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ClusterLion Automatic switchover for NetApp MetroCluster Robert Graf
CEO
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1001110110101110100111111001 We care about your data! protect manage
analyze
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High Availability in IT
High availability is a MUST in today’s IT world! Most businesses depend on their critical applications! “Always ON” became mandatory for many companies! Downtime cost productivity, money and image! Worst Ransomware Strains
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Is system uptime important to your business?
Cost of Downtime Is system uptime important to your business? File Activity The cost by industry and studies vary… However, IT downtime causes significant damage! Source: ServiceMax, from GE Digital, commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime. “The Study surveyed 450 IT & field services decision makers in the UK, US, France and Germany across the manufacturing, medical, oil and gas, energy & utilities, telecoms, distribution, logistics and transportation sectors, among others.
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8am @ Sixt Car Rental Service
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Mercedes Factory
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voestalpine
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always-ON availability
The Main Question is: Do you need always-ON availability for your IT applications? File Activity if YES: Automatic Switchover is needed! if NO: Manual Switchover is a valid solution!
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SRV1 SRV2 SRV2 Ethernet Fabric / ATTO’s Grid UPS Grid UPS Srvc(a)
Srvc(b) Fabric / ATTO’s Grid UPS Grid UPS
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ClusterLion Q Switchover Power-OFF Switchover SRV1 SRV2 Ethernet
Srvc(a) Srvc(b) Fabric / ATTO’s 100m Grid UPS 100m Grid UPS Telco B Telco A Q Switchover Power-OFF
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MetroCluster® Management and Disaster Recovery Guide
If all controller modules fail at a site because of power loss, replacement of equipment, or disaster. Typically, MetroCluster configurations can’t differentiate between failures and disasters. An administrator, or the MetroCluster Tiebreaker software must determine that a disaster has occurred and perform the MetroCluster switchover. Tie-Breaker should only be used for monitoring an alerting! AUSO (automatic unscheduled switchover) is not supported on MetroCluster- IP configurations. Execute command: switchover -override-veto true -forced-on-disaster true Ransomware Attack Data source:
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Tiebreaker Installation and Configuration Guide
Potential risks: Power loss, Panic, Halt or reboot, loss of MC switches Tie-Breaker should only be used for monitoring an alerting! Switchover happens automatically, with Tiebreaker in active mode. When you implement MetroCluster Tiebreaker in active mode, there are known issues that might lead to data loss! NetApp is not responsible for any damages that may arise out of use of MetroCluster Tiebreaker in active mode. Do not use MetroCluster Tiebreaker in active mode if the risks and limitations are not acceptable to you. Ransomware Attack Data source:
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Ransomware Attack Data source:
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Why is ClusterLion the right solution?
Running on totally independent infrastructure (mobile network and batteries)! Switchover actions will be disabled if NVRAM or Plexes are not in sync! Storage controllers are physically powered-OFF before switchover is triggered! Due to Cloud-Quorum no 3rd Datacentre is needed! Application integration into SAP, vmWare, etc. (trigger post-scripts)! Switchover in case of Network failure – (NFO on Ethernet)! Tamper-proof! High End security due to Layer-1 “Firewall”! Automatic guidance through giveback process! Proactive ProLion Support and MetroCluster expertise! Proactive MetroCluster configuration checks! Ransomware Attack
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(Network Failover Option) NFO
Switchover SRV1 SRV2 Ping Ping Ethernet Ping Ping Srvc(a) Srvc(b) Fabric / ATTO’s Grid 100m UPS 100m Grid UPS Telco B Telco A Q Power-OFF
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NO! automatic unplanned switchover
MetroCluster IP SRV1 SRV2 Ethernet Action required to switchover!!! Srvc(a) Srvc(b) Fabric / ATTO’s no AUSO!!! 100m Grid UPS 100m Grid UPS Telco B Telco A Q NO! automatic unplanned switchover
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Solutions for MetroCluster Switchover
Manual Switchover Tie-Breaker / Mediator ClusterLion Lowest TO because NO 3rd Datacentre needed for: Quorum Server, Network, Patch Management, etc. ✔ X Always-ON Availability Only two Datacentres needed Highly secure against Split-Brain and data loss (local Power-OFF before Switchover) Infrastructure independent view on MetroCluster Very easy to install and operate (Installation in less than 1h) Automatic switchover in case of Network failure Application integrated switchover (SAP, vmWare, etc.) Proactive Support, Calling and Config-Checks Guidance during Giveback-Process
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Q Detailed Setup A2 A1 B2 B1 Power-OFF SRV1 SRV2 “Giveback”
Customer Support during Giveback Switchover Ethernet / SAN 2x RS232 2x Ethernet 2x RS232 2x Ethernet Srvc(a) Srvc(a) Srvc(b) Srvc(b) Fabric / ATTO’s A2 A1 B2 B1 100m Grid UPS 100m Grid UPS Telco B Telco A 1. Reporting: A2: Active Controller Heartbeat A1: Lost Cluster Partner, NVRAM etc. B2: No Controller Heartbeat B1: Controller Error Monitoring: Power Supply Storage Controller Partner Status Heart-Beat Use Case: Power Outage 2. Action: B2: Power Off B1: Power Off A2: Active Controller Heartbeat A1: Force Switchover Q: Open Helpdesk Ticket Q Power-OFF Open Ticket Helpdesk
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ClusterLion Hardware (front)
ClusterLion without Front Cover „Hot Swap“ Battery
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ClusterLion Hardware (rear)
4x Power Input Reset Button 4x Power Output 2x Serial Consol Port Cooling Fan 4x Ethernet Connectivity PoE Output for Gateways Fuse
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ClusterLion Premium Support
Premium support contract: 24x7 Support Proactive customer notification Proactive configuration check Support during MetroCluster switchback 3rd Party maintenance in EMEA
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Do you need always-ON availabilty?
…the question is if you can afford to run your MetroCluster without ClusterLion? The question is not if you can afford ClusterLion…
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...we go the extra mile...
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