1. A centre of expertise in digital information managementwww.ukoln.ac.uk QA For Web Sites: Implementing QA Brian Kelly UKOLN University of Bath Bath Email B.Kelly@ukoln.ac.uk UKOLN is supported by: http://www.ukoln.ac.uk/qa-focus/presentations/ili-2004/ Talk 7

2. A centre of expertise in digital information managementwww.ukoln.ac.uk 2 Review We have: Discussed the various problems we may experience on our Web sites Recognised that problems can now affect mission-critical services Looked at various testing tools and procedures Discovered that tools may have limitations Identified the limitations of testing and QC Outlined the need for QA – documented policies and systematic compliance procedures How do we ensure that we embed QA in our working practices?

3. A centre of expertise in digital information managementwww.ukoln.ac.uk 3 Next Steps Our next steps could be: Embedding QA because we have to Embedding QA because we want to Ignore QA

4. A centre of expertise in digital information managementwww.ukoln.ac.uk 4 QA Is Mandated We may find that funding bodies mandate projects to implement QA procedures This is happening for JISC programmes This helps JISC to: Ensure value for money for its funding Protect public investment Help to ensure that project deliverables are interoperable with (a) other projects and (b) other programmes Compliance with eGIF may require QA implementation Compliance with accessibility legislation may require implementation of QA (cf. organisations must take ‘reasonable measures’ Compliance with eGIF may require QA implementation Compliance with accessibility legislation may require implementation of QA (cf. organisations must take ‘reasonable measures’

5. A centre of expertise in digital information managementwww.ukoln.ac.uk 5 QA Is Chosen You may recognise the benefits of QA and wish to implement QA in your organisation Challenges: Convincing others Justifying time and effort …

6. A centre of expertise in digital information managementwww.ukoln.ac.uk 6 Ignore QA You may decide: Workshop was interesting, but ideas aren’t relevant It’s somebody else’s problem It’s sees to costly to implement Inertia rules My new CMS will solve all our problems We’re moving to XML, and that will solve all our problems Workshop was a waste of time, learnt nothing, ideas flawed, …

7. A centre of expertise in digital information managementwww.ukoln.ac.uk 7 Personal Action Plans Please complete the personal action plan handout This is for your own use – but feel free to share any comments you think may be useful to others