1. Law Enforcement Information Technology Session Moderators: Bill Romesburg and Bill Lefebvre

2. APPENDIX 1 Technology Descriptions Computer Aided Dispatch
Records Management Systems
Jail Management Systems
Automated Field Reporting
KELLY

3. CAD and RMS

4. CAD Foundation CAD is the foundation of the data collection process
Data accuracy is critical
Management reports for performance efficiency; resource deployment
Collect most officer activities
Flexible – change response areas easily, dynamically
CAD is the starting point for data collection in the department. Begins the trail of police activity once the citizen calls
Data accuracy is critical; failure to record officer activity under-estimates resource needs
Management reports identify length of time for CFS, response times, day and time of peak CFS for resource allocation. Allows managers to place officers when and where they are needed; anticipate seasonal CFS trends, weekly trends, special event trends.
Can use CAD to collect more than CFS, including problem solving activity, off-duty employment, investigator assignments, command staff on duty or not, identify SWAT and other specially training officers on duty.

5. CAD Technology Overview
Usually first major technology that a police department wants after radios
Considered essential / critical as the department gets larger/busier
Used to document Calls for Service and track police response.
First step in department’s data collection
System must be fast, very reliable, easy to use
Once call is closed; data can be transferred to companion RMS

6. RMS Technology Overview
Automated system for collecting data on police incident reports
Allows for much faster routing of reports to special units
Enables database queries to occur in minutes that would otherwise take days/ weeks/months
Real time data, shared for problem solving
Officers more aware, accountable for neighborhoods

7. Primary RMS Modules Incident Report Entry/Processing
Master Name/Vehicle Index
Arrest/Booking
Traffic/Citations
Investigative Analysis/Tracking/Management
Property/Evidence
Personnel/Scheduling
Crime Analysis

8. Software CAD/RMS vendors generally broken into “tiers”
Tier 1 – very large agencies
Tier 2 – large to medium
Tier 3 – medium to small
Look for vendor that caters to your size department
If multi-jurisdictional, make sure vendor can support
Often offer companion CAD or RMS software
CAD/RMS vendors generally broken into “tiers” depending on the size of the department their system supports

9. Before RMS

10. After

11. RMS: Captures Knowledge
Studies indicate that 92% of an officer’s time is information-based
The information collected rarely transfers to knowledge
Community Policing is KNOWLEDGE BASED

12. CAD/RMS in a Mobile Environment
Call management/call stacking
Call history/address history
Track officers activities
Resource management, allocation of personnel based on needs
Officer interactive
Identify repeat calls/problem-solve
Messaging (car-car, car-dispatch)

13. Jail Management System Overview
Manages all aspects of jail facility, including:
Intake
Identification
Classification
Accounting
Transportation
Food Processing
Housing
Commissary
Medical Screening
Pharmacy

14. Jail Management System Key Inputs/Outputs
Receives data from:
CAD
RMS
Mobile Devices
Databases
AFIS
Sends Data to:
State/Federal Databases
Justice Partners

15. Jail Management System Key Issues
Timesaving
Usually focused on reducing booking time
Consider RMS/Mobile pre-booking integration
RMS Integration
MNI Access
AFR Integration

16. Universal Elements Parent Organization Considerations
Operating System
Available Staffing
Support & Maintenance
Training, Training, Training
Product Integration

17. Universal Elements COPS and Other Grants Community Policing
National Incident Based Reporting System (NIBRS)
Technology Advancements
Mobile Computing

18. Universal Elements CAD/RMS/JMS DISTRICT ATTORNEY LOCAL PROBATION
COURTS
STATE
PAROLE
PARENT
ORGANIZATION
FEDERAL

19. Automated Field Reporting
Definition
Phases
Technology Overview
Strengths and Weaknesses
Major Providers

20. Automated Field Reporting 3 General Approaches
Simple word processing in the vehicle
Officer prints out paper copy of report
Hard copy distributed, reviewed and used for manual RMS data entry
CAD data populates report form
Editing and other intelligent features
Officer prints out paper copy of report
Hard copy distributed, reviewed and used for manual RMS data entry
Reports completed on mobile data devices in the vehicle:
Integrated w/ CAD-RMS
Editing Features
Information transmitted via disk or wirelessly
Online routing, review and approval
Data transferred to RMS without rekeying
Basic Word Processing
Integrated CAD Functionality
Paperless

21. Basic Word Processing Advantages Disadvantages
Shortest implementation schedule
Improves legibility
Poses least change to organization
Simple add on to mobile data for dispatching
Allows development of data entry tools to increase accuracy and efficiency
Potential building block towards more advanced AFR stages
Disadvantages
Redundant data entry
Little or no opportunity for significant improvement in redeployment of agency resources
Difficult to manage forms process

22. Integrated CAD Functionality
Advantages
Reduces redundant data entry
CAD data
Multiple forms with common information
Only use relevant fields and forms
Macros
Improved data accuracy and consistency, allows for better inquiries
Disadvantages
More time required for the following:
Software design
Training
Maintenance
Support
Still relies on manual routing, approval and data entry into RMS

23. Paperless
Advantages
Greatest potential for redeploying field resources
Eliminates most redundant data entry
Automated workflow
Improved data accuracy
Increases the speed of transmission of information to detectives
Disadvantages
All desktops need network access
Potentially complex maintenance & support requirements
Involves extensive technical and procedural design
High Failure Rate
Involves the most training
Requires tight coordination among systems projects

24. AFR Considerations AFR is a complex, multi-stage process
Traditional mobile data applications are well-proven paperless processing is not
Integration is a challenge due to the number of components involved including:
Hardware
Software
Vendors
Interfaces
Importance of dealing with policies and procedures, signatures, approvals, routing and overall change from paper reporting
New focus on networked and wireless RMS report writing applications