2. Session Topics USPS Business Customer Gateway Mailer Scorecard
Other USPS Forms Online
Enterprise Payment System
Open Q&A

3. Terminology
eDoc – Electronic Documentation – Digital copies of USPS forms 3541 and 3602 Postage Statements transmitted to USPS through the Internet
Full-Service – USPS program for business mailers that successfully and accurately use eDoc
BCG – Business Customer Gateway – USPS website for business mailers to manage account and other services, review eDoc, track mail and more
Mailer Scorecard – Area within the BCG that reports mail volume, accuracy and compliance with Full-Service requirements

4. Electronic Documentation
eDoc replaces hardcopies of:
PS Form Periodical Mail Postage Statement
PS Form Marketing Mail Postage Statement
USPS Qualification Report

5. eDoc Submission Methods

6. Business Customer Gateway
Sign in at

7. Mailer Scorecard – Full-Service
Access Mailer Scorecard
Access the Mailer Scorecard via Business Customer Gateway (BCG): 1 2 OR 4 3

8. Mailer Scorecard – Full-Service
Select eDoc Submitter view if:
The eDoc Submitter view aggregates data across the CRID used when submitting your electronic documentation
Assessments are generated per eDoc Submitter CRID
Select Mail Owner or Mail Preparer if:
Mail Owners may view their data by each Mail Preparer
Mail Preparers (with fewer than 60 Mail Owners) may view their data by each Mail Owner
Select Mail Owner or Mail Preparer Scorecard Details if:
You are a Mail Preparer with greater than 60 Mail Owners to see a view of each Mail Owner 1 2 3

9. Mailer Scorecard – Full-Service
Mailer Profile Tab
Summary of Mailings for a month for eDoc and hardcopy Postage Statement Mailings
Includes:
Mail Service Provider indicator
Total Volume
Full-Service Volume
Mail Classes
Processing Categories
eDoc Submission Type*
Total Volume: from eDoc and hard copy Postage Statements - populated based on Mailer’s Mailing Date
Mail Classes/
Processing Categories from eDoc and Postage Statements
Full-Service Volume from eDoc and Postage Statements
* Note that Mailers can submit an eDoc for mailings and not claim the Full-Service rate on all mailpieces.
eDoc Submission Type* from eDoc only

10. Mailer Scorecard – Full-Service
There are four tabs on the Scorecard:
Mailer Profile
Electronic Verification
eInduction
Seamless
Dashboard view of mailing activity over a calendar month
Provide feedback on mail quality
Each mailing added to previous mailings for current month, resulting in a cumulative percent - occurs within 48 hours of finalization
Changes in metrics since previous month highlighted
Green: improved more than 5%
Red: declined more than 5%
Yellow highlight (pictured left) exceeds USPS threshold
Data displayed in number metrics, number trending, percent metrics, percent trending views
Tooltips appear when you hover over a column or row header to explain the metric

11. Most Common Full Service Error Types?
Error Reporting Root Cause—Full Service
Mailer Scorecard – Full-Service
Error Reporting Root Cause –Full Service
What is the source of all Full Service errors?
Full Service errors are the result of eDoc only. Full Service errors are not related to validations of the physical mail.
Most Common Full Service Error Types?
1) By/For
2) Barcode Uniqueness

12. Mailer Scorecard – Full-Service Seamless Tab
For mailers participating in Seamless or Seamless Parallel
Provides overview of the verification results and indicates any verification exceeding a threshold
Results are from eDoc, manual sampling, and Mail Processing aka census verification over a calendar month
Provides feedback to eDoc Submitters and Mail Preparers/Mail Service Providers; Mail Owner view will be activated in future

13. Annual Submission of 3526 – Statement of Ownership
All Approved Periodicals must submit a statement of ownership by October 1st of each year
Must be published in the first issue after submission of Statement of Ownership to the Postal Service
Electronic submission through BCG (Preferred Method)
Hardcopy at local Business Mail Entry Unit

14. Online Statement of Ownership

15. Electronic Submission of 3510
Electronic submission through Business Customer Gateway coming in January 2020 (Preferred Method)
Hardcopy submission at local Business Mail Entry Unit

16. Why EPS? Pay for all Products and Services with one account
Enterprise Payment System (EPS)
Why EPS?
Pay for all Products and Services with one account
Manage accounts online
Establish permits online
Manage postage spent
Convenient payment options

17. Commercial Mailings on EPS
Eligible Products/Services
PO Box, Caller & Reserve Services (EPOBOL)
Address Quality Products (AEC, AECII and ACS)
Priority Mail
First- Class Mail, Letters, Cards, and Flats
First-Class Package Service
USPS Marketing Mail, Letters, Flats, and Parcels
Parcel Select
Media Mail
Library Mail
Bound Printed Matter
Periodicals
International Products
Business Reply Mail (BRM)
Every Door Direct Mail (EDDM) BMEU
Electronic Verification System (eVS)
Merchandise Return Service (MRS)
Online Fee Payment
Imprint Application Fee
FCM Presort
USPS Marketing Mail Presort
BPM Flats Destination Entry
BRM Application Fee
BRM Annual Maintenance Fee
BRM Bulk Weighted Average Permit Fee
BRM Bulk Weighted Average Annual Account
QBRM Annual Fee
QBRM Quarterly Fee
BRM Weighted Average Fee
Periodicals Original Entry – March 2019
Periodicals Re-entry – March 2019
Registrations for New Agents – March 2019
Shipper Paid Forwarding Fees – March 2019
Products & Services Coming Soon!
Share Mail
iCAPS
Commercial Postal Store PC Postage – Sept. 2019
Parcel Return Service (PRS)
Premium Forwarding Service Commercial (PFSC)
Intelligent Mail barcode Accounting (IMbA)
Remaining Address Quality products
Scan Based Payment (SBP)
Eligible Submission Methods
Eligible Permit Types
Eligible Transactions
Business Mail Entry Unit (BMEU) hard copy
eDoc (Mail.dat/Mail.XML)
Postal Wizard
Intelligent Mail small business (IMsb) Tool
Permit Imprint
Metered
Pre-cancelled Stamps
Periodicals (CPP/PP)
Postage Due
Business Reply
Postage Statement Processing (Domestic & International)
Adjustments
Mail Entry Postage Assessment
Reversals
Refunds (including Value Added Refunds (VAR))
Deposits
Transfers
Fee Payments
FOIA Requests

18. Link Permits/ Publications
Commercial Mailings on EPS – Account Setup
Get Ready!
Create BCG Account
Request EPS
Create EPS Account
Set-up Payment
Link Permits/ Publications
Choose the best payment option for your organization
Get a list of all your active permits
Register for a Business Customer Gateway (BCG) Account
Customers already registered skip to the next step
Go to “Other Services” tab on your BCG Account
Select “Get Access” on the “Enterprise Payment System” Tab
Create an Enterprise Payment Account
Set up the selected payment option: ACH Debit or Trust via EFT, Retail Deposit or Mobile Deposit
Link your mailing Permits to your EPA

19. Request and Create Your EPS Account
Commercial Mailings on EPS – Account Setup
Request and Create Your EPS Account
To Request EPS:
Go to the Business Customer Gateway.
Select “Get Access” on the “Enterprise Payment System” tab, which triggers a notification to the USPS to approve.

20. Submit Postage Statement
Commercial Mailings on EPS – Transactions
Submit Postage Statement
Present Mailing
Process Mailing
Finalize Mailing
Withdraw Payment
View Mailing Reports
Submit postage statement* electronically using mail.dat, mail.xml or postal wizard, or via hardcopy at BMEU
Present mailing at USPS facility
Action recorded in PostalOne!
Payment transaction sent to EPA
Payment withdrawn from EPA
Mailing reports viewable in BCG and EPS
Permit/publication number field: Enter permit/publication number in eDoc
Account number field: Optional, but must match the account number linked to the permit number
Mail Anywhere: EPA number will replace National account number

21. Customer Dashboard Commercial Mailings on EPS – Reports
Customer Dashboard provides a quick glance of all EPS accounts
Pending EPS Accounts section shows EPS accounts for which the account setup process needs to be completed
View the real-time total Spending History overview for all EPS Accounts, grouped by Products & Services
View the real-time total of pending ACH debit transactions sent to the bank at the end of the day and the current Trust Balance, per Active EPS Account

22. Standard Reports Commercial Mailings on EPS – Reports
Access to various data providing information on:
Overall spending
Commercial Mailing and Shipping Activity
PO Box Activity
ACH Debit Returns
System activity

23. Questions?
National Newspaper association or

24. Pub Aux Live! Congressional Action Team issue briefing
Save the Date
Pub Aux Live! Congressional Action Team issue briefing
Wednesday, March 11, 2020
3 p.m. Central