1. Hackensack Meridian Health Wave 3
June 18th 2019

2. Guiding Principles Patients are our number 1 priority
We are all accountable for the project’s success
To accelerate our goal of one patient record, we will use the current Production Epic system design
We will fully standardize all workflow and content
We will work as one Health Network team
Strong preference will be given to the integrated solution when making technology selections
All users will be trained and demonstrate competency before receiving access
We will continually challenge current practices, which may require changes in current processes in order to streamline and simplify
We will make enterprise-wide decisions rather than individual, unit or department-specific in order to drive consistent outcomes
“No decision is a decision.”

3. Timeline

4. Agenda
Training
Super User Requirements
Play Ground

5. Training

6. Training Key Dates Date Event July 22 – August 3 Super User Training
August 5 – September 28
Super User Training Support
July 22 - September 28
Physician Training
Week of September 23rd
Super User Go-Live Kick Off Event
September 30
Go-Live!

7. Program Components Training Tracks
Full Training: 4 to 8-hour classroom session(s) + personalization
Fast Track Training: 3-hour classroom session + personalization 
Classroom Sessions
Session Duration: 3 to 8 hours (Duration varies based on specialty)
Timeline: August 5 – September 21
Personalization Sessions
Session Duration: 2 to 3 hours
Drop-In Practice  Labs
Participation strongly recommended, but not required
Labs available in Physician Lounge 

8. Epic Training Requirements
Physicians New to Epic
Classroom training and personalization is required for providers with no previous Epic training or experience. 
Non-HMH Epic Trained Physicians
Classroom training and personalization is required for providers who previously completed training at a non-HMH facility. 
Fast Track - Actively using Epic for no less than 3 months, within the past 6 months, and using Epic version 2017 or later.
Full Track - Not actively using Epic within the past 6 months, or actively using Epic version 2016 or earlier.

9. Epic Training Qualifications
HMH Epic Trained Providers
Epic inpatient training is not required for providers who previously completed Epic inpatient training at an HMH hospital division and have used Epic within the last year.
Providers who have not used Epic at an HMH hospital division in the last year are required to attend a Fast Track class.
Special Considerations
If you practice in both inpatient and ambulatory settings, and have not completed both training sessions, classroom training and personalization is required.

10. Provider Training Tracks
Ambulatory
Anesthesia
Cardiology
Consultant (No admission / discharge)
Emergency Medicine
OB / GYN
Oncology
Rehab
Radiology
Resident
Surgeon / Proceduralist
Hospitalist / General Medicine (Neonatology, Nephrology, Neurology, Pediatrics, Psychiatry, Pulmonology)

11. Registration Overview
Physician Application Liaisons (PALs) available for 1:1 registration.
Onsite Support
Location: Physician Lounge
Phone Support
Epic Education Team: (732)
Monday – Thursday, 7:00 a.m. – 7:00 p.m. Friday, 7:00 a.m. – 4:00 p.m.
Support

12. Super Users

13. Super User Requirements Classroom Training Back of the Room Support
Specific super user training or specialist training and web-based "The Art of Being a Super User" learning module
Back of the Room Support
Assist at 1 training session and 1 personalization session 
Additional Engagement Opportunities
Shadow charting 
Practice labs
Go Live Support and Beyond
These are my example notes….

14. What is a Super User
Provides support at go-live
Serve as an ONGOING go-to person for system questions
Serve as an ONGOING liaison between their department and the Epic team
Supports their peers during training or other pre-live activities

15. Super User Typical Physicians
Anesthesia Cardiology Consultant (No Admit/Discharge) Emergency Medicine Hospitalist/Gen Med GI- NA Pediatrics OB/GYN Radiology Surgeon/Proceduralist

16. Epic Benefits

17. Epic Benefits our Patients
One Patient/One Chart
Continuity of patient record across time and locations
CPOE/No Paper Orders
Decision support
Reduce medication errors
Eliminate legibility issues
Guidelines/Network Order Sets
Facilitation of standardization of care
Care Pathways and bundles
All HMH Patient Data in Epic
Labs, Radiology, Notes, EKG/Echocardiogram, Home medication lists
Data sharing with outside institutions 
Care Everywhere, Health Information Exchange (HIE)
Predictive Modeling 
Mortality, Readmission, Sepsis, Early warning
MyChart
Patient portal, Patient-entered data

18. Epic Benefits our Physicians
Remote Desktop Access
Allow real time access to write orders and notes in Epic 
Access all patient data
Smart Phone Access
Access most patient data anywhere
In-Basket
Easily communicate with other providers patient information
Patient Communication
Integrated with Doximity Dialer to call patient without revealing personal information
Patient List Activity
Allows flexibility for large coverage groups
Epic Care Link
Private practice billers to access patient data
Notes accessed for billing requirement
MyChart
Communicate with patients quickly and securely
Patient enter data saves time

19. Questions?