1. ©2011 Team Quality International Inc. PO Box 941715, Simi Valley, CA 93094, USA Tel: + 1 702 490 0631 www.isoquality.biz solutions@isoquality.biz

2. www.ISOQUALITY.biz Solutions for Quality Systems Quality Improvement Supply-Chain Management Audits Training Cost of Quality Savings S.P.C. AS9100 AS9102 AS9110 ISO9001 ISO/TS16949 ISO13485

3. www.isoquality.biz Tel: 1 702 490 0631 Team Quality International Inc. Has been representing CIS since 2008. We are a Certified Consultant and been responsible for a number of changes to CIS Software as well as creating a CIS solution for Mass Transit Operators.

4. www.isoquality.biz Tel: 1 702 490 0631 Quality –A definition: “The totality of features and characteristics, of a product or service, that bears on it’s ability, to meet stated or implied needs” –Quality 101 »“Fit for purpose” Your customers perception may be different to yours, and each customer is different!

5. www.isoquality.biz Tel: 1 702 490 0631 So What is CIS? –CIS is a web based quality management solution  24/7 Data access  Built in AS9100 criteria  Built in ISO9001 criteria  On-line help & videos  Take your Quality System with you when you visit your customer or supplier!  So easy your mouse can do it © TQI

6. www.isoquality.biz Tel: 1 702 490 0631 CIS is a Modular Solution –There are three main variants of CIS CIS with JMM all modules CIS without JMM W/O Inventory and Job Management CIS Lite Base module then choose additional modules

7. www.isoquality.biz Tel: 1 702 490 0631 Improvement Tools –Integrated NCR, CAR, CF, NM and the Work Order and Inspection modules –By linking all of these auditors can follow “chain of events” –Management “control” process and cost(s)

8. www.isoquality.biz Tel: 1 702 490 0631 Improvement Tools –Where Preventive Action is required CIS is able to track activity

9. www.isoquality.biz Tel: 1 702 490 0631 Improvement Tools –The Quality Objectives Module helps track progress in meeting corporate objectives

10. www.isoquality.biz Tel: 1 702 490 0631 Data Analysis –The Reports & Graphs Module enables data to be displayed using multiple criteria and either in table or graphical* format *some information only available in table format

11. www.isoquality.biz Tel: 1 702 490 0631 Data Analysis –U–Use the Reports & Graphs Module for 24/7 real-time data to monitor key aspects of your business

12. Data Analysis –U–Use the Reports & Graphs module to review Cost of Quality

13. Data Analysis –C–Customers can be granted access to the Reports & Graphs Module allowing them to assess performance –S–Such information is LIMITED to data relating directly to them

14. Data Analysis –S–Suppliers can be granted access to the Reports & Graphs Module allowing them to assess performance –S–Such information is LIMITED to data relating directly to them

15. CIS use by Suppliers –B–By having YOUR suppliers use their own CIS system you can be granted access to assess their performance TO YOU

16. CIS, HR and Training –There are three main modules for this activity Employee HR File Employee Competency & Performance Review Training, Planning, Scheduling & Records –Once initial information is set-up CIS “takes over” scheduling and notifies responsible managers by email

17. www.isoquality.biz Tel: 1 702 490 0631 Document Management –Within CIS you easily manage documents Only current versions are available to access Circulate new versions for approval before “users” can see them Automatic revision control Limited access to “historic” versions

18. www.isoquality.biz Tel: 1 702 490 0631 Management Tools –Manage Meetings Create Agenda Invite attendees by auto email and entry in master and personal calendars Assign actions during meeting Action items auto emailed and placed on Manager “Action Item” holder on their personal homepage Auto email notification of late action, and auto removal from calendar(s) when completed

19. www.isoquality.biz Tel: 1 702 490 0631 Management Tools –Manage Audits Prepare audit topics/agenda Auto email Auditors/Auditee(s) and entry in master and personal calendars Assign improvement actions Improvement actions auto emailed and placed on Manager “Action Item” holder on their personal homepage Auto email notification of late action, and auto removal from calendar(s) when completed

20. www.isoquality.biz Tel: 1 702 490 0631 Management Tools –Calibration/Maintenance Manage calibration and equipment maintenance within the same module Schedule and auto email notification of action required Upload certificates and/or reports Monitor history via equipment logs Upload picture(s) and use for asset tracking

21. www.isoquality.biz Tel: 1 702 490 0631 Management Tools –Customer Supplied Product Log items provided by the customer Record storage/handling needs Upload picture(s)/documents Record date received and returned

22. www.isoquality.biz Tel: 1 702 490 0631 Management Tools –S–Special Requirements Handling, Labeling, Packaging and/or Shipping needs Documents/blueprints/specifications for manufacture Customer required documentation/forms MSDS information This module is a central repository for customer or product special requirements that are unique to each customer or product such as the suggestions above

23. Vendor Management –Purchase Orders Send purchase orders directly out of CIS to your supplier Or use the PO system as an internal requisition function

24. www.isoquality.biz Tel: 1 702 490 0631 Sales and Marketing –This module is not linked to Customer Access Record Customer and “job” details Record Probability of Contract Award and start date –Log Entry of communication with customer Upload documents to log –Email(s) –Quotes –Specs –Pictures –Print Action Items –Track progress

25. www.isoquality.biz Tel: 1 702 490 0631 Work Orders –This module can be used by customers to generate work requests –Can be accessed directly to generate work order requests –CIS will recommend WO generation for NCR, Near Miss (OSHA), Customer Feedback etc to resolve issues reported within CIS –Can be configured with “snippets” as templates

26. www.isoquality.biz Tel: 1 702 490 0631 Receiving Inspection –R–Record Quantity Quantity Received Quantity Accepted Quantity Rejected –N–Notify Customer/Supplier of Inspection with auto email –R–Record Lot Number –R–Record Shelf-life –U–Upload pictures of damage –U–Upload copies of certification documents –N–Notify Purchasing or Project Manager(s) of receipt

27. Snippets –Snippets can be used within most CIS modules for quick entry of repetitive information

28. www.isoquality.biz Tel: 1 702 490 0631 Job Management Module –Manufacture Control Receive parts into inventory from Receiving Inspection Issue parts to manufacture step(s) Track cost(s) and performance

29. www.isoquality.biz Tel: 1 702 490 0631 Job Management Module –Process Management Set-Up manufacturing process steps Use paperless Job Travellers, use paper versions or in concert with barcode readers Release and track progress within CIS

30. www.isoquality.biz Tel: 1 702 490 0631 Job Management Module –T–Track Progress Record step status: –N–Not Started –I–In Progress –C–Completed Record In-process Inspection Approval or link to NCR Module Release product to customer or inventory

31. Communication –Email Configure Email notification –Email only: Send email through your email system –If you use Microsoft Outlook you can configure CIS to place information within the Outlook Calendar –CIS Mail Configure CIS Mail notification –CIS mail only (sent through CIS Server to eliminate spam). –CIS mail with Email notification send information “internally” with a notification email through your email system CIS sends auto emails out as preconfigured for each user by the administrator

32. www.isoquality.biz Tel: 1 702 490 0631 Communication –Access Administrator –Sets up all user types and module(s) available –Sets up view, add, modify rights to user Manager –Can be allowed to add new documentation –Can be allowed to modify CAR date –Can be allowed to delete records –Assigned actions within CIS User –Generic user for entering data Customer –Limited modules available –Can only see data relating to them –Can be given ability to enter data Supplier/Sub-Contractor –Limited modules available –Can only see data relating to them –Can be given ability to enter data

33. www.isoquality.biz Tel: 1 702 490 0631 Corporate Solution –Multi-Corporations CIS has the ability to have multiple facilities with individual Systems Each facility can control it’s own processes and documentation Corporate Office can view multi-corporation data and control “group” processes and documentation

34. ©2011 Team Quality International Inc. PO Box 941715, Simi Valley, CA 93094, USA Tel: + 1 702 490 0631 www.isoquality.biz solutions@isoquality.biz