1. Disseminating Vision & Values
Sharon Byrne, Tracey Digby, Julie Perrett,
Amanda Williams, John Thomas &
Trevor Smith

2. The Vision & Values Strategy Map

3. How To… Survey your team (use questionnaire template)
Share results (if needed with managers and/or team)
Plan event
Run event
Feedback and Actions
Evaluate – re-send questionnaire

4. Disseminating Vision and Values
Survey results

5. Example slides:
Pre-conceptions of how staff engage in and understand the Vision and Values statement
Summarise results
This is for you to share the results of the mini questionnaire with your managers

12. Disseminating Vision and Values Student Processes Team
Case Study 1
Student Processes Team

13. Student & Academic Services Student Administration
Director of Student & Academic Services
Head of Student Administration
Student Processes Manager
Enrolment Coordinator
Assessment Coordinator
Examinations Coordinator
Awards Coordinator
Senior Student Processes Administrator
Senior SP Administrator
Senior SP Administrator
Student Processes Administrator
SP Administrator

14. The Vision & Values Strategy Map
BU 2018: Creating, Sharing, Inspiring
BU 2018
Creating the most stimulating, challenging, and rewarding university experience in a world-class learning community by sharing our unique fusion of excellent education, research and professional practice and inspiring our students, graduates and staff to enrich the world.
Strategic
Enablers
People – P1. Recruit, retain, recognise, and develop a high performing workforce;
P2. Engage and inspire staff to deliver an outstanding student experience and to fulfil their potential; P3. Be an excellent place to work
Values
Excellence
Achievement
Authenticity
Creativity
Responsibility

15. Appraisals Team Responsibilities: Admissions Enrolment Team Aims:
Examinations & Assessments
Graduation
Team Aims:
Student Experience
Excellent Customer Service
To Be Innovative
Become Paperless
Become More Automated & Flexible
Individual Responsibilities:
Effective Communication
Engagement with Peers & Students
Being Creative & Innovative
Ownership & Empowerment
Individual Aims:
Security
Personal & Professional Development
Be part of an Effective Team
Be part of Decision Making
Be Flexible/Mobile
P2: Engage & inspire staff to deliver an outstanding student experience & to fulfil their potential
Appraisals
P3: Be an Excellent Place to Work

16. Disseminating Vision and Values Finance & Resources Team
Case Study 2
Finance & Resources Team

17. Facilities Management
EIS Structure
Estates & IT Services
Client Services
Facilities Management
Estates Development
IT Project Practice
Project management
Business analysis
Project proposals
Enterprise Architecture
IT strategy
IT architectures
IT policies
IT Design Council
IT Development
Systems Development
Design
Provisioning
Unit testing
Production support
Information management
Data marts & reporting
Platform Development
Infrastructure upgrades
Testing services
DBA support
Systems assurance
Web Development
Testing
Service Management
Relationship management
Incident management
Request management
IT Operations
Service Planning
Service level management
Service transition
Capacity planning
Service catalogue
Config, Change & Release management
Disaster recovery
Technical Support (Field Services)
Desktop support
Field support
AV services
Technical Support (Infrastructure)
Data centre operations
Network support
Applications support
Security monitoring
Problem management
FM Soft Services
Outsource contracts (cleaning, catering)
Internal services (security, post, caretaking, reception)
Transport
FM Hard Services
Building services
M&E services
Fire safety
Environment Management
Energy management
EMS development
Carbon reduction
ESG support
Capital Projects
Capital projects
Minor works
Commissioning
Space Management
Conferences & events support
Space management
Timetabling
Project Management Office
Programme/project support
Project governance
Change management
IT Group
Estates Group
Residential Services
Residencies operations
Residencies development
Lettings agency
Operational Risk
Operational risk management
Business continuity planning
Finance & Resources
People services
IT skills, EUC support
Financial control
Procurement support
Resource management
Admin support
Buildings Architecture
Architecture & design services
Design standards

18. The Vision & Values Strategy Map
BU 2018: Creating, Sharing, Inspiring
BU 2018
Creating the most stimulating, challenging, and rewarding university experience in a world-class learning community by sharing our unique fusion of excellent education, research and professional practice and inspiring our students, graduates and staff to enrich the world.
Strategic
Enablers
Finance – F1. Use resources efficiently to secure the vision and key strategic priorities, and F2. to ensure financial sustainability
Values
Excellence
Achievement
Authenticity
Creativity
Responsibility

20. Disseminating Vision and Values
Proposal Summary

21. Process: Baseline
Initial questionnaire

22. Process: Discuss
Workshops or Team Meetings

23. Process: Produce a Poster
Create review and distribute a poster

24. Process: Review
Repeat the questionnaire

25. Making it work Requires questionnaire defined in advance
Needs middle management engagement
Target individual teams
Needs an implementation time frame

26. Barriers and Costs Manager implementation Minimal costs:
Can be managed in team meetings
Printing of posters – Approx £25 for 15

27. Measures of Success Questionnaires: Visible posters
Initial baseline
Repeat to measure improvement
Visible posters
Greater staff awareness:
Relating their work to the Vision and Values
Improved staff focus

28. Lessons Learnt Two key factors: Questionnaire Engaging staff
Needs to ask the right questions
Question scales required for baseline and measuring improvement in understanding
Engaging staff
Meeting or workshop time required with team
Getting staff input into the process
Generate a poster

29. Disseminating Vision and Values