1. How You Can Conduct the Perfect Sales Call… Every time!
With Joe Ellers

2. Your Presenter:
Joe Ellers- Consultant, Trainer, Speaker & Business Strategist.
Author of:
-The Sales Manager’s Handbook -Sales Professionals 6-Step Guide To Mastery -Sales Management Excellence -Implementing Process Improvement

3. What is a real sales appointment?
Definite person
Definite date
Definite time
Sales purpose
Agreed to (in advance) by customer

4. What is the purpose of a sales call?
Find a new piece of business
Drive a piece of business forward
If you do not do either of these, what’s the point?

5. Professional Sales Calls
Preparation
What do you want to accomplish?
What do you know? Need to know?
Value proposition?
Schedule the call
Confirm the call

6. The Sales Call Be on time Open with value
The customer’s issues go first
Follow the written plan
Take good notes
Get agreement on follow-up actions
Schedule the next step

7. Follow-up Send a written summary Update account profiles
Update opportunity tracking
Write call reports

8. Summary Look at previous difficulties/analyze
Always have a clear goal in mind
Value begins with the call—keep the customer’s point of view
Set professional calls
Make professional calls
Follow-up professionally

9. Presented By: Joe Ellers
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