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Innovative Data Protection
An Overview of VERITAS NetBackup Please note that the presentation makes ample use of animation, but we have scripted it so that you will clearly know when to advance through animation or to the next slide. Look for these aids in the scripting to help you move through the presentation – [RETURN] – press <Page Down>, <Enter>, or <space> to advance to the next animation.

Agenda How can NetBackup Enterprise Server solve my backup and recovery issues? NetBackup Architecture NetBackup Key Benefits NetBackup Agents and Options Database-Aware Backup and Recovery Comprehensive Management Enhanced Disaster Recovery Backup and Recovery for SAN and NAS Architectures Advanced Backup and Recovery Technologies Security VERITAS Solutions with NetBackup Enterprise Server Summary Questions and Answers Appendix

How can VERITAS NetBackup Enterprise Server solve my IT issues?
My business needs to: Deploy an enterprise class backup and recovery product Eliminate complexity and reduce training costs Support a wide variety of systems and architectures Leverage tape and/or disk for data protection Minimize or eliminate the backup window Create a Comprehensive data protection solution The following list are business reasons that would lead a prospect to consider a solution such a NetBackup Enterprise Server.

VERITAS NetBackup Architecture

NetBackup Storage Domain
Clients Media Server(s) Master Server NetBackup Enterprise Server is built upon a 3 tier architecture. *Note* Master & Media servers can be UNIX, Linux, Windows, or any combination. The first tier is the Master Server. The Master Server acts as the “brains” of NetBackup, controlling functions such as job scheduling, backup classes and maintaining the meta data such as tape media and detailed client backup data. The Master Server may be configured to back up and recover data. [RETURN] The second tier is the Media Server, which performs backup and recovery operations. The Media Server was designed to place the backup and recovery close to where the data is. For example, Media Servers can be deployed throughout the enterprise to backup other servers (UNIX, Windows, NetWare) and workstations (e.g. MAC, OS/2, Win98). Another popular use of Media Servers is where there is an application server running a large database application. This application server can become a NetBackup Media server so that local (direct SCSI attach or SAN attach to a tape device/library) backup and recovery can occur. This type of backup is the fastest method possible for larger amounts of data (e.g. several 100 gigabytes). [RETRUN] The third tier consists of the clients themselves that are backed up by the Media (and in some installations, Master) Servers. A “client” can be a UNIX, Linux, Windows or Novell NetWare server or one of many workstation O/S such as MAC OS, Win98 or OS/2. In addition, NetBackup supports OpenVMS clients and Linux clients running on IBM zSeries (OS/390) systems. The combination of a Master Server and one or more Media Server is called a storage domain. Unique Features to mention: 1) Automatic Media Server failover (ensures clients are protected in case the primary Media Server fails). 2) Server independent restore (ensures tapes can be restored via alternate media server).

NetBackup Architecture
Data center-class performance & reliability Core design based on three tier architecture TCP/IP or shared memory protocols for data transfer Tape multiplexing for backup & recovery write multiple streams of data concurrently to tape media – overcome performance limitations of slow networks Interleave multiple clients Interleave multiple file systems/databases Backup catalog designed for speed, reliability, and efficiency Server- and destination-independent restore NetBackup Enterprise Server also offers many features that set it apparent from the competition. NetBackup leverages both TC/IP and shared memory for data transfer. Being able to multiplex data to the same tape drive enables users to tune NetBackup and make up for slow networks or clients. NetBackup also can be enabled to provide multiple data streams. This will also increase backup and recovery performance. NetBackup’s catalog structure is extremely solid and continues to provide reliable information for even the largest IT shops. Also, NetBackup can restore data to machines that were not used to backup the data.

NetBackup GUI NetBackup has a robust java or native windows GUI (depending on the platform the server is installed on), plus offers very rich command line functionality. The picture above is the launch window from the NetBackup Administration Console on Windows. On the right side, you can see the wizard that will walk the user through the product step by step.

VERITAS NetBackup Key Benefits

Robust Instrumentation
Easy to implement, monitor and diagnose Activity monitor shows job progress Integrated scheduler with ability to set job priorities This screen shot helps demonstrate how relatively straightforward it is to configure and use NetBackup. On the right is a drill down into the attributes of a particular backup job. When configuring a backup policy, for example, you set parameters primarily within four areas – Attributes, Schedules, Clients, and Backup Selections – and you do not have to go to a different interface to perform configuration. Operators can easily step through one NetBackup operation after another or can simply use the wizard to help define the product’s operations.

Activity Monitor How easy is it for you to find out the status of your backups? Do you have to run SQL commands or scripts to discover this information? With NetBackup, it’s easy. NetBackup’s Activity Monitor displays the statuses of all backup, restore, archive, or duplication activities. [RETURN] Double-click on a particular job, or highlight the job and right-click, and you’ll get to more details. Within Detailed Status, NetBackup even provides a backup progression bar, to show you how far along in the backup you’ve gone.

Integrated Troubleshooter
Let’s face it – backups do fail. The question is – how easy is it for you to figure out why a backup was unsuccessful? Do you have to fumble through product manual after product manual? With NetBackup, we’ve integrated our troubleshooting guides into our graphical user interfaces for extremely quick access to information that may help you solve your problem. [RETURN] When you first go to the Troubleshooter, you’ll get detailed description of the problem. When you go to the Troubleshoot tab, [RETURN] you’ll get details about what steps you should try to alleviate the problem, without having to scan through scores of hardcopy manuals.

Extensive Server Support
Master Server platforms HP-UX HP (Compaq) Tru64 UNIX IBM AIX Red Hat Enterprise Linux Microsoft Windows NT/2000 Microsoft Windows Server 2003 Sun Solaris Media Server platforms HP-UX HP (Compaq) Tru64 UNIX IBM AIX Red Hat Enterprise Linux Microsoft Windows NT/2000/2000 SAK Microsoft Storage Server 2003 Microsoft Windows Server 2003 Novell NetWare SGI IRIX Sun Solaris NetBackup 5.0 servers may run on these Operating Systems (OS) today. For more information, including OS versions and other details, please visit and refer to the appropriate NetBackup compatibility list. Also, this list will change as new operating systems and new version levels are added.

Extensive Client Support
Client platforms Apple Mac OS X Citrix MetaFrame Debian Linux FreeBSD HP-UX HP (Compaq) OpenVMS HP (Compaq) Tru64 UNIX IBM AIX Microsoft Windows NT/2000/2000 SAK/XP Microsoft Storage Server 2003 Microsoft Windows Server 2003 Novell NetWare Red Hat Linux Enterprise Linux AS/ES/WS IBM zSeries SCO UnixWare SGI IRIX Sun Solaris & Solaris x86 SuSe Linux Enterprise Server NetBackup 5.0 clients may run on the platforms listed above. For more information, including OS versions and other details, please visit and refer to the appropriate NetBackup compatibility list. Also, this list will change as new operating systems and new version levels are added.

Extensive Client Support
Electronic client installation & upgrade NetBackup client NetBackup master server Note that in most companies the client tier usually represents the single largest group of systems to be protected. To simplify loading client software, NetBackup offers electronic client installation. [RETURN] A NetBackup master server may push client software out to remote systems over the network. Patches may also be distributed in a similar fashion. And, on Windows, in particular, an administrator may install the NetBackup master server, NetBackup media servers, NetBackup clients, or the NetBackup Administration Console from a single Windows system.

Ensuring service levels are attained
Backup Flexibility Ensuring service levels are attained Full, differential incremental, cumulative incremental, or synthetic backup Choice of protection media (disk, tape, and optical) Duplication of backup images Concurrent (“on-the-fly”) or post backup Ability to follow NFS and CIFS mount points Network bandwidth throttling True Image Recovery Restores data as it existed from last backup - no unintended restore of deleted data Client data compression NetBackup Enterprise Server provides a number of capabilities that make it extremely flexible and configurable: Backup types- configure full, differential incremental (backup since last backup- full or incremental), cumulative incremental (backup since last full), or synthetic backup. We’ll talk more about Synthetic Backup in the next few slides. Backups can be done to tape, disk, or some optical drives Duplication of tape media can be done with the core product in line with concurrent backups or post backup. We’ll talk more about this in a few slides. Backups can follow NFS mounts True Image Recovery- NetBackup is smart enough to track files that have been deleted during incremental backups so that restore operations do not restore deleted files Product offers client side compression to make data sizes smaller as they are sent across the network

Backup Flexibility Synthetic Backups Back up less data
Need only perform incremental backups moving forward, after initial full backup Produce a full backup or cumulative incremental, whether client is online or not, without copying data from the client again Less impact to NetBackup client Less impact to network May reduce the amount of tape media needed during backup and restore Backs up a unique file only once May increase restore performance Introduced with NetBackup 5.0, Synthetic Backups makes an interesting proposal – after your initial full file system backup, you need only perform incremental backups moving forward. How? Once initiated, a synthetic backup synthesizes a new full backup image or cumulative incremental backup image from the previous full backup and subsequent incremental backups. The processes involve only the NetBackup master server and media server and are entirely away from the associated client system(s). The resulting benefits are numerous – 1. Back up less data 2. Produce a full backup or cumulative incremental while client is not online 3. May reduce the amount of tape media needed during backup and restore 4. May increase restore performance

Backup Flexibility Synthetic Backups NetBackup Server NetBackup Client
1. Write full backup to tape 2. Write incremental backup to disk 3. Write incremental backup to disk NetBackup Client 4. Create synthetic full from original full plus incrementals; write to tape Disk Tape Let’s look at a common usage model for Synthetic Backup. On the left, you see a NetBackup client with file system data to be backed up. In the middle, you see a NetBackup server connected to both disk and tape. [RETURN] Initially, a traditional full backup of the file system is performed, and this full backup is sent to tape. Subsequent incrementals are backed up to disk. [RETURN] When a synthetic backup initiates [RETURN] NetBackup creates the new full backup image from the original full backup on tape plus the incrementals on disk, writing the newly synthesized full backup image to tape. Notice how a synthetic backup does not involve the NetBackup client in any way. Also, note that Synthetic Backups may utilize inputs (previous full and incremental backups) hosted on disk, on tape, or on a combination of disk and tape. The synthesized backup may then be written to disk or to tape.

Backup Flexibility Inline Copy
Create duplicates to tape or disk concurrently with primary backup Primary Backup Duplication Session Inline Copy Traditional Backup & Duplication Previously a feature of the optional VERITAS NetBackup Vault, Inline Copy is now a core feature of VERITAS NetBackup and has been enhanced specifically to be able to provide inline duplication to either disk or tape. Typically, duplication is itself a separate process, usually commencing after primary backups are completed. With Inline Copy, you can configure one or more duplication sessions to run concurrently with the primary backup. [RETURN] The benefits are time savings, since you do not have to run duplication as a separate session. Users may also be able derive benefits from better tape drive utilization. How? Post backup duplication may require a minimum of two tape drives – one for reading the data and one for writing the data. With Inline Copy, you may use as little as one tape drive – the target tape drive for duplication. This could mean less drive wear and tear. Primary Backup Duplication Session Time

Restore Flexibility Enhanced Disk Staging
Allows backups when tape drive resources are scarce Faster restores from disk-based images (no tape drive latency) NetBackup has always been able to back up to disk. And, with the prices of disk dropping and with service levels increasing, we’ve seen more companies start to consider disk-based data protection strategies usually complement existing tape-based practices. One of the most logical areas to insert disk-based protection is in the backup staging space. Primary backups are first directed to a disk “staging area”, and then, based on a preset schedule, the backups are relocated from disk to tape. In the background, expiration of images to free disk space is handled transparently. The graphic at the bottom right of the slide shows where one would configure a disk staging storage unit within a backup policy. While this functionality was automated through optional products in the recent past, it is now part of the core NetBackup feature set. Benefits include allowing backups when tape drive resources are scarce, or unavailable. Also, restoring from disk usually is faster than restoring from tape because you don’t have to deal with tape drive latency (mounting and unmounting media).

Restore Flexibility NetBackup Client NetBackup Server NetBackup Client
Backup 1: Store on disk and copy to tape on scheduled basis; expire disk images as disk fills Stream to tape NetBackup Client Restore: un-multiplexed restore from tape NetBackup Client Restore: Fast restore from disk if data still available there Tape Let’s look at how NetBackup disk staging works. [RETURN] Initially, primary backups are directed to a disk staging storage unit (dssu). The relocation from disk to tape will stream backup data to tape without the use of multiplexing. Expiring images on disk is handled automatically, as the disk staging storage unit fills. [RETURN] For a restore, if the images are still located on disk, then NetBackup will restore from disk. Otherwise, NetBackup will restore from tape. [RETURN]

Backup and Restore Flexibility
Checkpoint Restart Failed backup or restore job may be automatically restarted from last checkpoint Backup or restore job may be SUSPENDED, and then RESUMED at a later time Job SUSPENDED Job RESUMED When backup or restore jobs fail, you usually have to restart the job from the beginning. That means even though you may have completed backing up 95 GBs out of 100 GBs and encounter an error, you still may have to start from the beginning of the backup once again. Not a pleasant thought, unless you have Checkpoint Restart functionality. NetBackup supports Checkpoint Restart for both file system backup and file system restore. A failed backup or restore job may be automatically restarted from the last checkpoint performed. Furthermore, NetBackup supports suspending a backup job or restore job. [RETURN] The administrator may then resume the job at a later time. Job Start Job Finish

VERITAS NetBackup Media Server
Tape Multiplexing Client #1 Client #2 Tape Library VERITAS NetBackup Media Server Multiplexed Data Stream As mentioned before, NetBackup multiplexing can be configured to improve performance. With NetBackup, multiplexing has a maximum of 32 streams per tape drive. Maximize performance on slow networks, file systems or clients Drive tape drives at top-rated speed Multiplex up to 32 clients or file systems per tape drive

Automated Media Management
Mainframe Strength Media Management Support for all popular tape devices & libraries Tape error and usage statistics Volume pool management (including spill-over) Automatic tape drive cleaning Parallel data access to multiple devices Multi-host library sharing for all server platforms One of the core strengths of NetBackup is the vast media management capabilities it provides. In addition to the features mentioned above, NetBackup also supports a wide variety of tape drive and libraries on the market today. For further details, see support.veritas.com and click on DataCenter and compatibility list. In addition, VERITAS has partnerships with all of the premium tape library and drive vendors on the market today.

NetBackup Agents and Options

How do I leverage my investment in NetBackup to solve business issues?
Database-Aware Backup and Recovery Comprehensive Management Enhanced Disaster Recovery Backup and Recovery for SAN and NAS architectures Advanced Backup and Recovery Technologies Security

Database- & Application-Aware Backup and Recovery Agents

Business Issue- I need to protect critical database and application data
NetBackup provides: Online backup and recovery for leading databases and applications Use of approved APIs for reliable backup and recovery Management of different databases and applications from one centralized console Another requirement for many IT shops is to protect data that resides in a database or application. NetBackup has many agents for the most popular databases and applications on the market today. The agents utilize the recommended API structure for each application or database to guarantee reliable backup and recovery of these complex data structures.

Database- & Application-Aware Backup and Recovery
API Database or Logs VERITAS NetBackup Database Agent VERITAS NetBackup Enterprise Server Tape, optical or disk media NetBackup provides an agent that resides on the server where the database or application lives. In addition to the database and its data makeup, NetBackup can also protect log files and other critical attributes required for recovery operations.

Database-Aware Backup and Recovery Agents
The list above shows the popular applications and databases supported by NetBackup. For up to date information, please see support.veritas.com for specific compatibility. The list above include Oracle, Microsoft Exchange, Microsoft SQL, Sybase ASE, Lotus Notes, Microsoft SharePoint Portal Server, IBM DB2, SAP R/3 and Informix.

Comprehensive Management

Business Issue- I need to see and understand my environment
NetBackup provides: Detailed views of all NetBackup sites from one console in real-time Proactive analysis of potential problem areas Views of both NetBackup and Backup Exec from one console Detailed historical reporting across a single or multiple NetBackup sites

Global Data Manager Manage & monitor multiple storage domains from one console Lower TCO with real-time critical information for administrators Drill-down into any specific site VERITAS Global Data Manager provides another tier to NetBackup Enterprise Server. It can monitor and manage multiple NetBackup sites from a single console regardless of geographic location. It also can manage NetBackup Enterprise Server and Backup Exec sites in combination. In addition to an overall, real-time view of the environment and detailed reporting, the user can also drill-down into any specific site for further details on the environment.

Global Data Manager Real-time management, monitoring, and reporting
This is the GDM dashboard. On the left side of the interface are all the locations that have a NetBackup environment. On the right side, you can see that the interface has drilled down into the Detroit site to view specific summary information and alerts. This is in addition to the base level information GDM provides at the top of the screen. Real-time reports can also be run from the dashboard.

NetBackup Advanced Reporter
Consolidate information across a NetBackup Storage Domain View information in charts and graphs, rather than searching thru logs An option for VERITAS NetBackup, VERITAS NetBackup Advanced Reporter builds on the base set of NetBackup reports to offer more than 30 enhanced reports that display information in charts and graphs so that it is easier to assimilate by the operator. Advanced Reporter provides critical details that will enable tuning of the product or further analysis as to what is happening in the backup environment from a historical perspective. Advanced Reporter also has customizable reports using PERL and also can capture data for a specific time period specified by the operator. [RETURN] Once a day (time frame configurable by administrator), the Advanced Reporter repository is loaded with NetBackup log information from the previous day. This log information provides the basis from which Advance Reporter’s graphical reports are generated. The reports are HTML-based, and may be easily accessed via commonly-used Web browsers. Log Log Log Log Log Advanced Reporter Repository VERITAS NetBackup

Site Summary The Site Summary report provides a consolidated view of all backup and recovery activity from the previous day. From this report, an administrator can tell exactly which backup jobs completed successfully, which backup jobs were partially successful, and which backup jobs failed. Embedded hyperlinks within the report enable you to navigate easily to more detailed information, without having to move to a different interface.

Additional Features: Customized Reporting Capabilites Open Perl API allows for custom reporting Useful for organizations with specialized needs (I.e., chargeback) Browser-based Interface Easy access to reports through standard web browser Accessible reporting from any computer Right-click context sensitive menus allow for drill down Historical Reporting Great for troubleshooting Easy to analyze backup and recovery environment The latest features of Advanced Reporter as described above. For more detail, check the sys admin guide for Advanced Reporter on Vnet or veritas.com

Enhanced Disaster Recovery

Business Issue- How can I use NetBackup for better DR efficiency?
NetBackup provides: “Cradle to Grave” services for tape media management Advanced reporting and automated functionality designed to protect business from local site loss. Rapid server recovery Not just the data on a server, but the recovery of the machine itself Consistent and automated methodology across platforms To help make disaster recovery more efficient, NetBackup offers options that manage offsite tape rotation or help speed server recovery across platforms. VERITAS NetBackup Vault offers “cradle to grave” services for tape media management, while VERITAS Bare Metal Restore teams with VERITAS NetBackup to automate and simplify server recovery.

NetBackup Vault NetBackup Vault coordinates tape rotation - the movement of NetBackup media to and from an offsite facility Reduces risk of error Optimizes the use of vendor offsite vault “slots” Vault profiles determine which backups are duplicated or sent offsite, and for how long they are retained Selectable retention for offsite copies Duplicate and de-multiplex for faster recovery Let’s talk about NetBackup Vault. Simply put, NetBackup Vault coordinates tape rotation, to and from an offsite facility. Today, it is not uncommon to find enterprises who are tracking their offsite tapes through manual techniques, perhaps using spreadsheets. NetBackup Vault helps address the challenges of error-prone manual techniques by automating processes, such as the ejection of duplicate tapes to be brought offsite, the tracking of offsite tapes and their associates slots, and the monitoring of tape retention periods, so that expired volumes may be brought back onsite for reuse.

NetBackup Vault Sending Tapes to the Vault
Glen Simon: Needs intro slide before NetBackup Vault Sending Tapes to the Vault VERITAS NetBackup Vault provides total lifecycle management of tape media. It can handle duplication, reporting, ejection, and pick list generation. This next two slides discuss the typical lifecycle a tape will go through when be managed by the NetBackup Vault option. This option provides true DR capabilities by having tapes offsite and accounted for a any point in time.

NetBackup Vault Returning Tapes from the Vault
Second half of Vault process

Additional Vault Capabilities
Reports Distribution, Inventory, Pick List, and Recovery Iron Mountain Electronic Format Report Automatic tape ejection notification Support for Closed Container vaulting VERITAS NetBackup Vault now offers support for closed containers. Vault partners, such as Iron Mountain, have long provided closed containers for customers to store duplicate media. Typically, the vault provider delivers the container to the customer, who loads the container with duplicate media. The vault provider would then retrieve the container from the customer and inventory the duplicate media logically as a container, rather than individual pieces of media. NetBackup Vault tracks and reports on media, the containers in which they reside, and the return dates of those media and containers.

VERITAS Bare Metal Restore™ Faster Server Recovery
Traditional Recovery BMR Fully automated system recovery Foolproof process Faster and Simpler No OS reinstall Rebuilds hardware configuration Adds consistency across supported platforms: Windows Solaris AIX HP-UX Repair Hardware Repair Hardware Collect all necessary media together Click “Prepare to Restore” REBOOT REBOOT Reload OS from CD-ROM or floppies REBOOT Reload Backup Software from CD-ROM An extension of VERITAS NetBackup, VERITAS Bare Metal Restore (BMR) provides optional automated and simplified server recovery. Fully integrated with NetBackup, BMR significantly reduces the number of steps requires to bring a system back to working order. No reinstallation of the OS or reconfiguration of the hardware is required. REBOOT Load recovery tape and restore system REBOOT

Backup and Recovery for SAN and NAS Architectures

Business Issue- I need to protect data in a SAN or NAS environment
NetBackup provides: Support for diverse and scalable SAN configurations Advanced media management Ability to dynamically share tape drives with heterogeneous hosts Leverage tape drive and library costs (TCO) Ability to backup and recovery popular NAS devices with NDMP

NetBackup Shared Storage Option Dynamic Drive Sharing
LAN Servers Fibre Channel Loop / Fibre Channel Switch Bridge SCSI While NetBackup can support backup over a SAN natively, its abilities are further enhanced with an option known as SSO or Shared Storage Option. This option enables dynamic sharing of tape drives which reduces the total cost of ownership for the tape library and also the drives. Backups can be completed quickly because more tape drive resources are available and are not statically assigned to a specific server. This configuration also takes advantage of all the capabilities of Fibre channel and it can also support a variety of operating systems and SAN hardware components. Automated Tape Library Automated Tape Library

NetBackup for NDMP Flexible architecture
Broad platform and device support Support for Direct Access Restore (DAR) Local Backup 3-Way Backup Remote NDMP Backup LAN NDMP Hosts VERITAS NetBackup for NDMP Server NDMP backup is required for most high-end NAS (network-attached storage devices). NetBackup supports a large number of these devices from vendors, such as Network Appliance. With this agent, NetBackup also offer three configuration possibilities listed above. This flexibility allows the user to select which method makes the most sense for the business. NetBackup as supports DAR which enables faster restores by using file history information to better position tapes to the exact file needed for recovery. This slide illustrates the three techniques for backing up NDMP hosts. [RETURN] In local backup, NAS data is backed up to direct-attached tape devices. [RETURN] In 3-way Backup (also known as 3-way copy), NAS data on one filer is backed up over the network to tape devices connected to another filer. Finally, [RETURN] in remote NDMP, NAS data is backed up over the network to tape devices connected to a NetBackup media server. The NetBackup media server may be running Sun Solaris, Microsoft Windows NT, Windows 2000, or Windows Server Note that there are other NAS solutions that run on platforms, such as Microsoft Windows 2000 SAK, Microsoft Storage Server 2003, or Linux. In these cases, NetBackup leverages standard server or client backup, where supported. Please refer to the OS compatibility list for details. Tape Drive Automated Tape Library Tape Drive

Advanced Backup and Recovery Technologies

Business Issue- How can I achieve better performance with less impact?
NetBackup provides: Fast backup for file systems with a large number of small files without sacrificing recovery granularity Integration with both VERITAS and 3rd party snapshot technologies Use of existing SAN or direct-attach implementations to produce either “off-host” or “server-free” backup The fastest recovery possible for file or Oracle data

NetBackup Advanced Client
Advanced protection methods delivered as a single solution to address the challenges of the modern data center Faster restores Faster backups Lower impact backups Consolidates various options that were previously priced and licensed separately VERITAS NetBackup Array Integration Option VERITAS NetBackup FlashBackup VERITAS NetBackup for Oracle Advanced BLI Agent VERITAS NetBackup Instant Recovery Option VERITAS NetBackup ServerFree Agent Introduced with NetBackup 5.0, VERITAS NetBackup Advanced Client consolidates various options that were previously priced and licensed separately into a single solution to help address faster restores, faster backups, and lower impact backups. These options were formerly the following – · VERITAS NetBackup Array Integration Option · VERITAS NetBackup FlashBackup · VERITAS NetBackup for Oracle Advanced BLI Agent · VERITAS NetBackup Instant Recovery Option · VERITAS NetBackup ServerFree Agent

Why Advanced Client? From a business perspective, because it:
Helps enterprises focus on running the business rather than worrying about backup (transparent backup) Helps IT leverage dollars already spent (hardware leverage and integration) Helps protect critical business data faster and possibly more often than ever before Helps provide fast access (restore) to critical data in the event of accidental deletion or corruption

Why Advanced Client? From a technical perspective, because it:
Helps provide fast backup for file systems with a large number of small files without sacrificing recovery granularity Offers integration with both VERITAS and 3rd party (API) snapshot technologies Leverages use of existing SAN or direct-attach implementations to produce either “offhost” or “server-free” backup Helps provide the fastest recovery possible for file or Oracle data

Advanced Client Advisor
The Advisor asks questions, such as… What is your primary objective? Using snapshots Reducing traffic on the network Specially tuned backup methods like BLI Utilize special hardware Instant recovery What is the client like? Operating system File system Type of data, e.g, database, f/s How often does data change? Included with NetBackup Advanced Client software, Advanced Client Advisor ships as easy-to-follow Web pages designed to help provide recommendations as to what kind of Advanced Client method to implement. Designed as easy-to-follow Web pages, the Advisor may be used independently of NetBackup Advanced Client.

Asks, Analyzes, and Advises
The Advanced Client Advisor analyzes the input and recommends the solution that best matches goals and resources Description of the Solution Explanation of the advantages and how it fulfills the desired objectives System requirements and limitations Note that the Advanced Client Advisor is available for download via the VERITAS external Support Website –

Traditional Recovery from tape Instant Recovery from disk snapshot
Faster Restores Instant Recovery method Traditional Recovery from tape Instant Recovery from disk snapshot LAN LAN NetBackup Server NetBackup Client NetBackup Server NetBackup Client The Instant Recovery method helps provide extremely quick recovery from disk-based snapshots created by either VERITAS File System or VERITAS Volume Manager. No data is moved across the network and no tape is involved. NetBackup keeps track of all snapshots and can restore them very quickly. This option works with file system backup and recovery on Sun Solaris and HP-UX, as well as with Oracle backup and recovery on Sun Solaris and HP-UX. TAPE DISK TAPE DISK

Faster Backups FlashBackup method Raw Partition Backup File System
Physical backup, light backup footprint Ideal for backing up thousands or millions of small files More cost effective and granular than hardware-based solutions Full or incremental backup of live file system Supports NTFS, UFS, Online JFS or VERITAS File System Restore individual files or directories, remote or local file system Raw Partition Backup FlashBackup represents a breakthrough for “snapshot” backup of file system data in Sun Solaris, HP-UX, or Windows 2000 environments (AIX & Linux support is planned for a future release). FlashBackup provides a consistent, point-in-time backup of either Solaris UFS, HP Online JFS, VERITAS VxFS (Solaris & HP), or NTFS filesystems. FlashBackup supports both full and incremental backups. While FlashBackup performs high-speed, low overhead physical block level backup, it allows for logical restore of individual files. 1. Map of file system is made 2. Physical backup begins 3. For live data, old image is cached 4. Cached data is written to tape File System Cache

Changed Blocks Since Last Backup
Lower Impact Backups Block-level Incremental Backup method Storage Checkpoints identify changed blocks for backup rather than entire data files NetBackup Server Changed Blocks Since Last Backup Oracle database Online Snapshot Block-Level Incremental Backup for Oracle Backup of only changed Oracle blocks from the storage checkpoints reduces elapsed time for backup Oracle database remains online and backup impact is minimal This method leverages storage checkpoint functionality included with VERITAS Database Edition for Oracle. Online Snapshot Block-Level Incremental Backup for Oracle Backup of only changed Oracle blocks from the storage checkpoints reduces elapsed time for backup Oracle database remains online and backup impact is minimal. Tape Library

Lower Impact Backups ServerFree method ServerFree Backup LAN
NetBackup Server NetBackup Client NetBackup Server ServerFree Backup In its easiest form, the ServerFree backup method enables movement of data directly from disk to tape via the SAN. The result is zero impact to either the application server or the media server during the time when backup data is moved. This means servers can be occupied with other tasks rather than being burdened with backup. SAN DISK TAPE

Lower Impact Backups Array Integration method
Extend and leverage a variety of snapshot methods, including 3rd party hardware-based solutions from EMC, HDS, HP, and Sun Ability to support off-host backup and server-free backup capabilities System (Client A) remains online with reduced backup impact Client A Backup Server The Array Integration method helps enable NetBackup to integrate with disk-based hardware snapshots and use them for the purpose of backup. This process can be done off-host and support methods from EMC, HP, HDS, and Sun (with more to come in the future). This is a point-in-time backup that is fast and efficient plus leverages existing technologies already found in a number of enterprise class IT shops. Primary Mirror Disk Array Tape Library

Security

Business Issue- How can I make sure my data is secure?
NetBackup Encryption Option provides: 40 or 56-bit DES encryption File system and database support Tape Library NetBackup offers either 40-bit or 56-bit DES style encryption as option. Encryption happens on the client and data is sent across the infrastructure. NetBackup Client NetBackup Server

VERITAS Solutions with NetBackup Enterprise Server
This section discusses how NetBackup Enterprise Server has a number of complementary components that can be used in conjunction with other VERITAS products or as part of a total solution. Each product synergy is described in the listings that follow. For more information on these other products, please see Vnet or veritas.com

NetBackup Product Synergy – Data Protection
Easy-to-use data protection for Windows or NetWare environments VERITAS Backup Exec™ Comprehensive data protection for desktops and laptops VERITAS NetBackup Desktop and Laptop Option Automated data management VERITAS Data Lifecycle Manager See Appendix for supplemental slides on Desktop and Laptop Option.

NetBackup Product Synergy – Disaster Recovery and High Availability
Simplified Server Recovery VERITAS Bare Metal Restore™ Clustering VERITAS Cluster Server™ Replication and Remote Mirroring VERITAS Storage Replicator™ VERITAS Volume Manager™ VERITAS Volume Replicator™

NetBackup Product Synergy – Storage Management
Create a solid storage infrastructure VERITAS File System™ and VERITAS Volume Manager™ VERITAS FlashSnap Application and database infrastructure VERITAS Editions VERITAS Database Edition™ for Oracle VERITAS Edition™ for Microsoft Exchange 2000 Storage resource integrity VERITAS SANPoint Control™ Reduce cost of IT delivery across organization VERITAS CommandCentral Service

Summary

VERITAS NetBackup™ Enterprise Server
#1 Backup and Recovery Application in the World** Complete Data Protection for: All major open systems platforms Popular databases and applications Diverse storage architectures including storage area networks (SANs) and network-attached storage (NAS) Options for: Centralized Management of Distributed Geographic Sites Detailed Real-Time and Historical Reporting Automated Bare Metal Restore™ and Offsite Vaulting Snapshot Integration and Server-Free Backup

Appendix- Market Slides and Additional Materials

Gartner 2003 Enterprise Backup/Restore
Magic Quadrant Visionaries Niche Players Challengers Leaders VERITAS Software Syncsort IBM Source: Gartner, 2003 Enterprise Backup/Restore Magic Quadrant, R. Paquet, C. DiCenzo, N. Allen, R. Passmore, Ability to Execute Completeness of Vision CommVault Systems BakBone Software Legato Systems Computer Associates Hewlett-Packard v EMC The Magic Quadrant is copyrighted January, 2002 by Gartner Group, Inc. and is reused with permission. Gartner’s permission to print its Magic Quadrant should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner’s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner-defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner Research is intended to be one of many information sources and the reader should not rely solely on the Magic Quadrant for decision-making. Gartner expressly disclaims all warranties, express or implied of fitness of this research for a particular purpose. Source: Gartner Research Note: “SAN Management Software Magic Quadrant -- Preliminary Assessment,” Carolyn DiCenzo and Robert Passmore, January 2002 Atempo

Worldwide Backup/Recovery Software Revenue by Vendor, 2002
All OS Systems, Including Suites, Based on New License Revenue CA 8.8% Legato 6.9% BMC 6.8% IBM 21.0% HP 2.8% EMC 1.7% CommVault 1.7% Other 9.7% VERITAS 40.6% Total New License Revenue = $1, Million Source: Gartner Dataquest “2002 Storage Management Software Market Share” (April 15, 2003)

Total New License Revenue = $566.4 Million
Worldwide Backup/Recovery Software Revenue by Vendor, Windows Platform, 2002 Based on New License Revenue CA 12.7% IBM 7.7% Legato 7.4% CommVault 4.0% HP 1.3% EMC .4% VERITAS 57.2% Other 9.3% Total New License Revenue = $ Million Source: Gartner Dataquest “2002 Storage Management Software Market Share” (April 15, 2003)

Total New License Revenue = $578.9 Million
Worldwide Backup/Recovery Software Revenue by Vendor, Unix Platform, 2002 Based on New License Revenue CA 1.8% BMC 6.1% HP 5.0% EMC 3.7% Legato 9.4% Other 8.2% IBM 26.2% VERITAS 39.6% Total New License Revenue = $ Million Source: Gartner Dataquest “2002 Storage Management Software Market Share” (April 15, 2003)

VERITAS Backup Investment Protection
Common Terminology VERITAS NetBackup has common terminology with VERITAS Backup Exec Class-> Backup Policy or Policy Kill Job-> Cancel Job Activity Log-> Debug Log Backup Exec Tape Reader Import Backup Exec catalogs Browse and select by Images, Files, Directories Backup Exec 7.0 and higher Management Monitor and management both NetBackup and Backup Exec environments with the Global Data Manager dashboard For customer who have expanded or require the technology of NetBackup, VERITAS offers the ability to easily go from NetBackup from a Backup Exec architecture. No only do the products have common terminology (which can reduce the learning curve and training costs for the operator), but VERITAS also has a BE tape reader in the NetBackup product, but management is also available via GDM as well.

Desktop and Laptop Option
Landing page for Desktop and Laptop Option. [NEXT]

Critical Business Data Is Exposed
60% of intellectual capital resides outside of the data center on employee desktops and laptops Protection from data threats is necessary for uninterrupted business Companies implement ad-hoc protection methods because stand alone products are are cumbersome and expensive Server Protection Desktop and Laptop Protection Disaster Recovery Plans Security/ Compliance  Today’s IT managers are faced with a challenge when it comes to protecting the data on desktops and laptops. It becomes increasingly challenging to implement a reliable solution because data is growing at exponential rates and is on the move with busy executives, road warriors and remote or mobile offices. In the past protecting data on desktops and laptops was straight forward because all data was housed within the walls of the data center. Today companies are faced with the fact that as much as 60% of all critical or intellectual data resides with the employees and may or may not be protected. Loss of data or employee downtime from viruses, user error, theft or hardware failure can be crucial to a business success and therefore uninterrupted business becomes a requirement. Some companies try to put ad-hoc methods in place to try and protect data but are unsuccessful in enforcing such policies or maintaining the current-ness of the data. The majority of companies (our research shows 55%) have an ad-hoc policy of having users back up their data to a network share. In the list of items that IT needs to accomplish this becomes a checkbox without a permanent check while other items that are equally as important are given full attention. [NEXT] *Source: IDC, Business Continuity in 2002: It's Not Business as Usual, April 2002

What A Solution Should Do
Automate existing policy Users backup to a network share Integrate into existing IT infrastructure Lowering total cost of ownership Require low administrative maintenance and minimal IT interaction with employees Support the needs of desktop, laptop and home/remote office employees Enable users to initiate their own files restores To solve the IT problem and protect employee data corporations should implement a data protection strategy for desktops and laptops that leverages existing policy of backing up users to a network share. Also being able to build upon already existing infrastructure for server backup can lower the total cost of ownership and the administration needed to support the solution. In addition, being able to provide different methods of backup modes to support the wide range of users and having users able to restore their own files is important. [NEXT]

Introducing…. The Desktop and Laptop Option
Data Protection Provides continuous disk-based protection for the critical data on desktops and laptops Synchronization Keeps files on multiple desktops and laptops synchronized, allowing data to remain “in-place” where users need it Simple Administration Single, centralized console keeps administration to a minimum Profiles allow for simple management of user groups and backup parameters Enhanced .PST Handling Delta File Technology will only send the changes to the .pst on a daily basis at the file level, commanding greater efficiency To solve the IT need for a reliable data protection solution that encompasses the desktop and laptop data, VERITAS introduces the Desktop and Laptop Option. The Desktop and Laptop Option not only provides data protection in a new continuous mode that will protect users whether they are in the office or on the road but it introduces something new to this space, Synchronization. Synchronization allows users with multiple machines to synchronize their data in-place or where they need it; similar to how a Palm Pilot synchs with a computer. To help with the total cost of ownership the Desktop and Laptop Option utilizes existing hardware, storage and personnel, making the implementation and deployment of the solution fast and easy. A single console allows for at-a-glance management that the Administrator will need to view once a day to ensure operations are running smoothly. In addition, the Desktop and Laptop Option manages thousands of users via profiles, which allow the Administrator to segment users however they like (by workgroup or department for example), assigning backup parameters such as including/excluding files, setting maximum amount of storage used and schedules to ensure the operation runs smoothly. Lastly, we have enhanced our ability to handle .pst (personal Outlook folders, those sitting on the hard drive) files. Instead of treating the .pst as one large file it is considered a series of files or individual mail messages. On a daily basis the desktop and laptop option will only backup the changed mail messages. [NEXT]

How It Works – Data Protection
Desktop at HQ Tape Drive (or other storage media) DOC Desktop and Laptop Option on VERITAS NetBackup Laptop on the Road PDF Desktop at Local Office Here is an example of how the Desktop and Laptop Option Data Protection works. The Desktop and Laptop Option provides protection for users whether they’re in the office or on the road. [RETURN] The Desktop and Laptop Agent resides on each individual desktop and laptop and facilitates the copy of files to a file server or network share via a NetBackup server. [RETURN] Once the data is stored on the file server it can be easily added to the NetBackup server backup rotation to ensure that the data is safe in case of disaster on the appropriate tape drive or other media. [NEXT] DOC DOC PDF XLS PDF XLS XLS

How It Works – Synchronization
Desktop at HQ Tape Drive (or other storage media) DOC Desktop and Laptop Option on VERITAS NetBackup Laptop on the Road PDF Desktop at Local Office Here is an example of how the Desktop and Laptop Option Synchronization works. Synchronization allows for users with multiple machines to access any of their data regardless of which machine they’re working on. [RETURN] In this example we see the DOC go to the File Server from HQ and the PDF to go to the file server from the Road. When the user is at the Local Office, [RETURN] they can access both the PDF and the DOC by way of accessing their data from the file server. [NEXT] DOC DOC PDF PDF

Desktop and Laptop Option Benefits
IT Managers don’t have to worry about unprotected data Protection occurs continuously, online to network storage or offline to the local hard drive Tailored to meet the special needs of laptop users Users have full access to all of their data Synchronizes data between desktops and laptops, data resides where the user needs it, designed for executives Integrates into existing IT infrastructure and policies, lowering TCO Automates existing policy of having users copy data to existing network storage Flexible, lightweight design with no large database or application to manage Limits IT Interaction with users, improving ROI Users can restore their own files from network storage or local disk without intervention Helps ensure regulatory and audit compliance The benefits with the Desktop and Laptop Option are pretty straight-forward they are… (read the slide). [NEXT]

The Desktop and Laptop Option Will Permanently Fill the Checkbox
Server Protection Desktop and Laptop Protection Disaster Recovery Plans In summary, the Desktop and Laptop Option will allow any IT customer rest assured that they have a solid check in that IT checkbox that ensures protection for the desktop and laptop data. Security/ Compliance

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