1. The Role of the Technology-Enabled SMEs in Cross Border Markets Opportunities and Challenges as Technology Opens Up Global Commerce to Everyone John Muller Vice President Global Payments Policy, eBay Inc. July 7 th, 2014

2. eBay Inc. Facilitates Commerce Around the World 2 Lets users pay without using a credit card by offering an alternative credit option Mobile payments through direct carrier billing Provides personalized, local advertising deals Powers mobile local shopping search Mobile barcode pricing comparison technology Open source platform to help online merchants fulfill their business goals Worlds largest online marketplace A faster, safer way to pay and get paid in all channels

3. SMEs are Trading Around the World AUSTRALIA UNITED STATES Traditional TradeTechnology-enabled Trade INDONESIA PERU 3

5. Working Capital for Small Businesses 5

6. Challenges to Technology-Enabled SMEs Participating in Global Commerce 6 Limitations on Access to Innovative Financial Services Antiquated Regulatory Processes for Financial Services Customs and Shipping Regimes

7. Suggestions for the Future Embrace Technology to Improve the System for SMEs Create an ePayments Subgroup within APEC’s Electronic Commerce Steering Group to study the effects of increased access to innovative financial services for SMEs Continue to focus on the modernization of low value shipment thresholds (de minimis levels) through the APEC Committee on Trade and Investment 7