1. Who’s Who at HQ?

2. Myth Busters The Fraternity Fraternity Housing Corporation Who to Call? Pi Beta Phi Foundation 100 200 300 400 500 100 200 300 400 500 100 200 300 400 500 100 200 300 400 500 100 200 300 400 500

3. Myth Busters 100 True or False: All employees at HQ are and must be Pi Phis.

4. Myth Busters 200 True or False: Members of Grand Council work at HQ in Town and Country, Missouri.

5. Myth Busters 300 True or False: You can visit HQ at any time (as long as it’s open).

6. Myth Busters 400 True or False: HQ staff are here to support you, the members.

7. Myth Busters 500 True or False: Another term for HQ is “Nationals.”

8. Myth Busters 100 Answer False: There are many staff members who are members of other Panhellenic groups or unaffiliated. In fact, you don’t even have to be a woman to work at HQ – men are employed there as well.

9. Myth Busters 200 Answer False: Members of Grand Council are volunteers, just like your AAC and Regional Team. They live in various cities throughout the USA.

10. Myth Busters 300 Answer True: You can come visit and shop at Pi Phi Express. However, we do ask that if you would like a tour that you please call and schedule a time to ensure we have staff available.

11. Myth Busters 400 Answer True: HQ is comprised of three separate entities united and here to serve you. Please feel free to call them if you have a question or need.

12. Myth Busters 500 Answer False: Pi Beta Phi has chapters in Canada and members around the world. Staff members work at Headquarters (HQ). Volunteers are referred to as International Officers.

13. What department at HQ is Pi Phi Express housed in? The Fraternity 100

14. The Fraternity 200 True or False: The accounting department handles Fraternity finances and does not support chapter finances, that is done locally.

15. The Fraternity 300 True or False: Pi Beta Phi has its own legal counsel on staff.

16. The Fraternity 400 When a chapter is approached to be included in any printed publication, they should first consult who at HQ?

17. The Fraternity 500 Name three of the programs/services the Member Services and Programming department provides to the Fraternity.

18. The Fraternity 100 Answer The Administration/Merchandise Department

19. The Fraternity 200 Answer False: Whereas chapter budgets are handled locally, there is a HQ staff member here to support chapters with questions and financial concerns – the Collegiate Financial Support Coordinator.

20. The Fraternity 300 Answer True: We have an internal legal counsel on staff who assists the Fraternity with various matters.

21. The Fraternity 400 Answer If a chapter is ever approached by the media to participate in publicity, the Marketing and Communications Director at HQ should be contacted immediately.

22. The Fraternity 500 Answer Possible Answers: Leading with Values® Read>Lead>Achieve® LDC program New Member Education Officer Training Leadership Academy College Weekend Convention programming GreekLifeEdu T.A.K.E. Defense Awareness weeks Pi Phi for Life Pi Phi’s Emergency Hotline Response Ability Recruitment assistance Annual member surveys Extension (opening new chapters) And MORE

23. Pi Beta Phi Foundation 100 Who can donate to Pi Beta Phi Foundation?

24. Pi Beta Phi Foundation 200 What are four ways the Foundation supports the Fraternity and its members?

25. Pi Beta Phi Foundation 300 True or False: There are programs and resources to help chapters understand the Foundation.

26. Pi Beta Phi Foundation 400 Who can you contact with a Foundation story or news about a successful fundraising event?

27. Pi Beta Phi Foundation 500 If you don’t know who you need to talk to at the Foundation, who can you call?

28. Pi Beta Phi Foundation 100 Answer ANYONE CAN! You do NOT have to be a Pi Phi to support the Foundation.

29. Pi Beta Phi Foundation 200 Answer Possible Answers: –The Literacy Fund –Emma Harper Turner –Scholarship programs –Leadership –Educational Programming –Heritage –Housing

30. Pi Beta Phi Foundation 300 Answer True: The Foundation employees provide educational programming on the Foundation, areas of support and even can help you with new ways to raise funds (e.g. PlayToGive).

31. Pi Beta Phi Foundation 400 Answer The Foundation’s Marketing and Communications Director –She can share all of the great news from your chapter through various social networking and provide volunteers with information about successful events for other chapters.

32. The Pi Beta Phi Foundation 500 Answer The Foundation Assistant –The Foundation Assistant can be reached at (636) 256–1357. Just tell her what you need and she will connect you with the right person!

33. Fraternity Housing Corporation 100 What is one way the FHC serves as a resource for Chapter House Corporations (CHC)?

34. Fraternity Housing Corporation 200 Multiple Choice: FHC currently manages how many chapter houses? A. 10 B. 15 C. 30 D. All Pi Beta Phi facilities

35. Fraternity Housing Corporation 300 When there is a major housing issue, who should be notified?

36. Fraternity Housing Corporation 400 True or False: –You can contact the FHC if you have questions about housing agreements and taxes.

37. Fraternity Housing Corporation 500 How many chapters facilities does the FHC staff assist with?

38. Fraternity Housing Corporation 100 Answer Possible Answers: –Volunteer Development –Recruitment –Safety Issues /Meeting Standards –Training –Locating vendors (property management, architecture, interior design, etc.) –Employee searches/background checks –Contract negotiations –Fundraising

39. Fraternity Housing Corporation 200 Answer B: 15 –Following the formation of FHC, it was decided that each new chapter should be enrolled in FHC. FHC owns 15 chapters, providing them with day-to-day facility management services.

40. Fraternity Housing Corporation 300 Answer The VPH (or House Manager) should alert AAC and CHC. CHC should then call FHC. *Note – if there is a housing emergency, the emergency hotline should be called. FHC will be notified at that time.

41. Fraternity Housing Corporation 400 Answer True: –The FHC employs an accounting consultant that you can contact with housing questions concerning: Finances Budgets Agreements Financial reports Taxes

42. Fraternity Housing Corporation 500 Answer ALL of them! –FHC assists with all Pi Phi facilities, regardless if the chapter has a FHC or CHC owned house. –If a chapter does not have a facility, they still have support from FHC and CHC to help keep up storage units and chapter property.

43. Who to Call 100 You have a question about how much you as an individual or your chapter has contributed to the Literacy Fund and the Friendship Fund. Who do you call?

44. Who to Call 200 You are having problems with your GreekBill, Inc. account. Who do you call?

45. Who to Call 300 You have a question about a Pi Phi Express order. Who should you call?

46. Who to Call 400 You have a concern about your membership status and/or membership experience. Who do you call?

47. Who to Call 500 There was an incident at a nearby university involving NPC women and various media outlets have come to your campus for reactions. They are asking that your Pi Beta Phi chapter provide a statement. Who do you call?

48. Who to Call 100 Answer You would call HQ and ask to speak to the Foundation. The Foundation’s assistant will be able to direct you to the correct staff member.

49. Who to Call 200 Answer Call your GreekBill Chapter Representative. Issues with GreekBill, Inc. go directly to them - not the HQ accounting department.

50. Who to Call 300 Answer Call HQ and ask to speak with the Pi Phi Express Manager. She will be able to assist you with your ordering questions.

51. Who to Call 400 Answer You can always email leadingwithvalues@pibetaphi.org or call and ask to speak with someone in the Member Services and Programming Department. leadingwithvalues@pibetaphi.org

52. Who to Call 500 Answer Your CP should call and ask to speak to the Marketing and Communications Director BEFORE speaking to anyone from the media.