1. Day One of Training

2. Welcome to MPX We are a Full Service Merchant Services Provider.
We help merchants to Reduce Costs, Increase Profits, and Operate Their Business as Efficiently as Possible.
"A Rated" Accredited Business – Better Business Bureau (BBB.org)
Rated 5 out of 5 Stars (Glassdoor.com) People love to work with us.
Registered ISO/MSP of Wells Fargo bank First Data, New York
Certified with Major Card Associations (Visa, MC, AMEX, Discover)
Founded by industry leaders with over 30 Years Combined Experience
24x7x365 LIVE In-House Customer Support and Technical Support

3. “I work with Merchant Services”
• Accepting credit and debit is essential for a business’s success.
• There are 1.8 Billion credit cards in circulation in the United States and close to 800 Million in CANADA
• Average customer has 3 cards. Why turn down these forms of payment?
• Convenience to the customer is the number one reason to accept.
• Merchant receive funds as fast as 16 hours improving cash flow within a business.
• Customers spend an average of 47% more when using plastic.
• 20,000 credit card transactions made around the world every second.

4. “I work with Merchant Services”
Merchant Services is a broad term for certain financial services used by businesses. More specifically, it refers to the services that enable a business to accept any form of Electronic Payment from their customers. These Electronic Payments include:
• Debit Cards
• Credit Cards
• Check Guarantee
• Gift Cards \ Points program
• Near Field Communication (NFC)
• Apple Pay
• Google Wallet
• Tap technology Canada

5. “I work with Merchant Services”
• MPX gives merchants the ability to accept debit and credit at the Lowest Guaranteed Rates.
• For merchants who already accept cards, we provide a side by side cost analysis showing the reduction in rates and fees from their current processor.
• Done by other processor however, we submit each new application with the written proposal and put our money were our mouth is!
• We are so confident in our ability to reduce their costs to process cards, we offer a $1, Visa/MC gift card if we can’t beat their rates.

6. “Were living in the Millennial and Generation X era ”

7. Different Card Types

8. Card Types Basic Credit Card
This is the basic credit card that is based on a line of credit from the bank.
Credit Card with Rewards
While this is also a credit card, it gives rewards back to the card holder for using it. As example, getting frequent flier mileage.
Corporate Credit Card
This is a basic credit card but is issued to an employee or principal of a business.
Gift Card
This is a stored value card. The balance of the card is prepaid to the business

9. Rates and Fees Processing Fees:
Fees charged on the individual transactions. The 2 most common pricing structures are Tiered and Cost Plus pricing.
Both of these formats apply a rate (%) and a transaction fee (cents).
Tiered Pricing - Merchant pays a Qualified Rate or Base Rate plus Transaction Fees on all V/MC/DISC transactions. Some transactions types will have additional surcharges.
Cost Plus Pricing - This is when the true cost of every transaction Interchange Rates is passed onto the merchant, with a flat mark up on top of the Interchange Rates.

10. Qualified Rate The Discount Rate aka Qualified Rate
Consists of one percentage rate that the merchant pays for every Visa, MasterCard, or Discover transaction they process; plus a flat transaction fee.
Two Types of Qualified Rates:
Credit Discount Rate: This is all that is charged when it is a regular consumer credit card is processed as a "Card Present" (Swipe or Chip) transaction.
No reward cards, no corporate cards, travel and entertainment cards
Offline Debit Discount Rate: This is all that is charged on debit cards that are processed as a "Card Present" (Swipe/Chip) and receipt is signed by the customer (no pin).
70% of all card transactions will fall under these categories
Example: 1.75% + 10 cents

11. Surcharges Also known as MID-QUALIFIED and NON-QUALIFIED surcharges.
Surcharges apply to CERTAIN Visa and MasterCard transactions Reasons for Surcharges.
Card-not-present transactions (any type of card)
Rewards cards
Corporate/Business cards
International or Foreign Cards
There are over 500 card and charge types in America and Over 400 in Canada. In tiered pricing, all the various transaction types that are not considered qualified will be charged a Mid or Non Qualified Surcharge in addition to the Discount Rate.

12. Examples Also known as MID-QUALIFIED and NON-QUALIFIED surcharges
Discount Rate: % + 10 cents transaction fee
Mid-Qual Surcharge: % (Ex: rewards card)
Total: % + 10 cents transaction fee
Non-Qual Surcharge: % (Ex: corporate card)
Total: % + 10 cents transaction fee

13. Examples of Surcharges

14. Cost Plus Pricing
Interchange Plus or Cost Plus pricing is the transparent pricing method. This is the way that we, as the Processor, are billed. This pricing is simply passed onto the merchant plus a flat markup. This format has 2 components:
Interchange Rates:
Fees get paid to the bank that issued the card .05% %
Processing Fees/Mark up=Profit:
Fees get paid to the Processor (MPX) .05 cents-50
Here’s an example with #s Merchant pays:
Interchange & PLUS Mark up+ Transaction fee .25% & 20 cents
This merchant is paying 25 basis points above cost

15. Debit Cards
• Signature (Offline) Debit: A debit card transaction that is processed through the point of sale device as if it was a credit card and the receipt is signed by the customer.
• Pin (Online) Debit: Debit transaction is approved via debit networks. Customer must enter their 4 digit pin number to authorize the transaction.
• An internal or external PIN Pad is required for Online (PIN) Debit Transactions
• Merchant pays the processor a flat fee per transaction plus
• Pin Debit is processed by face-to-face transactions only as pin is required to be entered

16. Rates and Fees
In addition to Rates and Fees, Merchant’s also pay miscellaneous, per occurrence, and set monthly fees on their account.
Here are some EXAMPLES:

17. ALL YOU NEED HERE: www.merchantproexpress.com/downloads