1. Bricks, Clicks and everything else
Iserve – Self Service Kiosk
Bricks, Clicks and everything else
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

2. Innovative Engineering
Why Aurionpro
Design Excellence
Innovative Engineering
Right Size
Manufacturing
Re-defining the self-service terminal landscape with new product development
In-house mass production, mechanical and electronic fitment capability
Original design capabilities encompassing every single element that contribute to outstanding customer experience
Choose from our huge portfolio of models with an option to customize it to specific need
First bill payment terminal in late 90s
Bespoke designs with the fastest turnaround times from paper sketches to production models
Ergonomic design using industrial grade hardware
Asia’s first Instant Card Issuance Kiosk in 2014
Most advanced CAD, CAM and prototype development systems
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

3. Reliability and Security
Why Aurionpro
Faster Go to Market
Built-in adapters enabling seamless third party integrations
Unprecedented scalability to include Customer Analytics, Monitoring and Remote Management functions
15+ years of experience in the self-service industry
Our products weave a rich tapestry of stunning interfaces driven by robust transaction technologies
Working with some of the most demanding customers
Industrial Grade Hardware conditioned to operate in demanding condition
EMV Compliant hardware with PCI PED certification
One touch restore
Built-in security, includes physical, network and application security
ACE Self-Service
Framework
Global Experience
Outstanding
Reliability and Security
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

4. Aurionpro Customer Experience Platform
Compelling User Interfaces driven by Robust Transaction Technologies
The entire user experience is delivered with HTML5 at the core, obviating the need for any thick client installation on the kiosk.
Built-in security
Integrated Self Service Adaptor
Rapidly deploy a self-service solution across a wide range of industries like Banking, Telecom or Retail
ACE
User Experience
ISSA
Outstanding Reliability
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

5. ACE A high performance low latency middleware 
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

6. Self-service solution architecture
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

7. ACE Components Configuration Manager Zero Touch Deployment
Device Point
ACE Components
Secure Browser
Transaction Manager
Reporting and Dashboard
Experia Media Manager
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

8. Configuration Manager
Define self-service assets and get detailed definition of kiosk working hours
Units can be grouped according to cities, clusters or based on logical groups or geography or even utility
Select and define peripherals for each location
User access control through hierarchical user and role management system or via Enterprise LDAP services
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

9. Zero Touch Deployment
Log fault and operational conditions centrally controlled for quicker problem identification and resolution
Eliminate the risk associated with improper configuration at local sites
Remotely handle software update
Error free migrations and easy deployments
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

10. Identify response times of third party applications
Device Point
Identify response times of third party applications
Interface with third party application to monitor response times of each interface
Powerful web-based peripheral management software to deploy, monitor and manage self-service devices
Can be integrated with Aurionpro Call Monitoring systems or existing Enterprise Monitoring solutions
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

11. Built-in interface adapters
Transaction Manager
Coordinate transactions between kiosk and multiple hosts with maker and checker verification for authorizing the transaction
Secured communication via HTTP links, web services, SOAP, sockets or proprietary messaging protocols
Monitor real-time performance of each individual hosts hop by hop from the kiosk end point to the host and back
Built-in interface adapters
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

12. Reporting and Dashboard
Auditing, performance and application specific MIS reports
Extensive reporting based on business needs that can be exported into printable formats
Transaction reports and other optional reporting modules based on kiosk functionality
Audit trail in case of any modification in rules, activities, configurations or security
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

13. Experia Media Manager Secure Browser
Enhance opportunities with advertisements and promotions played during kiosk idle time or through an auxiliary digital signage screen
Centrally create playlists and deploy via 3DES secured and encrypted channels
Schedule digital media to one location or cluster or the entire network
Create dynamic playlist for each screen
Secure Browser
Lock down kiosk browser built on IE platform
No direct access to the kiosk desktop
Create open standards based HTML5 user experiences
Abstract the complexity of the device layer from the user interface while maintaining a secure communication channel with ACE components
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.

14. Virtual Teller Machine
Kiosk Solution Deliverable Summary
Service
Description
Virtual Teller Machine
Web
Mobile
Banking
Open Accounts
KYC Process
Full
Partial
Instant Card Issuance
Credit, Debit, Travel Cards and Re-issuance Y
(request only)
Sign Contracts
SMS notification, telephone banking, mobile banking and e-banking subscription
Financing
Assess risks, purchase financial products, sign contracts and cancel cases
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

15. Virtual Teller Machine
Kiosk Solution Deliverable Summary
Service
Description
Virtual Teller Machine
Web
Mobile
Banking
Loan Automation
Includes KYC, collateral, cheques etc Y
Partial
Advisory Services
Through remote video assistance
Full
Report Loss
Report loss, re-issue cards and cancel loss reports
Request only
Bank Deposit (Via Cash)
Complement bank deposits NA
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

16. Virtual Teller Machine
Kiosk Solution Deliverable Summary
Service
Description
Virtual Teller Machine
Web
Mobile
Banking
Bank Deposit (Via Cheque)
Complement bank deposits Y NA
Transaction
Remittances
Information Update
Update information such as passwords and mobile banking upper limit
Query
Transaction query, balance and wealth management details
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved. 

17. Thank You
Confidential. Copyright © 2019 Aurionpro Solutions. All rights reserved.