1. Page 1 Strategy & Technology Strategy & Technology Joe Gomez BEng (Hons), MSc, MBA, CEng, MEI, MInstR Joe Gomez BEng (Hons), MSc, MBA, CEng, MEI, MInstR Head of Refrigeration RAC Retail Question Time 29 th Nov 2011

2. Page 2 STRATEGY PROPERTY & ENGINEERING 1.Extras, Superstores, Metros, Express, Dotcom Centres, Distribution Centres 2.New Space 3.Existing Space – Refresh, Extensions 4.Engineering Change Program Refrigeration, HVAC, Mechanical, Electrical, Energy Design Standards Engineers Design Assurance programme Installation & Commissioning Assurance with Consultants & D&B Contractors Handover & Maintenance Planning

3. Page 3 STRATEGY CARBON

4. Page 4 STRATEGY CARBON

5. Page 5 TECHNOLOGY REFRIGERATION Refrigerant Strategy – CO2, 404a, Reliability, Energy, Cost, and re considering the entire future strategy Compressor Technology – Scrolls, Recips Case Technology – LED lighting, auto doors, forced air secondary Controls – re-evaluation of our traditional of our traditional supplier base Performance Specifications as opposed to Equipment Specifications