1. Presented by Planning & Research
RMIT Open Program
Understanding and Using the Graduate Destination Survey (GDS) and Course Experience Survey (CEQ)
Closing Remarks
Presented by Planning & Research

2. The Challenge Ahead To improve RMIT’s ‘Good Teaching’ scores
We are improving, but we need to improve this rate to reach our strategic objectives!
To ensure the relevance of the survey
We need to ensure all stakeholders (e.g. students and staff) are cognisant of the CEQ and its importance.
You can make a difference!

3. Improving RMIT’s ‘Good Teaching’
Do things that ‘make a difference’
Refer to ‘Student Top Ten’ concerns etc.
Set targets
Promote good T&L stories
Communicate actions and improvements made
Make it visible to the next generation of students

4. Ensuring the relevance of the CEQ
Road shows and university forums to reach
Final year students
Teaching staff
Service delivery and support staff
Involve Alumni, Student Groups, Student Ambassadors, T&L Directors
Promote CEQ/ encourage response amongst 2006 graduates
GDS/CEQ Flier for Final Year Students
Alumni promotion

5. Other institutions’ experience (1)
Utrecht (Netherlands)
Developed a “Higher in the Rankings” team to address their poor performance in a national student survey.
Developed an audit report from interviewing stakeholders at all levels in the university
Implemented changes (e.g. timetabling, study guides, layout and physical appearance of university)

6. Other institutions’ experience (2)
Napier University (Scotland)
In developing a project to look at improving student retention, they found:
Developing a few strategies and sticking with them was critical
It was necessary to plan how to collect appropriate data to measure improvements, and to budget for these measurements for several years

7. Other institutions’ experience (3)
Alverno (United States)
Developed ‘Characteristics of Learning-Centred Institutions’ – A Framework
Achieving clarity about learning outcomes
Coordinating teaching and assessment to promote student learning
Aligning structures and resources to serve student learning
Working continuously to improve the environment for learning

8. Key Point
In order to meet RMIT’s strategic targets, and improve our overall reputation in the market, we need to pro-actively address our relatively low CEQ ‘Good Teaching’ scores.
We need to improve our effort of recent years.

9. Related Open Programs Developed by Policy and Planning
Student Satisfaction, and T & L – Making Sense of the Data to Drive Improvement CEQ Qualitative Comments.
VTAC Analysis.
Using Statistical Information for Decision Making.
Industry and Government Priorities - Trends and Implications for Profile Development.
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