1. HSW’S Housing Support Workers

2. MEET THE HOUSING SUPPORT WORKERS
Kim Crane: Baccalieu Trail – Georgetown-Bay De Verde Old Perlican-Whitbourne
Tracey Coady: Clarenville/Bonivista
Joan Brown: Burin Peninsula
Danette Hicks: Gander
Kerrie Randell: Grand falls/Windsor – Botwood (Springdale-Lewisporte)
Michelle Power: Southwestern NL (Stephenville)
Steve Gaulton: Corner Brook, Bay Of Islands, Deer Lake
Krystal Saunders: Happy Valley/Goose Bay
Kim Martin: Labrador West

3. ROLL OF A HSW
A Housing Support Worker helps individuals with complex needs (ages ), and individuals who are at risk of becoming homeless find and maintain safe affordable housing. HSW’s will help navigate systems to find programs that may benefit their clients.

4. A Day In The Life of a HSW…
Helping people secure emergency and permanent housing
Helps people maintain their housing
Eviction prevention
Assist with landlord/tenant issues
System navigation
Advocacy
Referrals
Collects and distributes used furniture & household items to people in need
Creates awareness about the local housing & homelessness issues that exist
Continuously advocates for affordable & supportive housing

5. A day in the life of a HSW…
Meeting clients (Intake)
Reassuring clients/calming clients
Listening to clients stories and situations
Starting the paperwork (applications for AES, applications for housing, emergency drug cards, food hampers, arranging emergency housing, to am a few).
Provide transportation
Teaching Life Skills
Calls

6. A Day In the Life Of a Client
Where do I go?
What do I do?
How am I going to stay warm today?
How am I going to eat today?
Where am I going to sleep tonight?
My children do not have any lunch today.
How am I going to pay my power bill?
I need to get to the hospital?
I need help today; I can’t wait 30 days.
I need low income housing now, I can’t wait weeks.
How can I call the food bank, I do not have a phone.

7. Tea & Talk Other Things We Do… A Chance To Get Something Of Your Mind.
“No Judgement Here”
A Chance To Get Something Of Your Mind.

8. Other Things We Do…
Cooking Class
Spaghetti Squash

9. Other Things We Do…
Karaoke
Night

10. Other Things We Do…
Biggest Loser

11. Other Things We Do…
Bingo Night
Craft Night

12. Pancake Breakfast (CAB)
Other Things We Do…
CONA, Keyin, BPHCC
Pancake Breakfast (CAB)

13. CHRISTMAS TIME
Christmas gift bags
Adopt A Family

14. Success Stories…
From This…
And This…

15. Success Stories… 28 YEAR OLD MALE 10 YEAR DRUG ADDICTION
GIRLFRIEND DIED OVER DOSING ON DRUGS
ALLIENATED FAMILY
LIVING OFF THE SYSTEM
IN AND OUT OF JAIL
CHRONIC HOMELESS
FORMER UNIVERSITY STUDENT
INSPIRING WRITER

16. Boom and Bust in Labrador West

17. Big Boom NO Room Mining industry Town of Wabush and Labrador City
Economic boom, and what it means for the communities ( high rent, low vacancy rate, hotels, contractors etc..)

18. Income Threshold Newfoundland and Labrador $32,500 Labrador West
$65,000

19. Courtyard Place Application 2011, no affordable housing available.
Target population
Rental cost
2017

20. Bust Landlord connections Vacancy rate Rental rate
Busy Housing Support Worker

21. Housing Support Worker Challenges

22. NLHC
Wait Times
Option C
Accessible units
Vacancy rate

23. AESL
Application Process
Rental Rates
Travel (workers and clients)

24. Steve Gaulton Housing Support Worker Corner Brook
Community Mental Health Initiative
Corner Brook Status of Women Council
Support Team
Vesta Place – Womens Centre
Tenant Relations Worker – Summit Place/CMHI

25. Creating Community Partnerships
Community Advisory Board (YMCA, CYN, Women's Centre, Willow House, Salvation Army Family Services, Ministerial Association, AES, Western Health, Food Bank, NL Housing) members
Advanced Education, Skills and Labour
Liaison Social Worker
Client Services Offices
Managers
Administrative Support
Creating Community Partnerships

26. Western Health - Mental Health Unit, Community Mental Health and Addictions
Community Groups/Resources – Family Outreach Resource Centre,

27. Benefits Local Hub for services
AES
Western Health (Hospital and Community Services)
Salvation Army Family Services (Thrift Store and Food Bank)
RNC
Probation
CSSD
Service Canada Office
Easier to walk in for services (with HSW support)
Smaller communities
Mutual service recipients

28. Everyone wants what’s best for the individual Life before HSW –
No housing support available
It was no ones role
Given a list
No follow up support

29. Life After HSW –
Advocacy Support
Housing Support
Housing Maintenance

30. Community works together to support individuals.
WRAP Around Supports
CMHI
Women’s Centre
HOUSE and TRW
As needed supports/consultation

31. Respect
Its not the staff its the policies
Kill them with Kindness

32. Thank you !
Questions or Comments?