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e-Bourgogne platform : a Regional shared eGovernment
Moscow, 04/04/ 2007 Martine Vandelle Vice President, Burgundy Regional Council
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AGENDA Overview of the platform Organisational model Keys for success
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Mainly a rural territory
Burgundy key figures Mainly a rural territory Population : (1) Communes : 2045 Départments: Côte d’Or, Nièvre, Saône et Loire, Yonne Surface : km2 of which 30% is forest Companies : (2) Manufacturing ( 12%), Construction ( 14%), Retail ( 28%) et Services ( 45%) 10 employees and more ( 9%), 500 employees and more ( 0,05%) 1 - estimate INSEE 2003 2 - estimate INSEE 2004
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Missions of e-Bourgogne platform
Project missions : Develop and run a shared services platform for Burgundy LA’s and LLE’s Fully support the change management process. Design and deploy a comprehensive education plan for the whole Region. Partnerships : All Burgundy LA’s and local legal entities (LLE’s). The french government (ADAE, DGME, DGCP, DGCL), and the local gouvernement service représentatives, the Caisse des Dépôts (first national public financing structure) Chambers of commerce, professional branches and institutions. Users associations. Goals for Burgundy territory Develop attractiveness and competitiveness of Burgundy territory by modernisation of local public services for citizens, businesses, associations and public agents. No citizens, no SME’s, no LA’s left behind in Information Society. With full respect for the identity of each member (LA's and LLE's)
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Burgundy : snapshot of local entities
Local authorities (LA’s) and local legal entities (LLE’s) : sharing is a must Types Nb Agents Agents/LA Conseil régional 1 306 Conseils généraux 4 4 832 Communes de moins de 500 habitants 1 475 4 333 3 Communes de 500 à 999 habitants 312 2 403 8 Communes de à moins de habitants 191 23 Communes de à moins de habitants 46 5 180 113 Communes de à moins de habitants 7 1 733 248 Communes de plus de habitants 9 9 854 1 095 CCAS - 2 302 Intercommunalité (CC, CA et Syndicats) 380 3 868 Services départementaux d’incendie (SDIS) 1 191 OPHLM 12 2 232 Autres établissements publics 704 Autres organismes 1 240 TOTAL Local Entities 40 542 LA’s LLE’s
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E-Bourgogne platform : 3 first operational services
Three services aligned with dematerialisation and interoperability E-Procurement (eTendering) platform (since January 1st 2005) A single address for all Regional public tenders. A shared workspace for all public buyers A secured workspace – vault – for all businesses Information services on RFP’s and RFI’s and alerts. Single entry for enterprises financial grant application (since January 1st 2006) A one stop shopping Transparent management of enterprises requests for grants. On line monitoring of entrerprises request process. Information services for businesses (OSEO) Dematerialisation services LA’s to G (2nd half of 2006) Helios : dematerialisation of procurement tenders attached financial documents Actes : dematerialisation of LA’s decisons and meeting reports (legal control)
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eBourgogne Procurement delivered services
Pubic purchasing Observatory Electronic archiving Regional procurement platform Procurement tutorial Puchasing execution
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Regional procurement platform
Publishing Tenders : RPP’s RFI’s for all Burgundy entities Regional procurement platform Management of electronic responses Management of tender commissions Production of Scorecards Group orders Knowledge Sharing between purchasers Working space sharing
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1309 public entities are sharing eProcurement Regional platform
Actual results since 2004 Measurements (eProcurement platform) as today « Public entities » side Since January 1st 2005, about on line RFP’s : 1/3 formal RFP’s 2/3 « MAPA » Average inventory of on line inquiries is 500. 600 LA’s are using the eProcurement platform. « Businesses » side 7 500 enterprises are registered to alert services, 250 use certificates. loadings of RFP’s of which 50% are formal RFP’s : 10 loadings per RFP. 2 500 electronic responses of which 500 to formal RFP’s (implying electronic signature), increasing since last two months. > 4 millions of sheets of papers saved, which represents 1 ha de forest 1309 public entities are sharing eProcurement Regional platform
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AGENDA Overview of the platform Organisational model Keys for success
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Legal structure of governance
Governance Vision Legal structure of governance Objectives : Gouvernance of LA’s and LLE’s. Mutualisation and sharing. Région Departments Communes LLE’s Contractual relationships with service suppliers Objectives : respond to expectations, industrial performance, reduce costs eBourgogne operational platform CP(PPP) MP GIP … Financial entity … GIP = Public consortium Options : CP(PPP), MP
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A shared platform managed by a common entity (GIP)
Organisation A shared platform managed by a common entity (GIP) Individuals Businesses, professionals, State Public administrations central and local Operational Structure e-Bourgogne Local authorities Burgundy GIP Public holding Associations Civil servants Goals Improve relationship with State Improve relationships with users
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Competence center and services for education and eLearning
Organisation 3 basic pilars Shared technical platform (factory) Shared services e-Bourgogne Services e-Bourgogne factory e-Campus Competence center and services for education and eLearning
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General Architecture Overview
Civil servants, agents Individuals, citizens Associations Businesses, professionals Front-Office Call centers Shared platform Back-Office Services of State Trust 3dr party Services partners Archiving 3rd party
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AGENDA Overview of the platform Organisational model Keys for success
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A holistic approach : 10 keys
Keys to success A holistic approach : 10 keys Develop a shared vision and shared values Get commitment from top political executives in the Region Keep going to LA’s and convince, coach and educate Build a legal governance structure that resists to political changes and embraces critical mass of LA’s and LLE’s Respond to LA’s and LLE’s expectations. Build an on-going panel. React to changes in legal framework (eg eTendering) Start by a service application where economy of scale is crystal clear, demonstrate benefits of mutualisation and get critical mass of users before going to next application Develop a FO-BO model; leave FO personalisation to LA’s and LLE’s. Use Open Source and interoperability frameworks; adhere to national standards (e-bourgogne best french laureat for using Open Source application – Lutèce d'Or 2006) Benchmark at national and international levels. Both ways.
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eProcurement Partnerships with European Regions
PROCURE eBourgogne project is selected as one of 30 eTEN projects to be launched by the EC and run over next 2 years. Uddevalla Municipality (Sweden) Catalonia (Spain Région) Bretagne (France Region) : eBretagne Central Bohemia (Czech Republic Région) Guadeloupe (France oversea Region)
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