1. 1 © 2001, Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Q-tick Q-fact Stage 2 Roll-out Henry Wiebell 15 February 2003

2. 222 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Information Flow (CATC – level) E-mail instructions (19 Feb) E-mail Acknowledgments (19 Feb) APAC (Henry) E-mail instructions (12 Feb) E-mail Acknowledgment (12 Feb) Acknowledgment summary (26 Feb) E-mail instructions (26 Feb) E-mail Acknowledgments (26 Feb) Acknowledgment summary (5 Mar) Summary verifying LA acknowledgments (6 Mar) RA LA CATC

3. 333 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Instruction comprehension (CATC – level) E-mail instructions Questions APAC (Henry) E-mail instructions Questions Responding to questions summary (5 Mar) E-mail instructions E-mail Acknowledgments Responding to questions summary (5 Mar) RA LA CATC

4. 444 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Q-facts completion (CATC – level) APAC (Henry) Monitoring submissions summary (7 Mar) Monitoring submissions summary (6 Mar) RA LA CATC Q-tick website On-line submission (6 Mar) Submission monitoring

5. 555 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID RA – to - LA Reduced information and action flow diagrams for the RA tree

6. 666 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Information Flow (RA-level) E-mail instructions (19 Feb) E-mail Acknowledgments (19 Feb) E-mail instructions (26 Feb) E-mail Acknowledgments (26 Feb) Acknowledgment summary (5 Mar) RA LA CATC

7. 777 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Instruction comprehension (RA-level) E-mail instructions Questions E-mail instructions E-mail Acknowledgments Responding to questions summary (5 Mar) RA LA CATC

8. 888 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Q-facts completion (RA-level) APAC (Henry) Monitoring submissions summary (7 Mar) Monitoring submissions summary (6 Mar) RA LA CATC Q-tick website On-line submission (6 Mar) Submission monitoring

9. 999 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Henry Wiebell Q-tick Project Manager h.wiebell@bhtafe.edu.au +61-401-890-204 Joseph Lin Technology Manager (Asiapac) joe-lin@cisco.com +852-9652-0301 Or q-tick@external.cisco.com Bob Sloane Manager – superCATC b.sloane@bhtafe.edu.au +61-3-9826-9830 and Your parent academy !! Key contact people: