1. Incedo Provider Portal Functionality
1/1/2020
1/6/2020
1/13/2020
1/27/2020
2/2/2020
Sign on to Provider Connect
Perform Member Search and Review eligibility
Request Authorization (Called: Request Entry)
Manual Claim entry (Called: Add Claim)
Upload 837 for claim entry
Electronic Claim submission via clear house (all clearinghouses configured with OMDBH payer ID will flow correctly) Note: Some clearinghouses may not be ready
Review Claim Status (Received, Not Adjudicated, Approved, Paid, Denied)
Payment Distribution – Check (first check on 1/9)
Payment Distribution- EFT
As long as a provider has registered via their token they can sign into provider connect
Payment distribution happens via first check-write completes and is distributed on 1/7 – check to be mailed on 1/9
BH2562_12/2019
United Behavioral Health operating under the brand Optum