1. Ministry of Education Capacity Development Center
Basic Computer Course Introduction to ICT, The Internet & service
Dr. Ei Ei Khin
Director
Department of Technology Promotion and Coordination

2. Outline
The Internet
Internet Terms
Basics
Using the Gmail

3. The Internet
The Internet is a collection of networks that are connected together for exchange of information.

4. Connecting to the Internet
To connect to the Internet, you need:
Computing device.
Connection device.
Internet Service Provider (ISP).
To connect to the Internet, you need a computing device, a connection device, and an Internet Service Provider (ISP).
Computing device:
Personal computer
Portable computer (laptop)
Mobile device (cell phone or handheld device)
Connection device:
Modem
An ISP is a company that provides Internet connectivity to individuals, businesses, and organizations

5. Some ways to use the Internet
You can use the Internet to:
communicate with people all around the world instantaneously.
get the latest information on a current event.
search for information
buy and sell products.
perform banking transactions.
You can use the Internet to communicate with people all around the world instantaneously. When you send messages over the Internet, it can reach any part of the world in just a few seconds.
The Internet also helps you to get the latest information on a current event. Many leading news channels use the Internet as the medium to provide updated news.
You can use the Internet to search for information on any specific topic, such as history of computers. You can also take any course of your choice and register for online certification exams over the Internet.
The Internet can also be used as a source of entertainment. You can listen to music, play games, watch movies, or share family pictures.
In addition, you can buy and sell products, such as books and electronic goods, over the Internet. You can also pay for these goods online by specifying your credit card details.
You can also use the Internet to perform banking transactions, such as viewing details of your bank account and transferring money from one account to another.
Therefore, Internet provides various advantages to its users.

6. Internet Terms
www
Browser
Search Engine
URL
Domain

7. Web browser
Web browser is a software program that enables you to view and interact with various resources on the Web.
Web browser: A Web browser is a software program that enables you to view and interact with various resources on the Web. An example of a widely used Web browser is Microsoft® Internet Explorer that displays both text and graphics.

8. Layout of a Web Page Title bar – tells you the name of the web page
Menu bar – has commands for moving around the webpage, printing, etc
Tool bar – short cuts to commands. Each picture represents a command
Address bar – webpage address. If you want to go directly to a web page, you will need to know the address.

9. WWW- The World Wide Web
The Web is a way of accessing and sharing information over the Internet by using Web browsers.

10. URL- UNIFORM RESOURCE LOCATOR
The unique address of any web page. It tells your computer where the information is stored so it can be viewed.

11. Domain A way to indicate what type of site you may be viewing. Suffix
Description
.com
Indicates that the Web site is for a commercial organization.
.edu
Indicates that the Web site is for educational institutions, such as schools, colleges, and universities.
.net
Indicates that the Web site is for a network-oriented organization or for an ISP.
.org
Indicates that the Web site is for a nonprofit organization.
.info
Indicates that the Web site is informative in nature.
.gov
Indicates the government
A URL also includes a domain name suffix that indicates the type of organization to which the Web site belongs. For example, in the domain name microsoft.com, the domain name suffix is .com. The following table lists some examples of domain name suffixes.
Note:
There are country-level domains that are specifically used by a country or an independent territory. Some examples of country-level domains include .ke for Kenya, .in for India, and .jp for Japan.

12. Search Engine
A web site that will help you search the Internet for key words, subjects, etc.

13. Let’s try a search now!

14. Basics
Send & receive digital messages and content over the internet
Productivity Tool
Calendar
Address book
Web-based can be accessd anytime & anywhere
is a way to send and receive digital messages and content over the internet.
Some of the advantages of are:
Productivity tools: Most accounts are usually packaged with a calendar, address book and more for convenience and productivity.
You also have access to Web Services: If you want to sign up for accounts like Facebook, or order products from services like Amazon, you will need an address, so you can be safely identified and contacted.
Easy Mail Management: service providers have tools to allow you to file, label, prioritize, find, group, and filter your s for easy management. You can also control your spam and junk mail.
Private: Your is delivered to your own personal and private account with a password required for accessing and reading your s.
s allow you to communicate with multiple people: You can to multiple people at once allowing you the option of having a conversation with several people or sending out a message to a hundred people.
You can access your anywhere and at any time: You don’t have to be at home to access your web-based . You can access it from any computer or mobile device.

15. Email Addresses Format: Free Email Account Providers: Username @
Provider’s domain
Eg,
Free Account Providers:
Yahoo
Microsoft’s Hotmail
Google’s Gmail
To receive s, you will need an account and an address. Also, if you want to send s to other people, you will need to obtain their addresses. It's important to learn how to write addresses correctly, because if you do not enter them exactly right, your s will not be delivered or they might be delivered to the wrong person.
addresses are always written in a standard format that includes a username, (at) symbol and the provider's domain. The username is the name you choose to identify yourself and the provider is the website that hosts your account.
Today, the top three free webmail providers are Yahoo, Microsoft's Hotmail, and Google's Gmail. These providers are popular because they allow you to access your account at any time through their website at yahoo.com, hotmail.com or gmail.com.
You can also set up and access your account with these providers through the user-friendly apps on your mobile devices.

16. Using the Gmail Getting to Gmail Starting Gmail Creating an Account
Receiving s
Creating an
Sending an
Settings and Sign Out
Stop
Next

17. Getting To Gmail
Type into the address bar of your browser. This will take you to the Google site
Then click on the Gmail link

18. Setting up a Gmail Account
Go to
Next click on the create an account button
Click here to Create your Account

19. Creating a Gmail Account
Next choose a password. I would choose one with numbers and letters and maybe a capital letter. You will notice when I built my password I used caps and numbers which made my password strong.
Next you have the ability to use the drop down box to choose a security question or write your own. In my example I chose to write my own.
You now have the option to put another address in to be used should you ever encounter problems or forget your password. If you do not have another address, you may leave this field blank.
You also have the option to stay signed in when you are on the computer. I would recommend unchecking this box so that when you are no longer at the computer and you close your account no one can read or send s from your account.
Enter a password
Enter or choose a security question or write your own.

20. Creating a Gmail Account
Type in your month/day/year as shown on the screen. Don’t forget to add the “slashes” or it will not work.
Next enter the “word verification” into the box. I know sometimes they are not easy to read; however, should you get it wrong, it will simply give you another word to enter. In the past it once took me 5 times before I could understand the letters, so don’t get discouraged.
Once that is done click on the “I accept. Create my account button”.
Then a pop up window will appear asking you to select Google as your homepage or adding a tab to your homepage. I have selected to have Google as my homepage.
Type in your birthdate month/day/year
Type in the word in the “word verification” box
Click on the I accept. Create my account button
You can either use Google as your home page or
a tab on your home page

21. Creating a Gmail Account
Congratulations, now click on the “Show me my account” button.
Congratulations
Click on Show me my account

22. Gmail Inbox for your Account
This is the inbox for your Gmail account. Notice the 3 s from Google. Each of these are a tutorial of some of the features in Google mail.
Notice the 3 from Google in your inbox
3 tutorials explaining some of the features of Gmail.

23. Composing a “New Message”
Click on “Compose”

24. Properly Addressing a Message
Subject:
Brief description
CC (Carbon Copy)
To include other people in an message
BC (Blind Carbon Copy)
Addresses will not be visible to other parties.
Attachments
Attach or Upload files
• It’s important to include a brief description of what your is about in the subject line. This is a courtesy to the recipient and helps them to efficiently decide which s to read, if their time is limited. It also makes it easier to search for an at a later date.
• CC: stands for carbon copy and is often used in the workplace. You may want to include other people in an message to keep them informed, even though they may not be the recipient of the . You can do this by entering their address in the CC box.
• BC: stands for blind carbon copy. Just like CC it copies other people; however, those recipients (and their addresses) will not visible to others in the .
• Attachments & Uploads: You can attach or upload digital files for documents, images, videos, and presentations and more to your . These attachments can be opened or downloaded by the recipients.

25. Draft or Send Draft: Send Save it to send later
Only click on when the message is complete and ready to go.
• Drafts: contain messages that you have composed, but have not sent. When composing a message, you can click on save to save your message to the drafts folder until you are ready to finish the message or send it.
• Send: When your is complete, you will click on the “send” to deliver it to the recipients.

26. Inbox Shows all incoming mail you have received
Click on the to read it.
All unread s are usually marked in bold text

27. Reply or Reply All Reply Reply All
When you want to respond to an
New window will appear to compose your message
Reply All
The message will be sent to all parties in the .
**Caution** Always check the “To” box before hitting the “send” button to avoid embarrassment of sending it to the wrong people.
When you receive an from someone, you can click on the “reply” to respond to someone. A new window will appear with the original message in the body. You can now compose your response and click the “send” button.
Reply All
Sometimes an has been sent to other people besides yourself. When you respond to these s, you need to decide if you want to respond to just the sender or all of the recipients. If you want the message to be sent to everyone, you can click on the “reply all’ button.
To avoid trouble or embarrassment, it is a good idea to double check the “To” box before you click “send” to make sure your message is being delivered to the right recipient.

28. Forwarding an Email Forward
Share an message with another individual
When you want to share an message that you have received, you can click forward to send it to another person.

29. Contacts Contacts Like an address book
Contains addresses & contact information

30. Create contact

31. Create Label and contact management

33. Sending mail to group

34. SPAM or Junk
Spam
Carries viruses and fraudulent scams
Do NOT open it
Move it to the Spam Folder
Do NOT open files with a attachment that has a file extension ending in:
.exe
.zip
.scr
Just like at home in your mailbox, at some point you will receive Junk or Spam. Spam often carries viruses or fraudulent scams, so you don’t want to open these messages. Usually your provider will filter these suspicious s into a Spam folder, but if you get one in your inbox, you should select the checkbox to the left of the message and click on the “Spam” button. This lets your provider know that this is Spam and to block it from your inbox in the future.
Don’t open files with the extensions such as: .exe, .zip, or .scr. These could contain hazardous files that could destroy or steal information.
You should occasionally open your Spam Folder and see if any pertinent messages that you need got caught in the Spam Folder and you can send those to your inbox and allow them to bypass the Spam Folder in the future.

35. Mark as Not Spam

36. Report as Spam

37. Settings and Sign Out
Click on your address in the top right hand corner to bring up a selection box that allows you to modify your gmail settings including Privacy options
It is wise to click on the "Sign Out " option when you are certain you are finished, especially if you are on a public computer

38. Email Etiquette Email Do’s: Closing Keep emails clear and concise
Use a relevant subject line
Add a greeting and closing line to your
"Dear Angela”
Closing
Sincerely
Thanks
Followed by your name
Be aware of your tone in your
Like any form of online communication, it's important to practice good etiquette and safety when using . Etiquette is a set of rules or guidelines that people use to communicate better and aid in other social interactions. Using good etiquette can help you get your point across and show that you are considerate of the person that you are talking to. You should also be aware of important safety tips that you can use to protect yourself from things like malware or phishing.
Do's:
• Keep s clear and concise. Make sure that your recipient can tell what the is about. Avoid rambling, but provide enough detail to make the point of the clear.
• Use a relevant subject line. The subject line lets the recipient know what to expect in the . Make it clear and relevant.
• Add a greeting and closing line to your . Just like a written letter, it's nice to add a greeting such as "Dear Amelia," and a closing line such as "Sincerely" or "Thanks" followed by your name.
•Be aware that your tone may not be obvious in an . Your recipients may not be able to recognize irony and sarcasm in your s, and this can lead to misinterpretation or confusion. It's best to phrase things in the clearest way possible.

39. Email Etiquette (cont.)
Check your before sending
Check it for spelling and grammar errors
Check the content and wording
Check your recipients To CC
BCC
Before sending your , it’s a good habit to always check your before sending it. You need to check for spelling and grammar errors. Don’t just rely on spell check, because we all know that spell check will see that a word is correct in spelling; however, it may be the wrong word in reference to content. Always check your recipients too to make sure that you are not mailing to the wrong person. This is crucial especially if you are sending sensitive information that should not be seen by anyone other than the party you want to send it to.
Not checking your recipients could place you in an uncomfortable situation, so protect yourself by double checking before sending.

40. Email Etiquette Email Don’ts Don’t use caps lock
An overlong signature
Don’t use hard-to-read fonts or colors
Don't overuse Reply to All
Don't try to cover too many topics
Don't forward chain s
Etiquette-Polite behaviour
Let’s talk about some don’ts.
• Using caps lock. Writing in all caps is equivalent to shouting. Your recipient may mistakenly think that you're angry, which can backfire (especially in a business ). Also, s written in all caps are harder to read.
• Using an overly long signature. It may be tempting to create an elaborate signature that includes your name, title, address, multiple phone numbers, a Facebook or Twitter link, a picture, a quote, and other information. However, this can quickly turn into a ten-line signature, which may make it harder for your recipients to know how you prefer to be contacted. Instead of including all of your contact info, it's better to focus on your most important or preferred contact info.
• Using hard-to-read fonts or colors. Your service may have various text formatting options, but you should be aware that some of them may make your s difficult to read. In many cases, too much text formatting can also look unprofessional or annoying.
• Overuse of Reply to All. Ask yourself whether every person in the group needs to see your reply. If you're only intending the message for one person, use Reply. On the other hand, if you want to keep everybody in the group informed use Reply to All.
• Trying to cover too many topics. If you find that your is covering several unrelated topics, consider splitting it into separate s.
• Forwarding chain s, even if they sound interesting. Chain s can quickly spread throughout the world because they are forwarded to large numbers of people, who then forward them to even more people, and so on. Many of them are hoaxes, and even the ones that aren't may irritate your recipients.

41. Companies are Monitoring
Businesses today are monitoring
Don’t use your work to write anything derogatory
Social Media
Is monitored
Beware what you post
Be aware that your company may read your .
Using your work to write anything derogatory about your co-workers is a bad idea, and it could come back to haunt you later. Also you should never use your work to forward jokes that are offensive or inappropriate for the office.
ing, texting and social networking may be second nature forms of communication for many of us, but it seems like every day we are encountering more and more stories about people getting into real trouble due to embarrassing s or online postings. What about this medium makes us write and post things that we would likely not say to an individual face to face? Perhaps the impersonal nature of the technology makes us feel safe, even when the reality sometimes proves just the opposite.

42. Questions
Questions or Comments?

43. Thank You!