1. Interlibrary Loan – Resources for New Practitioners
Jessica McGivney
Farmingdale State College

2. Welcome!
Before we begin, please take a moment (and a piece of paper) and write down what you came to this session hoping to learn. Thank you!

3. Icebreaker
Since most people here are fairly new to ILL, let’s get to know each other. Can you tell us how long you’ve worked in interlibrary loan, and what you remember from your first day working in interlibrary loan?

4. Icebreaker
Since most people here are fairly new to ILL, let’s get to know each other. Can you tell us how long you’ve worked in interlibrary loan, and what you remember from your first day working in interlibrary loan? If not, what do you remember people TELLING you about ILL before you started?

5. What are the big questions?

6. What are the big questions?
What should I / my department be doing?

7. What are the big questions?
What should I / my department be doing?
How do I do it / improve it / trouble shoot it?

8. Everyone learns ILL differently!
But here are some great places to start.

9. RUSA STARS’ 5 Things Every New Resource Sharing Librarian Should Know

10. RUSA STARS’ 5 Things Every New Resource Sharing Librarian Should Know
5 sections, each of which has a) an overview b) best practices c) further resources.
Guidelines and Laws
Technology
Customer Service
Assessment
Education and Networking
librarian-should-know

11. The Rethinking Resource Sharing Initiative’s STAR Checklist

12. The Rethinking Resource Sharing Initiative’s STAR Checklist
Ease of Resource Sharing
Options
Global ILL
Share More
Adding Value
Managing Costs
Everyone Can Be A Library User
Privacy/Security of Patron Info
Evaluate Services
Training and Staff Development
checklist-2/

13. The Rethinking Resource Sharing Initiative’s STAR Checklist
Ease of Resource Sharing
Options
Global ILL
Share More
Adding Value
Managing Costs
Everyone Can Be A Library User
Privacy/Security of Patron Info
Evaluate Services
Training and Staff Development
checklist-2/
“Designed to be aggressive”

14. Other Places To Look Look it up!
Interlibrary Loan Code for the United States
ShareILL
IDS Workflow Toolkit
Atlas ILLiad Documentation
ILLiad and OCLC Resource Sharing Conference Presentations
JILDER

15. Other Places To Look Learn about it!
IDS Project: Online Learning Institute
RUSA STARS workshops around ALA

16. Other Places To Look Learn about it!
IDS Project: Online Learning Institute
RUSA STARS workshops around ALA
Conferences:
ALA
OCLC Resource Sharing Conference
Northwest ILL

17. Other Places To Look Learn about it!
IDS Project: Online Learning Institute
RUSA STARS workshops around ALA
Conferences:
ALA
OCLC Resource Sharing Conference
Northwest ILL
IDS Project Conference (but you knew that!)

18. Other Places To Look Ask about it!
Workflow Toolkit Listserv
IDS Listserv
IDS Mentors
OCLC Support

19. Other Places To Look Ask about it!
Workflow Toolkit Listserv
IDS Listserv
IDS Mentors
OCLC Support
Our discussion: but first, one last tip

20. Visit other libraries! People are always surprised how valuable visiting other ILL departments was.

21. Questions?

22. Thank you!