growth in numbers More than 4 million ICT practitioners* in Europe From 2.73 million in 2000 to 4.14 million in 2010 Number has doubled since 1995 Majority of ICT practitioners (54.5%) are working in ICT user industries 45.5% are working in the ICT sector ‘Inflows’ = down (e.g. computer science graduates) ‘Outflows’ = up (e.g. retirements) * ISCO213 computer professionals and ISCO312 computer associate professionals

7. ICT Workforce Development (EU12 and EU15) 1995-2008

8. ICT Workforce EU27: 2000-2010

9. Decline of Supply

10. Forecasts: Excess Demand Sources: Foresight Report for the European Commission: "Anticipating the Development of the Supply and Demand of e-Skills in Europe 2010-2015“ (empirica and IDC, November 2009) and IDC White Paper "Post Crisis: e-Skills Are Needed to Drive Europe's Innovation Society", November 2009

11. Communication on e-Skills Adopted by the European Commission on 7 September 2007 The Communication on “e-Skills for the 21st Century” includes a long-term e-skills agenda. It was followed by: An e-Inclusion initiative Adopted by the European Commission on 8 November 2007 Council Conclusions concerning the e-skills strategy Competitiveness Council on 23 November 2007 Europe 2020 Flagships adopted in 2010 (Digital Agenda, Innovation Union etc.)

12. Action Lines at EU level Promoting long-term cooperation Developing supporting actions and tools Fostering employability and social inclusion Raising awareness Promoting better and greater use of e-learning

13. Main Activities at EU Level (2008-2011) Benchmarking Multi-stakeholder Partnerships European e-Competence Framework European e-Skills and Career Portal Monitoring Supply and Demand Assessing the Impact of Global Sourcing Developing Foresight Scenarios Benchmarking: Financial and Fiscal Incentives in Europe European e-Competences Curricula Development Guidelines European e-Skills Workshops and Conferences European e-Skills 2010 Week: Awareness Raising Campaign E-Learning Exchange Mechanisms External Evaluation Assessing impact of cloud computing, cyber-security and green IT European Framework for ICT Professionalism

14. External Evaluation Good progress has been made ICT industry, governments and stakeholders are increasingly partnering European Commission is the driving force to promote e-skills in Europe National governments followed (e.g. new initiatives in The Netherlands, Malta etc.) or refocused their own existing initiatives (e.g. e-Skills UK etc.)

15. European e-Competence Framework

16. A common pan-European framework for ICT practitioners in all industry sectors : it is a reference framework of 36 ICT competences that can be used by ICT user and supply companies, the public sector, educational and social partners across Europe. The framework provides a tool for:  ICT practitioners and managers, with clear guidelines for their competence development  Human resources managers, enabling the anticipation and planning of competence requirements  Education and training, enabling effective planning and design of ICT curricula  Policy makers and market researchers, providing a clear and Europe-wide agreed reference for ICT skills and competences in a long-term perspective

17. European e-Competences Curriculum Guidelines

19. e-Skills Industry Leadership Board

20. European e-Skills and Careers Portal

22. New Initiatives in 2012 New initiative on e-Leadership skills: vision, roadmap and foresight scenarios (SMEs and start-ups) European Quality labels for ICT industry based training and certifications (based on EQAVET) European e-Skills Week (26-30 March 2012) New Communication of the Commission « Towards a Job-rich Recovery » accompanied by the Commission Staff Working Document « Exploiting the Employment Potential of ICT » (Draft March 2012)

23. European e-Skills Week March 2010: first awareness raising campaign on e-skills Target groups: ICT Practitioners and young people More than 440.000 people participated in 1.300 events 284 Stakeholders (42 Pan-European) including educational institutions, public bodies, NGOs, associations and industry European e-Skills Conference (19/03/2012, Brussels) European e-Skills Week 2012 (26 – 30 March 2012) http://eskills-week.ec.europa.eu http://eskills-week.ec.europa.eu

24. Contact  European Commission DG Enterprise and Industry Unit D3: ICT for Competitiveness and Industrial Innovation B-1049 Brussels e-mail: andre.richier@ec.europa.euandre.richier@ec.europa.eu  http://ec.europa.eu/enterprise/sectors/ict/e-skills/index_en.htm http://ec.europa.eu/enterprise/sectors/ict/e-skills/index_en.htm