1. Florida Internet Claims Filing System Power Point Presentation

30. Fluid Initial Claims Application Layout Page 1: Welcome page for Florida Internet Claims Filing System (Select English) Page 2: Acknowledge/Consent to fraud statement (click submit) Page 3: Answer question “If you are filing an unemployment claim for yourself” (click submit) Page 3a: If the claimant answers “No” to question “If you are filing an unemployment claim for yourself” this page will populate give the claimant the option to exit. ****Depending upon the response to the question on page 3, an additional page will populate (page 3a) and the claimant will only have the option to exit the application entirely. **** Page 4: Enter residential zip code (click submit) Page 5: Acknowledge all (3) statements with “red asterisk” (click I agree) Page 6: Enter zip residential code, SSN#, answer question “Are you Unemployed due to Gulf coast oil spill” (click mouse here to proceed) Page 7: Answer all General Information questions with “red asterisk” (click mouse here to proceed) Page 8: Answer question “Are you the spouse of any of the following individuals” (click mouse here to proceed) Page 9: Answer all Personal Information questions with “red asterisk” (click mouse here to proceed) Page 10: Answer question “Please select the location from where you are filing this application” (click mouse here to proceed) Page 11: Indicate the nearest “Local office” from drop down box. (Click mouse here to proceed) Page 12: Answer questions for the “Identity Inquiry” with “red asterisk” (click mouse here to proceed) Page 13: Add Employer information. When complete (click finished adding Employers) OR (click no employers to report) Page 14: Enter Civilian Employer Information with “red asterisk” (click mouse here to proceed) OR If no employers were added, the system will automatically proceed to page 14a. Page 14a: If the claimant selects “no employers to report” this page will read: “You have indicated that you did not work from 00/00/0000 thru 00/00/0000. (Click mouse here to proceed) ****Depending upon the reason for separation selected, an additional page will populate for the claimant to provide a detailed explanation of the separation (click submit) **** Page 15: Answer Eligibility questions with “red asterisk” (click mouse here to proceed) Page 16: Answer Employer payment Eligibility questions with “red asterisk” (click mouse here to proceed) Page 17: Answer Federal Income Tax question with “red asterisk” (click mouse here to proceed) Page 18: Select method of payment (click submit) Page 18a: If direct deposit is selected as the payment method, page 18a will populate. Answer questions with “red asterisk” (click submit) ****Depending upon the response to a method of payment, this page (Page 18a) will populate for the claimant to provide banking information (click submit) **** Page 19: Select Usual Employment Information (click mouse here to proceed) Page 20: Read Reminders (click mouse here to proceed) Page 21: Confirm all Certification statements A through D (click here to preview claim) Page 22: Preview Screen (click here to complete claim and get your confirmation number) Page 23: Confirmation Page Page 24: From page 23 select- Click mouse here to learn what happens next Page 25: From page 23 select-Click mouse here for important Benefit Rights Information

31. 31 UC Continuing Claims

32. Florida Weekly Claim Certification and Work Search Verification Power Point Presentation

39. 39 Instructions and Status Page Customized for each jobseeker: First Name Last Name Three skills: Applied Mathematics Reading for Information Locating Information Must complete all three skills May complete in any order

40. 40 Instructions Per skill assessment Up to 15 questions per skill Up to 15 minutes per skill No time limit Time depends on jobseeker’s skill level Lower skill = less time Higher skill = more time To get started, click on any of the three skills The green check indicates a particular skill has been completed. An exclamation mark indicates the skill has NOT been completed.

55. Fluid Continued Claims Application Layout Page 1: Title page Page 2: Welcome page for Florida Unemployment Weekly Claim Certification and Work Search Verification (click continue) Page 3: Acknowledge/Consent to fraud statement (click submit) Page 4: Select state currently living and enter residential zip code (click submit) Page 5: Option to establish pin, Register for ISR, claim weeks, Get claim and payment information, Go to payment method options, Reprint my tax forms, or exit. Page 6: Option to establish pin. Answer questions with “red asterisk” (click establish new pin) Page 7: Select option to Register for ISR, claim weeks, Get claim and payment information, Go to payment method options, Reprint my tax forms, or exit. Page 8: If the option to register for ISR is selected: The claimant will be routed to the webpage for the “Initial Skills Review”. (Instructions and Status Page for Initial skills review) Page 9: Instructions per skill assessment Page 10: Final page indicating completion of each skill assessment Page 11: If the option to claim weeks is selected: The claimant will be routed to the Eligibility Review: Work Search Records page. The claimant has the option to click the following: Add work search information Add information about Florida one stop visit Add information about out of state one stop visit I did not search for work ****Depending upon the response to the question on page 4d, an additional page will populate and the claimant will have the option to answer the questions accordingly **** Page 12: Option to add Work Search Record Page 13: Option to add information about Florida One-Stop visit Page 14: Option to add information about Out-of-state One-stop visit Page 15: Option to enter work search information as “I DID NOT search for work” Page 16: Option to select “I am finished adding work search information” Page 17: Verify mailing address (click submit) Page 18: Verify telephone number and acknowledge statement (click submit) Page 19: Answer question “During the week ending 00/00/0000 were you able to work and available for work if work had been offered?” (click submit) ****Depending upon the response to the question on page 7 (if “no” is selected), an additional page will populate and the claimant will have the option to answer the questions accordingly **** Page 20: Answer question “During the week ending 00/00/0000 did you look for work as instructed by this agency?” (click submit) ****Depending upon the response to the question on page 8 (if “no” is selected), an additional page will populate and the claimant will have the option to answer the questions accordingly **** Page 21: Answer questions “Did you refuse any offer of work or a referral to work?” and “Did you work during the week ending 00/00/0000?” (click submit) ****Depending upon the response to the question on page 8 (if “no” is selected), an additional page will populate and the claimant will have the option to answer the questions accordingly **** Page 22: Review and Certify answers are correct (click here to process week). Page 23: Completion of certified week and reminder of subsequent date to claim Page 24: Fluid Continued Claims Application Layout