1. Body Language

2. Territory zIntimate yTouching y6-18” zPersonal yClose -1½ to 2½ feet yFar - 2½ to 4 ½ feet z Social yClose 4-7 feet yFar - 7-12 feet z Public yClose - 12-25 feet yFar - 25 feet or greater

3. Different Cultures... zA crowded culture zWhat is your private space?

4. When you invade my space zReactions to an invasion of your space yFeel troubled yGet defensive yBecome aggressive yRetaliate

5. Masks We Wear z Public Masks yPublic smile yClothing yPutting on my face z Extended territory yOn the road yAt work z Can we drop masks?

6. Jockeying for position zInclusive - Non-inclusive yHow you include/exclude others in a group zParallel body positions yWill position yourselves to relate to each other ySide by side are neutral yFacing means people are involved zCongruence-incongruence yGroups that imitate each other

7. Looking zHow long do you look? yStaring- dehumanizes or challenges yGlances - socially acceptable timing yAppraisal- may indicate interest zDo you look when you talk? zDo you look when you listen?

8. ‘What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If the spoken language is stripped away and the only communication left is body language, the truth will find some way of poling through. Spoken language itself is a great obscurer” Body Language Body Language, Julius Fast, MJF books, 1970. Actions Speak Louder than Words?

9. Misinterpretation = Trouble?? zLost business yLack of animation = lack of interest? yUS tendency to get right to business

10. Troubles z Conflict with peers Different work styles Wrong assumptions

11. Trouble…. z Misinterpretation of signals yCan be BIG trouble yLegal trouble yDo you know how to act or are you confused?

12. Do you know what you are saying?