1. through Library & Instructional Technology Expertise Joint Positions Linda Morrissett, Director University Libraries M erging Dr. Sharon Guan, Director Instructional Technology Development This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2.  Two Separate Departments Background

3.  Two Separate Departments  Disparate Resources Background  Faculty Technology Training  Course Mgt. System Support  Instructional Applications  Students Tech Training  Collection/Circulation  E-Resources  Library Instruction  Reference

4.  Two Separate Departments  Disparate Resources  Separate Marketing Goals & Efforts Background  Workshops  Liaisons for academic units  One-on-one contact  E-Notes  Library Instruction  Bibliographers/liaisons  Reference & support service  Collection development

5. First Attempt of Collaboration  Faculty Tech Training  Course Mgt. System  Instructional Applications  Student Tech Training  Collection/Access  E-Resources  Library Instruction  Reference Cross Training 2001 2001

6. First Attempt of Collaboration  Faculty Tech Training  Course Mgt. System  Instructional Applications  Student Tech Training  Collection/Access  E-Resources  Library Instruction  Reference Cross Training 2001 2001 – No common program – No common goal – Limitation on tech skills (Library) – Lack of usage of subject databases (ITD)

7. First Attempt of Collaboration Cross Referencing 2001 2001

8. First Attempt of Collaboration Cross Referencing 2001 2001 —Requirement for extra contact —Multi campuses, budget cut

9. Instructional Technology Consultant The Joint Report Initiative Librarian Academic Support Service Coordinator Suburban Campuses Phase I: Aug 2002 Phase I: Aug 2002

10. Instructional Technology Consultant The Joint Report Initiative Librarian Develop joint curriculum for library and IT training: ― Subject Database Searching ― E-resources ― Course Management System ― Link E-resources through Course Management System ― Multiple media content – to access and to create ― Teaching with technology – the strategies and the research Phase I: Aug 2002 Phase I: Aug 2002

11. The Joint Report Initiative Melissa Koenig Academic Support Service Coordinator Suburban Campuses —One on one faculty appointments —Quick Technology Showcase —Short 15 minute demos for students, faculty —Blackboard training for faculty, students —“Onboard with Blackboard” for adjunct faculty — Weekend and off-day tech training sessions One-stop shopping for faculty/students needing instructional tech and library support: Phase I: Aug 2002 Phase I: Aug 2002

12. The Joint Report Initiative — Adding tech skills to information literacy — Taking advantages of the long- established trust relationship between the librarians and faculty — Enhancing tech training with e-resource tips—and vice versa — Serving as a bridge between 2 depts. — Being an active peer with each dept. Phase I: Aug 2002 Phase I: Aug 2002 Melissa Koenig Academic Support Service Coordinator Suburban Campuses

13. The Joint Report Initiative A Role Model to the Librarian —Strong technology skills —Out-going, salesman-like personality —Presentation and instruction skills —Positive attitude toward collaboration and use of technology tools Phase I: Aug 2002 Phase I: Aug 2002 Melissa Koenig Academic Support Service Coordinator Suburban Campuses

14. The Joint Report Initiative A Role Model to the Instructional Tech Consultant —Content knowledge —Service attitude —Concise and detail-oriented —Positive attitude toward collaboration and use of library resources Phase I: Aug 2002 Phase I: Aug 2002 Melissa Koenig Academic Support Service Coordinator Suburban Campuses

15. The Joint Report Initiative Phase I: Aug 2002 Phase I: Aug 2002 Linda Morrissett, Director University Libraries “big picture” feedback & observations Dr. Sharon Guan, Director Instructional Technology Development Melissa Koenig Academic Support Service Coordinator Suburban Campuses

16. The Joint Report Initiative Linda Morrissett, Director University Libraries Dr. Don Casey, Dean School of Music Phase II: 2003 Phase II: 2003 NEED Dr. Sharon Guan, Director Instructional Technology Development Specialized knowledge of digital audio and video Streaming media initiatives Music resource digitization Music resource marketing Adjunct faculty

17. The Joint Report Initiative Linda Morrissett, Director University Libraries Dr. Don Casey, Dean School of Music Phase II: 2003 Phase II: 2003 Music Technology Specialist Dr. Sharon Guan, Director Instructional Technology Development Digital audio/video production Multimedia integration Online course design Dev. digital Music Resources Marketing lib collection Teaching Developing New Courses

18. The Joint Report Initiative Linda Morrissett, Director University Libraries Dr. Don Casey, Dean School of Music Phase II: 2003 Phase II: 2003 Dr. Sharon Guan, Director Instructional Technology Development – Budget split: cost effective – Connection: trust & collegiality – Representation – Planning with a view “big picture” 3-Way Dr. Pantelis Vassilakis Music Technology Specialist

19. Phase II: 2003 Phase II: 2003 The Joint Report Initiative Dr. Pantelis Vassilakis Music Technology Specialist

20. Phase II: 2003 Phase II: 2003 The Joint Report Initiative Dr. Pantelis Vassilakis Music Technology Specialist FY05 Annual Report: Digital Audio, Video, Images, and Documents Increased the digital A/V collection from 1200 to 2050 audio files (total: 18.3 Gb) and from 65 to 110 video files (Total: 4Gb).

21. Phase II: 2003 Phase II: 2003 The Joint Report Initiative Dr. Pantelis Vassilakis Music Technology Specialist Need for stronger support for digitizing audio and video Image Collection Metadata & Digital Library Service 2006 Initiative : digital image Audio/video digitization services

22. The Joint Report Initiative Phase I: Aug 2002 Phase I: Aug 2002 Melissa Koenig Librarian/Instructional Technology Consultant Linda Morrissett, Director University Libraries Dr. Sharon Guan, Director Instructional Technology Development Phase III: 2005 Phase III: 2005 Library Instruction Coordinator Courtney GreeneHeather Jagman

23. The Joint Report Initiative Phase I: Aug 2002 Phase I: Aug 2002 Phase III: 2005 Phase III: 2005 Courtney GreeneHeather Jagman Refreshing Tech Training Curriculum Integrating Lib Resources into Tech Training Bringing Lib Bibliographers to Blackboard Institute Developing Online Tutorials

24. The Joint Report Initiative Phase IV: 2005 Phase IV: 2005 Systems Group Development Group Library Systems Library Web Media Service System And Application Development Systems Development –System Support/Upgrade –Lab & staff PC Support –Lab & Office Equipment Support –Server & Network Security –Connection with University IT Service –Application Development –Application Upgrade –Web Site Design –Internal Tech Training

25. The Joint Report Initiative Challenges Challenges Skeptical of librarians’ technology skills; e.g. most don’t know tools such as Dreamweaver, PhotoShop, Flash Doubt about librarians’ interest/ability to increase technology skills Technology consultants

26. The Joint Report Initiative Challenges Challenges Fear of losing positions, staffing levels, especially in times of threatened or actual budget cuts Feel threatened or undervalued Fear of losing traditional roles as “information specialists” Fear of being pulled away from information research to handle technical support Library Staff:

27. The Joint Report Initiative Challenges Challenges Difficulty identifying and recruiting librarians who have a blend of technology skills and strong working knowledge of library resources and services Recruitment: Challenges Challenges

28. The Joint Report Initiative Challenges Challenges “Sense of belonging” – the search for acceptance from both groups Confidence and assertiveness to succeed in both camps “Tolerance for ambiguity”– reporting 2 or 3 bosses could be confusing and conflicting Joint Reporters: Challenges Challenges

29. The Joint Report Initiative Challenges Challenges Coordination among the supervisors Balancing work assignments “Tolerance for ambiguity”– reporting 2 or 3 bosses could be confusing and conflicting Management: Challenges Challenges

30. The Joint Report Initiative Full commitment of the leadership Mutually recognized and respected goals Collaborative attitude and regular communication among the “bosses” (and give and take as needed); as well as natural support for problems (share concerns) Key Key Elements for Success:

31. The Joint Report Initiative Incremental process with recognized role modeling is more successful for staff buy-in than a rushed re-organization, weigh individuals’ strengths in personalities and skills to create a workable balance Creative budgeting (e.g. sharing positions, equipment, continuing education support) Key Key Elements for Success:

32. The Joint Report Initiative Balancing institutional need and staff readiness Strong, positive relationships (respect, enthusiasm for sharing and learning) role modeling and peer influence are key implements for success Enthusiasm, energy, synergy as a team Key Key Elements for Success:

33. Dr. Sharon Guan, Director Instructional Technology Development xguan@depaul.edu 773-325-7726 Linda Morrissett, Director University Libraries lmorriss@depaul.edu 773-325-7850 Questions?Questions?