1. Fall 2009

2.  “College students use search engines to begin an information search (89 percent). Two percent begin an information search on a library web site.” - College Students’ Perceptions of Libraries and Information Resources - Conclusion  “Complete the migration from print to electronic collections... Redevelop the library as the primary informal learning space on the campus.” - Lewis, David W. “A Strategy for Academic Libraries in the First Quarter of the 21 st Century”

3.  Abundance of Online Resources  Course Integrated Instruction LibGuides (Online Resource Guides for Students) LibGuides  Membership in CCLA  High Satisfaction Ratings

4.  Inadequate Marketing ◦ Evidenced by Underutilization of Resources/Services  Staffing Inconsistencies/ Low Number of Librarians  Insufficient Unit-Driven Planning and Evaluation ◦ Technological Resources and Services ◦ Library Facilities

5. For Student Success

6.  Develop Marketing Strategies (Recommendation # 1) ◦ New Student Orientations ◦ Faculty and Staff In-service Meetings ◦ Partnerships with Student Support Services ◦ Increase Collaboration with Classroom Faculty  Redesign the Library Website (Recommendation # 2) ◦ More Interactive ◦ Visually Appealing ◦ Test Usability with Students

7. Ask a Librarian  Market Live Chat Service as Extension of Hours for Reference Assistance ◦ 10 am – 12 midnight Sunday through Thursday ◦ 10 am – 5 pm Friday and Saturday Advantages ◦ Meets Students Where They are (Online) ◦ Live Chat with a Florida Librarian ◦ Excellent for Distance Learning (Recommendation # 9)

8. For Student Success

9.  Evaluate Staffing Composition ◦ Do Job Descriptions Reflect Today’s Work? ◦ Does Each LRC Have the Right Mix of Positions? (Recommendation #5)  Create a Faculty Librarian Position at SouthShore Restore a Faculty Librarian Position at Dale Mabry (Recommendation #4)

10. Cohort Institution Comparison FTE Students per Librarian *Includes Santa Fe, Palm Beach, Valencia and Broward Community College; SPC and HCC *

11. FTE Students Per Each Full-time Librarian by Campus * 611 FTE at SouthShore per 0 faculty librarian FTE *

12. For Student Success

13.  Complete the HCC Libraries’ Master Plan ◦ Technological Resources and Services ◦ Repurposing of Space ◦ Library as “Place” Concept ◦ Evaluate Library Collections (Recommendation #3)

14.  Update the Information Literacy Plan ◦ Include Assessment Measures (Recommendation # 7) HCC’s Information Literacy Plan was referenced as a model plan in this book.

15.  Improve Library Data Collection Methods ◦ Increase Student Response (Recommendation # 6)

16.  Support a One Card or Single Sign-on ◦ Simplify Library Access ◦ Campus and Distance Learning Students (Recommendation # 8) Hawk Card has Arrived! Uses Student ID Number for Library Access

17. Ask a Librarian