1. Inform Billing About us and our products December 2013

2. About us  Inform Billing is a privately owned and independent company with a management team that boasts more than 40 years’ experience in both telecoms and the general billing market  We pride ourselves on our vast market knowledge and ability to provide a wide range of billing services that deliver real benefits to our customers  Our highly skilled in-house development team is available to support you throughout the billing process and with any further individual needs  It’s an old saying but it’s true; Inform Billing are big enough to cope but small enough to care

3. Our history  Established at the beginning of 2010, Inform Billing has quickly affirmed its place as a leading billing specialist  Born from a management buyout, Inform Billing emerged from two companies; PAN Telecom Limited and Edge Telecom Limited  Following the buyout, Inform Billing became an independent company owned by founders Shaun Bodsworth and Darren Salisbury. They are now complemented by a growing team of highly experienced colleagues  Inform Billing continues to deliver and develop solutions that give its customers real results

4. Our offering Inform Billing Solutions provide more than just a ‘billing platform’, we can offer your company the following:  Increased productivity  Better company workflow - controlled access to all customer data  A better experience for your customer - through up-to-date information  Better and more accurate billing - less errors mean increased profits  Flexible ways to increase margins - rating and charge options  Powerful reporting - empowering better decision making  A company that you can trust  Full support and over 15 years’ of development experience

5. Our products  Eclipse is a billing package that allows you to manage customer account information and billing data from a single point of reference, as well as providing a complete view of all customers’ rates and charges  Enlighten is a fully featured on-line end customer billing portal. Hosted by us, it is branded like and accessible from your website. Enlighten is only available in conjunction with Eclipse

6. Eclipse – what it does  Enables full re-rating of call data records  Using the power of an SQL database, Eclipse can handle unlimited numbers of calls  Enables multiple products/ services to be billed on a single bill  not just traditional telecoms – Eclipse can bill all services including VoIP and SIP  It also bills non telecoms products and services  Provides customer service staff with accurate information  Eclipse was designed from the ground up with usability in mind  Designed for resellers working in all types of markets  Including traditional voice, IT, data, VoIP, MPLS, hardware, PABX and mobile

7. Eclipse – main features  Developed and supported in-house  CRM tools and features  Profit and trend analysis reporting  Powerful reporting functions  On-line help system  White label and third party billing  Mail merge and email merge facility  Customer defined fields at various account levels (45 fields in total)  Manual invoices, credit notes and out payments catered for  Direct Debit file creation and multiple payment methods supported  Four layer billing (account, billing plan, cost centre and number level)  Supplier charge files can be imported  All carrier CDR formats supported  Reprint any invoice at any time direct from the user PC  Accounts integration including Sage, Xero, Quick Books  Six levels of account type (customer, dealer, reseller, contact, prospect, supplier)  Full dealer commission sub-system for calculating commissions  Fast and accurate CDR loading and rating (approx. 5 million CDRs per hour)  Complex error checking of imported CDRs  Hosted and on premise options  Bill using paper, PDF or web (when used with Enlighten)

8. Eclipse – look and feel

10. Eclipse – why choose?  Developed in-house by experts with over 20 years’ of billing system design experience  Enables one-off charges as well as a range of recurring charges  User-friendly and easy to configure  Our dedicated support team are available from day one  Call data records and other charges are rated quickly and with total flexibility  Scalable and affordable  Links to Enlighten for end-user web billing access

11. Enlighten – what it does  Fully featured online end-customer billing portal  Three login portals (all accessed via the same URL):  End customer  Dealer  Reseller  Invoices can be reviewed, re-printed and analysed  Calls can be analysed allowing the customer to review calling patterns, spend trends and to run standard reports  Customers can make changes to parts of their account settings  Links to Eclipse providing an automatic method of getting user initiated changes actioned

12. Enlighten – main features  Branded to match your website  Simple end user registration process  Easy upload of data from Eclipse  Access available 24/7/365  15 months of rolling data held for each customer  Review historic invoices  Download historic invoices in PDF and.csv formats  Review, report and filter on calls made  Filter call data to match specific requirements  Standard reports available for view or download  End customer self-service of information

13. Enlighten – look and feel In all these examples Enlighten is using the Inform Billing branding – this would be skinned to reflect your website branding

14. Enlighten – look and feel

15. Enlighten – why choose?  Branded in-line with your business to enhance your service offering  Customers gain control over invoice information and can self-service  Customers can access historic invoice information – up to 15 months  Easy to use and easy to configure for the reseller  Customers can run standard reports online  Links with Eclipse for easy data uploads and retrieval of change requests  Support from day one from our dedicated support team

16. Other products and services Inform Billing also provides:  Bespoke development  Bespoke integration  Managed (white label) billing  Training and consultancy We are always happy to chat through any additional requirements you may have.

17. Please contact: Shaun Bodsworth, Director Inform Billing Solutions Ltd Unit E The Barton Fields Centre / Barton Blount Church Broughton / Derbyshire / DE65 5AP 0844 544 8488 www.informbilling.co.uk @inform_billing Please contact: Shaun Bodsworth, Director Darren Salisbury, Director Inform Billing Solutions Ltd Unit E The Barton Fields Centre | Barton Blount Church Broughton | Derbyshire | DE65 5AP 01332 92 70 80 www.informbilling.co.uk @inform_billing To find out more