1. Lesson 5.2 Banking Services and Fees
Learning Objectives
LO 2-1 Describe banking services available at most financial institutions.
LO 2-2 List and explain fees charged by banks for their services.
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2. Banking Services
A full-service bank is one that offers every possible kind of service, from savings and checking accounts to credit cards, safe deposit boxes, loans, and ATMs.
Other services commonly offered are online banking, telephone banking, certified checks, cashier’s checks, money orders, and debit cards.
Most banks offer FDIC (Federal Deposit Insurance Corporation) insurance, which protects the deposits of customers against loss up to $250,000 per account.
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3. Guaranteed-payment Checks
A certified check is a personal check that the bank guarantees or certifies to be good.
A cashier’s check, also called a bank draft, is a check written by a bank on its own funds.
Traveler’s checks are check forms in specific denominations that are used instead of cash while traveling.
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4. Money Orders
Banks sell money orders to people who do not wish to use cash or do not have a checking account.
A money order is like a check, except that it can never bounce.
There is a charge for purchasing a money order.
You also can purchase money orders through the post office and local merchants.
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5. Debit Cards
A debit card is a plastic card that deducts money from a checking account almost immediately to pay for purchases.
The debit card is presented at the time of purchase.
The amount of the purchase is quickly deducted from the customer’s checking account and paid to the merchant.
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6. Bank Credit Cards
You can apply to a full-service bank for a bank credit card, such as a Visa or MasterCard.
If you meet the requirements and are issued a card, you can use it instead of cash at any business that accepts credit cards.
Banks offering national credit cards usually charge both an annual fee for use of the card and interest on the unpaid account balance.
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7. Debit Card vs Credit Card
Chapter 9

8. Overdraft Protection
Overdraft protection allows you to cover checks or withdrawals up to a specified amount, usually between $100 and $1,000, depending on the typical balance in your account.
With overdraft protection, your checks will be covered even if you have insufficient funds in your checking account.
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9. Automated Teller Machines
An automated teller machine is also called an ATM.
To use ATMs, you must
Have a card that is electronically coded
Know your personal identification number (PIN)
Getting cash is a common ATM transaction.
Using a debit card, you can withdraw cash from your checking or savings account.
Using a Visa or MasterCard, you can receive a cash advance electronically.
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10. Online and Telephone Banking
Online and telephone banking services let you access your accounts from a computer or telephone any time, day or night.
Services include:
Transferring money from one account to another
Paying bills by authorizing the bank to disburse money
Getting account balances
Seeing which checks have cleared and which deposits have been entered
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11. Online and Telephone Banking
(continued)
Most banks also allow and encourage electronic transfers of money.
An electronic funds transfer (EFT) uses a computer-based system that enables you to move money from one account to another without writing a check or exchanging cash.
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12. Stop Payment Orders
A stop-payment order is a request that the bank not honor a specific check.
The usual reason for stopping payment is that the check has been lost or stolen.
Most banks charge a fee for stopping payment on a check.
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13. Safe Deposit Boxes
Financial institutions offer customers a safe deposit box to store valuable items or documents.
They charge a yearly fee based on the size of the box.
Keeping important documents and other items in a safe deposit box ensures that they won’t be stolen, lost, or destroyed.
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14. Safe Deposit Boxes
(continued)
Examples of items commonly kept in a safe deposit box include
Birth, marriage, and death certificates
Deeds and mortgage papers
Stocks and bonds
Jewelry
Coin collections
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15. Loans and Trusts
Financial institutions make loans to finance the purchase of cars, homes, home improvements, vacations, and other items.
Banks can also provide advice for estate planning and trusts.
Banks can act as trustees of estates for minors and others.
A trustee is a person or an institution that manages property for the benefit of someone else under a special agreement.
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16. Notary Public
A notary public verifies a person’s identity, witnesses the person’s signature on a legal document, and then “notarizes” the signature as valid.
Financial institutions typically have a person on their staff who is a notary public.
This person provides notary services for account holders, usually without charge.
For noncustomers, there is typically a small fee.
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17. Financial Services Purchasing or selling savings bonds
Investment brokerage services
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18. Bank Fees
Banks charge fees to their customers to help cover their operating costs.
The best way to avoid fees is to choose the right kind of account.
Shop around and find an account that is right for you.
Be aware of the rules of your account, so that you don’t violate them and have to pay high fees.
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19. Examples of Bank Fees Loan fees Trustee fees Check cashing fees
Per-check fees
Monthly service fees
Overdraft fees
NSF check charges
ATM transaction fees
Safe deposit box fees
Teller service fees
Minimum balance fees
Fees for guaranteed-payment checks
Notary service fees
Online bill payment fees
Fees to return canceled checks
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